Job Title: Customer Operations
Staff (2 Job Placements)
Staff (2 Job Placements)
Organisation: CJ
Smart Cargo
Smart Cargo
Duty Station: Kampala,
Uganda
Uganda
NB: Applicants must have a URA Agency license
About US:
CJ Smart Cargo is a
one-step intelligent logistics solution provider in the world. Based on its core businesses, such as EPC
project logistics, Heavy Lift, Marine Engineering, Logistics, Ro-Ro vehicle and
innovative businesses, such as Oversea Warehouse, Factory Relocation, CJ Smart
Cargo can provide customized, integrated and intelligent logistic service. It is also the general contractor at the strategy
of “One Belt and One Road” and launches the first platform of EPC supply chain
to provide the data service for the relative companies of “One Belt and One
Road” with the support of government and scientific research institution.
one-step intelligent logistics solution provider in the world. Based on its core businesses, such as EPC
project logistics, Heavy Lift, Marine Engineering, Logistics, Ro-Ro vehicle and
innovative businesses, such as Oversea Warehouse, Factory Relocation, CJ Smart
Cargo can provide customized, integrated and intelligent logistic service. It is also the general contractor at the strategy
of “One Belt and One Road” and launches the first platform of EPC supply chain
to provide the data service for the relative companies of “One Belt and One
Road” with the support of government and scientific research institution.
Job Summary: The Customer Operations Staff will oversee and
facilitate the supply chain operations of our company. You will be the one to
coordinate personnel and processes to achieve the effective distribution of
goods. A great asset for a Customer Operations Staff is their communication and
negotiation skills. They are also well-versed in supply management principles
and practices. The ideal candidate will have great record-keeping abilities and
a customer-oriented approach. The goal is to ensure the smooth operations of a
variety of channels aiming for maximum efficiency.
facilitate the supply chain operations of our company. You will be the one to
coordinate personnel and processes to achieve the effective distribution of
goods. A great asset for a Customer Operations Staff is their communication and
negotiation skills. They are also well-versed in supply management principles
and practices. The ideal candidate will have great record-keeping abilities and
a customer-oriented approach. The goal is to ensure the smooth operations of a
variety of channels aiming for maximum efficiency.
Key Duties and Responsibilities:
·
Coordinate
and monitor supply chain operations
Coordinate
and monitor supply chain operations
·
Ensure
premises, assets and communication ways are used effectively
Ensure
premises, assets and communication ways are used effectively
·
Utilize
logistics IT to optimize shipping and transport procedures
Utilize
logistics IT to optimize shipping and transport procedures
·
Recruit
and coordinate logistics staff (e.g. truck drivers) according to availabilities
and requirements
Recruit
and coordinate logistics staff (e.g. truck drivers) according to availabilities
and requirements
·
Supervise
orders and arrange stocking of raw materials and equipment to ensure they meet
needs
Supervise
orders and arrange stocking of raw materials and equipment to ensure they meet
needs
·
Communicate
with suppliers, retailers, customers etc. to achieve profitable deals and
mutual satisfaction
Communicate
with suppliers, retailers, customers etc. to achieve profitable deals and
mutual satisfaction
·
Plan and
track the shipment of final products according to customer requirements
Plan and
track the shipment of final products according to customer requirements
·
Keep
logs and records of warehouse stock, executed orders etc.
Keep
logs and records of warehouse stock, executed orders etc.
·
Prepare
accurate reports for upper management
Prepare
accurate reports for upper management
Qualifications, Skills and Experience:
·
The
applicant must hold a BSc/BA in business administration, supply chain
management or relevant field
The
applicant must hold a BSc/BA in business administration, supply chain
management or relevant field
·
More
than one year experience in handling logistics
· Applicants must have a “URA Agency License”.
More
than one year experience in handling logistics
· Applicants must have a “URA Agency License”.
·
Proven
experience as logistics coordinator
Proven
experience as logistics coordinator
·
Experience
in customer service will be appreciated
Experience
in customer service will be appreciated
·
Knowledge
of laws, regulations and ISO requirements
Knowledge
of laws, regulations and ISO requirements
·
Ability
to work with little supervision and track multiple processes
Ability
to work with little supervision and track multiple processes
·
Computer-savvy
with a working knowledge of logistics software (ERP)
Computer-savvy
with a working knowledge of logistics software (ERP)
·
Outstanding
organizational and coordination abilities
Outstanding
organizational and coordination abilities
·
Excellent
communication and interpersonal skills
Excellent
communication and interpersonal skills
NB: Applicants must have a URA Agency license
How to Apply:
All candidates
should send their applications and updated CVs online to the following email
addresses; [email protected] and [email protected]
should send their applications and updated CVs online to the following email
addresses; [email protected] and [email protected]
NB: Only
short-listed candidates will be contacted.
short-listed candidates will be contacted.
Deadline: 10th January 2019
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline