Community Service Monitoring Officer UNHCR Project Jobs – Humanitarian Initiative Just Relief Aid (HIJRA)

Organisation: Humanitarian
Initiative Just Relief Aid (HIJRA)
Funding Source: UNHCR
Duty Station: Uganda
Reports to: Community
Service Manager
About US:
Initiative Just Relief Aid (HIJRA) is an international African humanitarian and
development organization that positively contributes towards improving the
living standards and conditions of those adversely affected by disasters and
conflict in the Horn, East & Central Africa by implementing WASH, Health,
Education, Livelihoods, Community service & development and Protection
programs in the region for a period of more than 20 years.
About UNHCR Project:
HIJRA with funding
from the UNHCR in Uganda is implementing a multi-sectoral Program for refugees
in Oruchinga settlement (Isingiro district), Nakivale settlement (Isingiro
district), Nyakabande Transit Center (Kisoro district) and Kyangwali Settlement
(Hoima District).
Key Duties and Responsibilities: 
  • Propose a local strategy for the project implementation, according
    to the specific context and oversee its implementation once validated;
  • Be responsible for the recruitment of the candidate sociotherapists
    in the camp;
  • Coordinate the recruitment of sociotherapy participants;
  • Organize the first sociotherapy group sessions in conjunction with
    the Project Coordinator;
  • Monitor sociotherapy group sessions on a weekly basis;
  • Keenly monitor the personal and professional stability of the
    sociotherapists and ensure that an adequate working environment is
    maintained and they have access to psychological support systems;
  • Keep track of all the sociotherapy groups that take place in the
  • Follow the financial and administrative guidelines which were
    developed by the Finance Manager and the Accountant to accurately manage
    the financial recourses in reference to financial policies of CBS;
  • Be the direct contact person and representative of CBS Rwanda at the
    camp level;
  • Keep the Project Coordinator, the Program Manager and the Executive
    Director of CBS Rwanda informed at all times on the progress and
    challenges of the operational strategies;
  • Work closely with the researchers and facilitate them in their
    research activities;
  • Ensure that key operational information circulates properly within
  • Be an active participant in the camp meetings and other relevant
    local gatherings;
  • Ensure that the sociotherapy sessions are taking place in line with
    the sociotherapy method and the manual of operations;
  • Ensure that regular sociotherapy reports are qualitatively and
    quantitatively provided as required by CBS Rwanda policies;
  • Review the reports of sociotherapists and give observations aiming
    at the improvement of the quality of implementation;
  • Develop a list used to pay facilitation fees of sociotherapists,
    based on weekly reports developed by them;
  • Initiate and support sociotherapy groups’ initiatives to maintain
    the participants’ social and economic cohesion and welfare;
  • Advise sociotherapists in psychosocial problem management through
    sociotherapy sessions;
  • Doing any other task requested by line managers for the success of
    the project
  • Perform any other duties assign by the supervisor.

Qualifications, Skills and Experience: 
  • The ideal candidate for the HIJRA Community Service Monitoring
    Officer job opportunity must hold a Bachelor’s Degree  in a relevant field (e.g. Social
    Sciences, Psychology, Social Work, Mental Health, Clinical Psychology,
    Nursing, Public Health, Anthropology, or Conflict/Peace Studies etc.);
  • Three years of experience in the field of project implementation,
    preferably in the field of psychosocial interventions;
  • Demonstrated knowledge and experience in psychosocial support
  • Demonstrated experience in community mobilization and attitude for
    field work at grass-roots level;
  • Previous experience in a representative position and with networking
    with local authorities;
  • Show commitment to the goals and principles of the community-based
    sociotherapy program and an ability to ensure the mandate underpins our
    support to participants in the program;
  • Strong skills in organization and coordination are essential,
    including the management of finances;
  • Mastering Microsoft Word, Excel and Power point;
  • An honest, reliable and very accurate person, who is able to work
    under pressure;
  • Very strong motivation and social skills and excellent communication
    skills both verbal and in writing;
  • Ability to listen, flexible and a strong problem solver;
  • Fluent English, both verbal and written and fluency in Kinyarwanda
    and Swahili would be an added advantage
  • Having a Master’s Degree in a relevant domain is considered an
  • Experience in supervising complex and challenging interventions in
    fragile communities;
  • Experience with coordinating a team at the grass-roots level;
  • Having basic knowledge of Randomized Control Trial and/or
    Participatory Action Research method;
  • Experience with working in refugee settings;
  • Swahili and French language skills
How to Apply:
All suitably
qualified and interested candidates should send an application letter and
Curriculum Vitae including telephone and email contacts of three referees
including your current/most recent employer.
Application should
be addressed to the:
Country Program
Humanitarian Initiative
Just Relief Aid (HIJRA),
P.O. Box 37703,
Kampala, Uganda.
Email to:
The subject line should read: “Community Service Monitoring Officer”
NB: Please
note that interviews will be done on a rolling basis given the urgency of the
Deadline: 15th February 2019
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