Fresher Clients Services Officer – Laboratory Jobs – National Medical Stores (NMS)

Organization: National
Medical Stores (NMS)
Duty Station: Entebbe,
Report to:
Senior Clients Services Officer
About US:
National Medical
Stores is an autonomous Corporation that was established by an Act of
Parliament 1993. Our mandate is to procure, store and distribute medicines and
other medical supplies to public health facilities in Uganda.
Job Summary:  The Clients Services Officer – Laboratory will
carry out counter sales of medical supplies and drugs.
Key Duties and Responsibilities: 
  • Receiving customer laboratory orders and initiating order processing
    in line with set procedures
  • Handling technical customer inquiries to customer satisfaction
    according to pharmaceuticals standards of selling drugs and NMS procedures
  • Monitoring consumption rate versus shelf life of stock in accordance
    with NMS sales procedure
  • Matching customer needs with available stock including advising
    customers on probable alternatives
  • Preparing sales monthly reports in line with the sales and marketing
  • Follow up with internal stakeholders to ensure that service area
    requirements are fully met
  • To identify any risk(s) noted during the course of execution of your
    duties and formally report to your immediate supervisor
  • Suggest and advise SCSO on service improvements

Qualifications, Skills and Experience: 
  • The applicant for the National Medical Stores (NMS) Clients Services
    Officer job must hold a Diploma in Biomedical Laboratory Technology or
    Diploma in Medical Laboratory technology
  • A minimum of two years of working experience
  • Additional training in Customer Service is an added advantage
  • Computer literacy skills
How to Apply:
All suitably
qualified and interested candidates should send their application letters with
updated CVs, copies of the academic documents/ transcripts, documents
supporting your work experience, names and contact details of three
professional referees addressed and delivered to the Head of Human Resource and
Support Services, National Medical Stores (NMS), Plot 4-12, Nsamizi Road, P.O
Box 16, Entebbe, Uganda.
Deadline: 25th January 2019
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