Counselling Consultancy – Staff Self Care – Employee Assistance Program – Handicap International (Humanity & Inclusion)

Organisation: Handicap
International (Humanity & Inclusion)
Duty Station: Kampala,
Uganda
Person In- Charge: Human Resource & Administration Manager
Date of Mission: 1st March to 31st December 2019
About US:
Handicap
International (HI) is an independent and impartial international aid
organization working in situations of poverty and exclusion, conflict and
disaster. Working alongside persons with disabilities and other most vulnerable
groups, our action and testimony are focused on responding to their essential
needs, improving their living conditions and promoting respect for their
dignity and their fundamental rights.
The provision of
employee assistance programs to staff is intended to enable staff build
resilience in relation to the stressors that they may face as a result of their
nature of work as humanitarian workers. The total number of national staff
is  42 spread out in Kampala, Omugo &
Imvepi refugee settlements in Arua soon expanding to Yumbe, Moyo, Kyaka II and
Kyangwali in Hoima District.
Logistics information to be
provided by Handicap International
Transport to site
bus 
car
Accommodation
hotel
house
Specificities: Missions may vary from 5 days to 3 days in the field
OBJECTIVE OF THE CONSULTANCY
The environment and working conditions in
which the staff have to operate often involve high workload and /or traumatic
events and other work factors such as long hours which could reduce employee
effectiveness and therefore organizational performance.
SPECIFIC
OBJECTIVES:
I.
For all HI staff:
The aim of this consultancy is therefore to offer briefing and
debriefing services in Kampala or at the field station, individual and group counseling
sessions to HI staff based in Uganda, by providing them with an opportunity to
talk about their challenges with a professional counsellor and empowering them
in identifying ways of alleviating these challenges. Additional areas to be
addressed may include but not limited to:-
a)                
Work
life balance
b)                
Stress
management
c)                 
Communication
and problem solving in the work place
d)                
Conflict
resolution and team building
e)                
Change
management
Duration and frequency:
In average: 1,5 h for  a group session and 45 minutes for the
individual sessions : based on individual and /or group demand for all the HI
staff.
The staff care is
based on the self-adhesion.
II. For the field team (Psychologists,
Psycho social Workers, Physiotherapists, Occupational Therapists)
Exposure to traumatic stories of clients poses a great risk for staff to
acquire vicarious trauma affecting work productivity and individual wellbeing.
The aim of this consultancy is therefore to offer psychological support
to staff. Services expected include; facilitate clinical supervision for HI
field based staff. The service will provide them with an opportunity to talk
about their challenges with a professional counsellor and empowering them in
identifying ways of alleviating these challenges. Additional areas to be
addressed may include in addition to the previous ones, but not limited to:
         
Assess
the psychological needs of HI local staff
         
Provide
clinical supervision group sessions support on a regular basis to the team to
ensure staff have appropriate tools to prevent own psychological problems
         
Provide Individual support upon needs
Frequency and duration of the sessions:
Different possibilities according the definition of the group:
                                                                                                                                   
1.      
2h  for the
group sessions with ( all technical team PSY-PSS-PT) attendants;
2.     
 3 h:  2 times: 
1.5h : for the group sessions with attendants (PSS/PT) and  (PSY)
And 45
minutes for the individual sessions if needed based on individual demand as for
all the HI staff.
The clinical
supervision and psychological support is based on the self-adhesion
Indicative
average working hours
: 2 clinical supervision sessions by group by month (for technical field
team.) alternating with the 2 proposition above.
The dates and
working hours will be adapted to the contract starting date.
By the end of the mission:
1.      
The
Counsellor will have a better understanding of the context, environment, and
conditions in the field stations that affect the staff and worked through
sustainable measures.
2.     
Staff
will have gained coping skills in relation to the challenges faced
3.     
Briefing
and debriefing sessions conducted
EXPECTED RESULTS
Outputs
By the end of mission:
a)     Meetings with the HR & Admin Manager and
selected Management staff conducted.
b)     Without breaking the confidentiality
principle, Discussions and solution-seeking
sessions with staff will be conducted on areas of challenges raised.
PROPOSED AGENDA & ACTIVITIES
The sessions will be conducted on need basis
average duration in field stations will 5 days including travel days. Sessions
for the Kampala office shall be on appointment basis and if need be conduct in
house training sessions.
While on field
mission HI will cater for the following:-
·        
Meals
and accommodation in the field station
·        
Transport
to and from the field stations
·        
Transport
while in the field station
REPORTING AND FOLLOW UP
Type of report
·        
Written
internal report – without breaking the confidentiality principle, provide a
written feedback with recommendations to the HR & Admin Manager related to
potential tools/systems to be put in place.
·        
Verbal
feedback (in complement to the written report)


Qualifications, Skills and Experience: 
·        
The
consultant must hold a Master’s degree in counselling or clinical psychology
from a recognized University.
·        
At
least 6 years’ experience in healing therapies, trauma counselling and
conducting trainings
·        
Demonstrable
knowledge in refugee experience and effects of refugee work.
·        
Must be
available to be contacted on short notice
·        
Must be
flexible to fit in the program of the staff requiring the services, ready to
work long hours in the field stations.
·        
The
working language will be English.
How to Apply:
All potential candidates who meet these
requirements and are available within the time period indicated should submit a
letter of interest and curriculum vitae indicating their relevant
qualifications, skills and experience, their understanding of the TOR, detailed
budget
as well as three recommendation letters by the current and previous
institutions where similar services are/were provided.
The electronic copies of the application to
reach Handicap International  office
addressed to: The Human Resource & Admin Manager
recruitment@uganda.hi.org
Deadline: 2nd March 2019 by 5:00pm
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