The Ugandan Jobline

• Analyzes and reviews possibilities for the development of technology
  solutions towards improvement of business processes.
• Helps to drive innovation by assisting in the shaping of demand for
  technologies that increase business/mission value, effectiveness and
  efficiencies.
• Assists in carrying out Strengths, Weaknesses, Opportunities and
  Threats (SWOT), value proposition and other analyses to identify opportunities
  for improvements to business processes and procedures, leveraging
  technologies.
• Assists in the facilitation and management of cross functional teams
  to help identify challenges and needs of key stakeholders.
• Expertise in cross-functional technologies including the following
  is essential.
• Assists with analytical tasks related to the Satellite equipment
  performance.
• Monitors satellite link performance.
• Performs fault diagnosis and repair.
• Maintains earth-station records and documentation.
• Undertakes spare parts tracking.

• Monitors transmission performance of all local and remote network
  nodes at the link and at the I/O levels. Coordinates with leased line
  carrier and/or remote site technical support staff, service restoration
  during facility failures.
• Maintains Network Control Center/Network Operations Center records
  and Wide Area Network documentation.

• Monitors the performance of the LAN, Metropolitan Area Network (MAN)
  and high-speed Internet access facilities. Assists in the implementation
  of ad-hoc LAN support requirements with departmental focal points.
  Provides remote operations and maintenance service and advanced technical
  support for access routers on the Wide Area Network. Maintains LAN and MAN
  equipment inventory. Prepares and revises network diagrams and network
  documentation.

• Installs, configures and tests audio, video conference and desktop
  video conference hardware/software using available communication and
  network connectivity.
• Assists in meetings’ preparation by preparing and configuring
  conference hardware and software and operates equipment during
  conferences.
• Provides support and training for new users of conference systems.
• Researches and evaluates new conference and collaboration products
  ensuring compatibility with current operational standards and growth for
  future needs.

• The ideal candidate for the United Nations Regional Service Centre
  at Entebbe (RSCE) Telecommunications Assistant job placement should hold a
  High school diploma or recognized equivalent. Certifications
  in ICT Management or Business, with certifications in ITIL, PR1NCE2/PMP,
  BRMP, COBIT, TOGAF are highly desirable.
• A minimum of five (5) years progressively responsible experience
  within an ICT or Technology organization is required, preferably with
  experience in the field of Client Services, Strategic Planning, Service
  Management, Relationship Management.
• Experience working within an international organization or
  non-governmental organization – in a conflict or post-conflict setting is
  desirable.
• Working experience in a multicultural and/or international work
  environment is desirable.
• Valid national driving license is desirable
• Knowledge of Innovation Management is desirable.
• Business Process Mapping know-how is desirable.
• Strong Computer literacy in Microsoft 0365 Applications is highly
  Desirable.
• Facilitation and management of Communities of Practice using
  collaboration software (0365) is highly desirable.
• Languages: fluency in oral and written English is required.

• Professionalism:
  Shows pride in work and in achievements; demonstrates professional
  competence and mastery of subject matter; is conscientious and efficient
  in meeting commitments, observing deadlines and achieving results; is
  motivated by professional rather than personal concerns; shows persistence
  when faced with difficult problems or challenges; remains calm in
  stressful situations.
• Communication:
  Speaks and writes clearly and effectively; Listens to others, correctly
  interprets messages from others and responds appropriately; Asks questions
  to clarity and exhibits interest in having two-way communication; Tailors
  language, tone, style and format to match the audience; Demonstrates
  openness in sharing information and keeping people informed.
• Client Orientation:
  Considers all those to whom services are provided to be “clients” and
  seeks to see things from clients’ point of view; Establishes and maintains
  productive partnerships with clients by gaining their trust and respect;
  Identifies clients’ needs and matches them to appropriate solutions;
  Monitors ongoing developments inside and outside the clients’ environment
  to keep informed and anticipate problems; Keeps clients informed of
  progress or setbacks in projects; Meets timeline for delivery of products
  or services to client.
• Creativity:
  Actively seeks to improve programs or services; Offers new and different
  options to solve problems or meet client needs; Promotes and persuades
  others to consider new ideas; Takes calculated risks on new and unusual
  ideas; thinks “outside the box”; Takes an interest in new ideas
  and new ways of doing things; Is not bound by current thinking or traditional
  approaches.

• The United Nations Personal History form
  (P-11), Download Here;
  This should be signed
• Proof of required academic certificates
  i.e. Academic Certificate(s) and/or High School/Secondary Diplomas
• Latest performance evaluation reports /
  appraisals

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