The Ugandan Jobline

• To draw up, implement and continuously monitor operational plans for
  the Club.
• To continuously review and develop standard operating procedures for
  the Club to ensure maximum customer satisfaction whilst maximising revenue
  and profitability.
• Oversee the business aspects of the bar, such as negotiating
  supplier contracts, taking inventory and reordering supplies, managing
  budgets, and setting goals.
• To produce regular reports on stock control, course utilisation,
  sales and marketing activity and human resources.
• To oversee the care and maintenance of all the physical assets of
  the golf club, taking regular walks of the facility in order to identify
  maintenance issues.
• To manage the membership process and the maintenance of the
  membership records.

• To communicate regularly and effectively with all staff within the
  club.
• To provide effective leadership, giving direction to staff and
  motivating and supporting them to achieve individual and team objectives.
• To produce and manage staff scheduling procedures, monitoring their
  effectiveness to ensure operational requirements are met and a high level
  of customer service is maintained at all times.
• To manage, control and oversee the day-to-day working tasks of all
  members of staff.
• To recruit, induct and monitor the development of the staff and
  complete regular performance reviews.
• To ensure all Human Resource issues are managed professionally,
  consistently and fairly, ensuring compliance with up- to-date legislation.
  

• To manage on site accounting, payroll, purchasing, inventories,
  banking, cash flow and establish and maintain controls to safeguard funds
  and assets.
• To ensure that robust financial control procedures are in place for
  the handling of all payment and receipts.
• To work in close contact with the Treasurer, maintaining the
  required records for monthly and annual accounting of income and
  expenditure and for monitoring financial progress over the year.
• To monitor the duties of accounting staff in keeping payroll
  records, including casual labour, accounting for taxes and submitting all
  statutory returns by due date.
• To ensure that the accounts are maintained in accordance with the
  generally accepted principles in consultation with the Treasurer.
• To establish and monitor compliance with all purchasing policies and
  procedures.

• To develop a coordinated sales and marketing strategy covering all
  areas of golf operation.
• To ensure that all promotional activity is properly structured,
  communicated and delivered.
• To create ongoing in-house promotions and activities to stimulate
  revenue in different areas of golf operations.
• To ensure that the team consistently deliver excellent customer
  service, thereby achieving maximum customer satisfaction.
• To be proactive in developing publicity opportunities and
  effectively dealing with the media.
• To maintain and update all relevant internal and external signage
• To communicate effectively with Club sponsors, members and media
  agencies

• The applicant must hold a Diploma, A level or professional
  qualifications
• Management experience or hotel management experience is generally
  preferred
• Understanding of how the operation of each of the following areas
  can impact on the golf business: Corporate functions/events, Golf Club
  administration, Golf Course maintenance and Food & Beverages.
• Knowledge of budgets, services, and equipment relating to golf
  facilities
• An understanding of golf and its traditions and a willingness to
  work flexible hours to meet the demand of the position.
• Experience of working with sponsors.
• IT literate.
• Knowledge of writing business reports
• Key attributes
• People focused; Leader, able to influence, motivator, team builder,
  coaching and mentoring style, ‘no problem’ mentality, positive, strong
  interpersonal skills – able to foster relationships with the members and
  guests, with co workers, service staff and other employees.
• Business acumen; Results orientated, decisive, plans and
  prioritises, willing and able to deliver change.
• Personal traits Maturity of character, customer focused, good time
  manager, self-motivated, creative: thinks outside the box, flexible,
  effective and natural communicator, effective negotiator, strong
  presentation skills, logical thinker, pays attention to detail, uses
  initiative, confident and prepared to challenge, energetic.
• Planning and organizational skills
• Demonstrated high levels of integrity

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