Fresher Recoveries Officer Jobs – Barclays Bank UK

Job Title:    Recoveries Officer
Organisation: Barclays
Bank UK 
Duty Station: 
Kampala, Uganda
Reports to: Team Leader, Collections and Recoveries
About Barclays:
Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary:  The Recoveries Officer is responsible for the
management of all out of order accounts within the Retail portfolio with the
objective of putting in place strategies with the customer to bring their
indebtedness back to order or recovering from defaulting debtors.

Key Duties and Responsibilities: 
Risk Management and
Control: 40%
  • Monitor and control the out of order retail accounts and take
    appropriate action to normalise the position, within pre-determined policy
    rules and laid down strategies. The overall objective of the role is to
    ensure recovery action is taken at the earliest opportunity to  avert loss through default
  • Undertake the review of all monthly advances control reports,
    assessing the information therein and making recommendations regarding the
    strategy to be employed in ensuring that such out of order accounts are
    returned to order within the shortest possible time. This is likely to
    involve agreeing short term lending agreements.
  • Contact customers whose accounts are out of order. This may take the
    form of written correspondence or normally this would be by direct
    telephone contact.
  • Receive and authorize FOS authorization requests (agree short term
    borrowing requests)
  • Own & maintain a diary system for:
  • Quarterly account reviews
  • Provision of financial information
  • Perfection of security
  • Fulfilment of conditions of offer
  • EWL review
  • Review and recommend classification , writing off , or  outsourcing of a debt
  • Send out notices and demand letters
  • Adhere to service level agreements
  • General filing
Management: 30%
  • Monitor and manage workflow within the Retail Credit Collections,
    Monitoring & Control and Recoveries Team.
  • Compilation of various returns, as required, through the
    assimilation of information available within the Retail Credit  team
  • Responsible for devising collections and recoveries  strategies for implementation within the
    Collections, Monitoring & Control and Recoveries  team
  • Input into new/amended lending policies or products within the
Management: 30%
  • Liaison with 3rd parties (i.e. debt collection agencies) regarding
    policies and strategies for the recovery of out of order accounts.
  • First point of contact for customer complaints.

Qualifications, Skills and Experience:  
  • The ideal candidates for the Barclays Recoveries Officer job should
    preferably hold a Bachelor’s degree in Business Administration, Commerce,
    Accounting or equivalent
  • Extensive knowledge of the banks processes and rigour requirements
    related to Collections and Recoveries
  • Basic IT/Systems knowledge
  • Basic cash management and accounting knowledge
How to Apply:
If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
For queries contact
us on 0417122453 or email:
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