Fresher ICT Officer NGO Job Opportunities – Finn Church Aid (FCA)

Job Title:     ICT Officer
Organisation: Finn
Church Aid (FCA)
Duty Station: Uganda
About FCA:
Finn Church Aid is
Finland’s biggest development co-operation organisation and the second biggest
organisation in Finland working in humanitarian aid. Finn Church Aid is a
member of the ACT Alliance (ACT), an alliance of faith-based development and
humanitarian aid organisations forming one of the world’s largest aid organisations.
Finn Church Aid is committed to continue working until people in need of
assistance can make their own living and fulfill their basic needs. Finn Church
Aid also campaigns for dignity and justice.
Job Summary:   The ICT Officer will implement and support
the BTVET Centre to train and equip youth with ICT basic skills.
Key Duties and Responsibilities: 
  • Control and maintain IT systems such as to minimize IT service
  • Assist In performing software installations and support clay-today
    systems operations.
  • Hardware and software support.
  • Performing preventive maintenance service on the IT equipment on a
    scheduled basis.
  • Performing general repairs on IT equipment and peripherals as
  • Support to maintain an inventory schedule of all IT equipment and
    software in use and in the store. Through diagnosing their status and
  • Maintain a record of the equipment received for repairs and
  • Ensure that internet invoices are received on time and forwarded to
    finance tor payment
  • Provide help desk and technical support to the users.
  • Provide Simple guideline training to Assistant Instructors during
    service time.
  • Respond to and resolve IT service outages by determining the
    probable cause, contacting the service providers where necessary and
    escalating it necessary. assessing individual group training needs
  • Developing and delivering programmes of leaming activities
  • Preparing training materials and invigilating examinations
  • Checking and assessing Trainees work and giving feedback
  • Design training programmes appropriate to the skills needed
  • Design course materials and documents such as handouts, manuals and
  • Prepare the teaming environment and resources including setting up
    IT equipment where appropriate
  • Deliver training programmes in formal (e.g. classroom), informal
    (e.g. floor  walking) or office (e.g.
    e‘-teaming and webinar) settings
  • Support and coach learners using teaming technologies to deliver
  • Perform any other duties as designated

Qualifications, Skills and Experience: 
  • The ideal candidate for the Finn Church Aid (FCA) ICT Officer job
    should hold a Bachelor’s degree in IT/Computer science or any relevant
  • A minimum of two years of related work experience in a related field
  • Knowledge of Windows Server 2006, 2012
  • A+, N+, CCNA certification
  • Web Design – HTML and CSS
  • Added advantage tor one who speaks Swahili or any other local
    language relevant in the area of operations
How to Apply:
All suitably
qualified and interested candidates are encouraged to send a completed
application letter and resume to: stating the vacancy
job title in the subject line. Alternatively, “applications can be hand
delivered at FCA Kampala office using the address below. Ensure to indicate the
job applied tor on the left hand comer of the envelope. Please do not attach
academic papers it you send by email.
Address to:
Finn Church Aid
Plot 1495, Roche
Close – Muyenga, Off Tank Hill Road
P.O Box 21826,
Kampala, Uganda
Deadline: 18th January 2019
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