Job Title: Registration Officer
Organisation: United
Nations High Commissioner for Refugees (UNHCR)
Nations High Commissioner for Refugees (UNHCR)
Duty Station: Uganda
Post Grade: P3
About UNHCR:
The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.
Job Summary: The
Registration Officer manages and oversees UNHCR’s registration procedures and
decision-making as well as related activities in the operation. The
Registration Officer may be directly responsible for or extensively contributes
to developing and implementing an operation-specific registration strategy in
compliance with the overall protection objectives of the office, to ensure that
registration is effectively used for the identification of specific protection
needs, for the management of operations, and for the achievement of durable
solutions. The Registration Officer provides day-to-day supervision, direction
and support to UNHCR staff engaged in Registration and related activities
(including Reception, Filing and Data Management staff), and monitors the
efficiency and quality of registration processes, identity and entitlement
documentation activities and population data management. The Registration
Officer collaborates closely with Protection, Programme, Operational Data
Management and Information Management colleagues as well as with key UN and
international organizations, NGOs and partners on the provision of quality
population data for the delivery of targeted protection or assistance
interventions and programming and planning. The Registration Officer also
liaises with other Registration operations in the region, the Regional
Registration Officer, the Bureau and the Identity Management and Registration
Section (IMRS) in DPSM to promote regional and global consistency in
Registration standards and population data management. The launching of UNHCR’s
new, online case and identity management applications (proGres in Partnership
and the Biometrics Identity Management System, BIMS) will require extensive
contribution from the Registration Officer in relation to both business input
on usage of the tools and the deployment of the tools to support continuous
registration, data management and other case-related activities.
Registration Officer manages and oversees UNHCR’s registration procedures and
decision-making as well as related activities in the operation. The
Registration Officer may be directly responsible for or extensively contributes
to developing and implementing an operation-specific registration strategy in
compliance with the overall protection objectives of the office, to ensure that
registration is effectively used for the identification of specific protection
needs, for the management of operations, and for the achievement of durable
solutions. The Registration Officer provides day-to-day supervision, direction
and support to UNHCR staff engaged in Registration and related activities
(including Reception, Filing and Data Management staff), and monitors the
efficiency and quality of registration processes, identity and entitlement
documentation activities and population data management. The Registration
Officer collaborates closely with Protection, Programme, Operational Data
Management and Information Management colleagues as well as with key UN and
international organizations, NGOs and partners on the provision of quality
population data for the delivery of targeted protection or assistance
interventions and programming and planning. The Registration Officer also
liaises with other Registration operations in the region, the Regional
Registration Officer, the Bureau and the Identity Management and Registration
Section (IMRS) in DPSM to promote regional and global consistency in
Registration standards and population data management. The launching of UNHCR’s
new, online case and identity management applications (proGres in Partnership
and the Biometrics Identity Management System, BIMS) will require extensive
contribution from the Registration Officer in relation to both business input
on usage of the tools and the deployment of the tools to support continuous
registration, data management and other case-related activities.
Key Duties and Responsibilities:
- Actively contribute to the design of appropriate registration
strategies and approaches for populations of concern in compliance with
the protection strategy of the operation, ensuring that registration
standards are met and that appropriate methodologies and technologies are
implemented. - Plan, implement and monitor registration-related activities, as part
of UNHCR¿s normal planning cycle to ensure that provision is made for
material and human resources to adequately support the process. - Design, implement and revise, as required, operation-specific SOPs
for all aspects of registration in accordance with applicable standards
and policies, including provisions for the protection of individual data
and prevention and identification of fraud. - Contribute to the development, enhancement and implementation of the
online case and identity management applications (proGres in Partnership
and BIMS). - Design appropriate procedures and systems for the assurance of
quality registration data through the implementation of continuous
registration and verification exercises, including the facilitation of
additional data collection in accordance with operational programming and
protection needs. - Conduct regular data quality and audit checks to monitor the
accuracy of data collected as well as a tool for identification and
prevention of fraud. - Develop and maintain information campaigns and processes to ensure
that persons of concern, Government authorities and partners have accurate
information on registration procedures, including UNHCR standards, policy
and practice. - Advocate with and support Government authorities and partners to
establish and strengthen fair and efficient Registration procedures
including the recognition of UNHCR identity and entitlement documentation
and associated rights. - In cooperation with Protection staff; design, implement and monitor
procedures for the identification and referral of persons of concern with
specific needs who may require follow-up protection interventions. - Assist in developing data management approaches and processing
methodologies for efficient and accountable delivery of both material and
cash-based assistance and other programming and protection needs. - In cooperation with Operational Data Management and Information
Management staff, standardize consolidation and timely dissemination of
reports and statistics on persons of concern, which will inform programme,
planning, protection interventions and statistical reporting activities. - Develop data sharing agreements in close cooperation with Protection
colleagues and the Regional Registration Officer. - Provide training to UNHCR and partner staff in registration
methodologies, technologies and standards, to enable them to conduct
registration activities and to manage registration and case related data
on a continuous basis. - Support the country team to establish and strengthen internal
capacity and/or that of government counterparts to manage registration and
maintain population information. - Document and report on registration activities at the operation
level, and report on the impact of support interventions to the management
of operations. - Undertake other related responsibilities or functions as required.
Key Performance Indicators:
- The operation has sufficient support to set up a clear and coherent
Registration strategy which reflects UNHCR¿s country, regional and global
priorities and objectives. - UNHCR’s Registration Standard Operating Procedures (SOPs) are
implemented in accordance with relevant UNHCR standards and policies. - Persons of concern have fair and transparent access to registration
procedures. - The integrity of UNHCR’s registration procedures is ensured and
refugee identities are secured over time through the implementation of
case management and identity management tools. - UNHCR’s population database (proGres) is maintained to a high
standard and remains a reliable, trusted source of personal information
and protection needs of persons of concern to UNHCR.
Qualifications, Skills and Experience:
- The ideal candidate for the United Nations UNHCR Registration
Officer job opportunity should hold an Undergraduate degree (equivalent of
a BA/BS) in Social Sciences, Demography, Statistics, Information
Technology, Geography, Political Science, Law, Business Administration,
Humanities or related fields plus minimum 6 years of relevant experience. Graduate degree
(equivalent of a Master’s) plus 5 years or Doctorate degree (equivalent of
a PhD) plus 4 years of previous relevant work experience may also be
accepted. - Strong understanding of the principles of and concepts of
international protection and UNHCR. - Strong team building, managerial, planning, coordination and
representation skills. - Excellent computer skills, particularly in data management.
- Knowledge of English and UN working language of the duty station if
not English. - Technical expertise in registration, individual case management and
identity management systems, including proGres, in refugee and internal
displacement situations. - Extensive knowledge of UNHCR and interagency policies, standards,
programmes and humanitarian operations in a variety of geographical
locations and operational contexts. - Familiarity with planning, programming and implementation of
registration operations at the field levels, including strategic planning,
project development, budgeting and resource mobilization. - Knowledge of additional UN languages.
- Competencies: Accountability,
Teamwork & Collaboration, Communication, Commitment to Continuous, Client
& Result Orientation, Organizational Awareness, Empowering and Building
Trust, Judgement and Decision Making, Strategic Planning and Vision, Analytical
Thinking, Technological Awareness, Planning and Organizing
How to Apply:
All interested
candidates who wish to join the United Nations High Commissioner for Refugees
(UNHCR) in the aforementioned capacity are encouraged to click on the link
below and follow the application instructions after reviewing the job details.
candidates who wish to join the United Nations High Commissioner for Refugees
(UNHCR) in the aforementioned capacity are encouraged to click on the link
below and follow the application instructions after reviewing the job details.
Deadline: 18th October 2018
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