Entry Level Community Services Assistant Job Opportunities – Danish Refugee Council (DRC)

Organisation: Danish
Refugee Council (DRC)
Duty Station: 
Reports to: 
Protection Officer-Community Services
About US:
The Danish Refugee
Council (DRC) is a private, independent, humanitarian organization working on
all aspects of the refugee cause in more than 36 countries throughout the
world. The aim of DRC is to protect refugees and internally displaced persons
(IDPs) against persecution and to promote durable solutions to the problems of
forced migration, on the basis of humanitarian principles and human rights. DRC
works in accordance with the UN Conventions on Refugees and the Code of Conduct
for the ICRC and NGOs in Disaster Relief.
Job Summary:  The Community Services Assistant will ensure
quality protection outcomes by catalyzing community actions around the PSNs,
providing direct support to PSNs, and drawing from synergy with the larger
community protection components
Key Duties and Responsibilities: 
development, implementation and reporting
  • Under the supervision of the Community Services officer, contribute
    in drafting concept papers and proposal development
  • Identify gaps in terms of protection and community services and
    generate ideas to address them with strong impact for the beneficiaries.
  • Participate in PSN profiling and ongoing risks analysis in order to
    design adequate responses.
  • Ensure quality data collection, analysis and storage in line with
    the Protection Information Management principles.
  • Ensure daily implementation of community sub sector activities as
  • Ensure a daily monitoring of protection trend in his area of
  • Make sure that all community services projects adhere to the
    standards and or principles of the respective thematic areas as well as
    DRC guidelines and accountability standards.
  • Contribute in preparation of monthly and weekly activity and
    spending plans.
  • Proactively contribute to quality and timely implementation of
    community sub sector activities as planned
  • Contribute in drafting weekly, monthly, quarterly, annual and other
  • Spontaneously draft and share flash reports on major protection
    incidents and risks
Coordination and
  • Develop relationships with a range of key stakeholders, Local
    Government and other stakeholders on the community services thematic areas
    at the field level in close liaison with the Protection Officer-Community
  • Representation of DRC and active participation in the local
    Community Services working groups and any other meeting as requested.
  • Close co-ordination in project implementation with partners (UN
    agencies and national/international NGOs), including referrals, community
    services gap analysis, advocacy.
  • Work closely with the other program components to maximize program
    output and impact.
Staff development
and management
  • Provide technical and programmatic leadership for the community
    services case workers and community based structures within the
    operational area.
  • Develop staff performance measurement and targets and appraise them
    based on the set targets.
  • Conduct daily field visits to support case workers – mentoring –
    through technical back stopping and to train duty bearers.
  • Uphold DRC’s code of conduct and principles on accountability.
Support management
team to:
  • Follow up all DRC / DDG Procedures for Security, Finance, Logistics,
    HR and Administration.
  • Uphold DRC’s international code of conduct and principles of
  • Any other tasks as may be assigned from time to time.
Monitoring and
  • Contribute to the daily quality implementation, monitoring and
    evaluation of projects and interventions.
  • Identify, document and disseminate relevant project success,
    challenges and follow up on implementation of project’s action points
  • Assist in participatory needs/vulnerability and capacity assessments
    of affected communities
  • Participate in project evaluations and assist in the analysis of
Additional tasks
  • On request perform any other additional duties assigned by the
    supervisors in order to allow the organization to function optimally.
  • Adhere to DRC’s code of conduct

Qualifications, Skills and Experience: 
  • The ideal candidate for the Danish Refugee Council (DRC) Community
    Services Assistant job opportunity should hold a University degree in
    social sciences, guidance and counselling or relevant field
  • At least two (2) years’ experience working with vulnerable
    communities, basic needs and protection programming experience, and/or
    advocacy programs.
  • Training in Protection Community Services.
  • Experience in protection interventions in line with Refugees
    operation with PSN assistance.
  • Experience of working with UN or NonGovernmental
  • Proficiency in English (written and spoken) is essential.
  • Good communication skills and ability to conduct training and
  • Computer skills.
  • Good self-organization and basic management skills.
  • Familiarity with Monitoring & Evaluation for UN-funded projects
  • Fluent English. Knowledge of the local languages spoken in the
    operation area is an asset.
How to Apply:
All candidates
should apply online at the link below
Deadline: 17th January 2019
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