The Ugandan Jobline

• Support the design, development and Maintenance of Enterprise
  Management Systems in the organization including computer devices, Servers
  and Network infrastructure
• Implement and enforce the disaster Recovery plan and Information
  Technology (IT) security in the organization.
• Provide technical support for the Local Area Networks and Wide Area
  Networks.
• Provide 1st level and 2nd level support in the organization to
  enhance availability of IT services such as troubleshooting software and
  hardware failures.
• Assist staff to solve telephony and Computer-related problems and
  management of social media platforms, websites and online services.
• Liaise with external vendors, who provide maintenance and repair
  services and keep an up-to- date inventory of the work they do for the
  Company.
• Manage computer hardware and software maintenance in the
  organization to facilitate business continuity such as installations, upgrades,
  IT Asset tracking, repairs and preventive maintenance.
• Perform daily backup as per the backup schedule.
• Liaise directly with end users to clarify, analyse and resolve
  reported issues, delivering high standards of customer service.
• Assist in ICT procurement including needs assessments and
  benchmarks, preparing technical specifications and evaluation.
• Assist in monitoring and updates of cloud services in the
  organisation.

• The applicant must hold a Bachelor’s degree in Information
  Technology, Computer Science, Statistics with specializing in Computer
  Science or a closely related and relevant field, from a recognized
  University.
• Possession of Certified ICT training such as CCNA, MCSA, CISSP, ITIL
  from a recognized Institution shall be an added advantage.
• Good working knowledge of various operating systems like windows,
  Linux, UNIX shall be an added advantage.
• Experience in developing, administering websites, information
  security program, Digital Marketing, IT Project Management, Emerging
  Technologies and disaster recovery operation is desirable.
• Working experience of three (3) years as an ICT Support and team
  leader, or in a similar position, in a large and reputable public or
  private sector organization.
• Age Limit: Below 50 years

• Results-oriented with high level of flexibility
• Ability to detect and attend to ICT problems in a timely manner.
• Ability to train others to acquire basic Computer skills.
• Proven presentation and reporting abilities.
• Creative thinking
• Good systems development methodologies
• Proven analytical and troubleshooting skills.
• Good IT and computer proficiency skills.
• High Level of Integrity.

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