The Ugandan Jobline

• A respected organizational leader that builds a committed and
  capable team to deliver the best support services to all units
• Active senior and strategic partner to other senior managers
  ensuring that WV Uganda has the best general services, Supply chain
  Management and ICT
• Direct Supervision of direct reports
• Role model Christ like servant leadership
• Drive change and build a service oriented culture of customer
  satisfaction
• Increased Christian Commitment of Support Services staff at all
  level.
• Strengthen policies, processes and practices in Support Services
  that contributes to better efficiency and effectiveness of WV Uganda Operations
  and Ministry
• Ensure on time cost effective quality goods and services through a
  strong Supply Chain Management Unit with accurate auditable records and in
  high process compliance through ProVision Systems
• Ensure full compliance to WV Global Supply chain and zero fraud
  policies
• Supervise efficient and collaborative procurements that WV and donor
  compliant and which result I a high value for money and aligned with
  global best practices
• Lead the effective implementation of ProVision and achieve WV Global
  Target.
• Actively engage and support the program teams in procurement
  planning to ensure timely delivery of goods and services
• Provide Strategic Leadership and Drive Change of WV Uganda ICT
  Management.
• ICT Strategy and Implementation Plan in in place
• Establish ICT governance structures that are appropriate for WV
  Uganda operational context and aligned to WV Global ICT policies and
  standards
• Ensure ICT infrastructure performance meets business needs.
• Ensure the quality of ICT Service Delivery to users, including
  effective and timely help desk support.
• Ensure effective business continuity planning (BCP) is in place
  through an ICT Disaster Recovery Plan (DRP)
• Ensure regular reporting of key ICT performance metrics and
  dissemination to key stakeholders
• Excellent delivery of all general administrative, Real Estate and
  office facilities
• Manage and lead to improve office facilities including the project
  to build a new office
• All WV assets and Inventory are registered
• Efficient Internal mailing system that is well monitored
• Physical conditions of all offices are well maintained
• All utilities bills are paid on time
• Electrical, water, telephone systems are up all the time
• Ensure all relevant documents are up to date and properly filed for
  easy reference
• All real estate contracts and agreements are legally updated at all
  times to ensure continuity of services
• Excellent safety and security management system developed and
  maintained to ensure a safe, secure and conducive work environment across
  all WV Uganda. Assist the Operations division to integrate sound security
  practices into their operations to enhance the safety and security of
  staff, assets and programs and minimize operational risk to World Vision
  Uganda
• 24/7 reachable of security focal point
• National Office and all sub offices safety and security system
  strengthened
• Full alignment to WV Global Corporate Security protocols and
  requirement
• Security Management in HEA/Relief Response
• Quality process, monitoring and reporting of security incidents
• Security vendors management
• Secured premises for people and assets
• Ensure provision of high quality hospitality services for visitors
  and staff
• Constantly updating preferred hotels and meeting venues
• Timely Government legal applications and renewals of staff and other
  documents such as visas.
• Management of travel vendor
• Effective and efficient Fleet Management
• Fleet management policies and procedures operational and
  disseminated to all staff.
• Ensure the adequate fleet to support WV Operations both in National
  Office and Field Offices
• All Vehicles in good running/mechanical conditions
• Use of logbooks are enforced in ALL WV Uganda vehicles
• Updated records for all vehicles (log books, insurance, service
  records, driver details, monthly reports, among others)

• The applicant for the World Vision Associate Support Services
  Director job placement should preferably hold a Master’s degree in
  Business Administration, Management or related field
• A minimum of five years of experience in senior management position
  with proven leadership and management of multiple support services
  functions.
• Strong technical knowledge and management experience in Supply Chain
  and Information Technology with general experience in another areas such
  as logistics, security, hospitality, asset management and broad general
  office administration.
• High integrity and proven commitment to accountability practices
• Proactive personality, self-driven and strongly motivated.
• Proven ability in the implementation of large-scale programs
• Capacity/potential in leadership, relationship
  management/networking, and coordination.
• Spiritual maturity, interfaith knowledge and a biblical worldview –
  ability to articulate and model our Christian identity and mission in an
  inclusive way.
• Excellent interpersonal skills, strong communication skills, both
  verbal and written.
• Proven conceptual & analytical skills, ability to take an
  evidence-based approach to programme design.
• Excellent management, analytical and negotiation skills
• Strong information technology skills
• Good understanding of the legal environment of Uganda
• The position requires ability and willingness to travel domestically
  up to 15% of the time, plus occasional international travel.

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