Bank UK
Kampala, Uganda
Head of Products and Analytics
British multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
- To actively assist the product manager in the day today product
management, development and sales. - To undertake to day today running of operational activities involved
in product management like fees collection, product system parametization
etc. - To manage the local Barclays Product range for Retail customers,
ensuring the business remains competitive while achieving its stated
income targets - Understand Barclays competitive position for each product category
(e.g. Assets; Liabilities) and sector of the market to make
recommendations in respect of local pricing and local market potential - Act as the principal point of contact on product issues for local
sales and marketing teams
40%
- Manage the strategic planning and direction of how RBB asset
portfolio is to grow in the short term and medium term. - Develop a strategic plan on how the RBB asset portfolio will grow in
line with customer needs and regulatory frameworks - Manage and facilitate stakeholder management of the various support
functions feeding into the product life cycle process. - Provide focus to the sales team to achieve quality acquisitions of
new customers - Coordinate responses to the regulator, audit and compliance
functions regarding the governing of the product life cycle - Develop strategic partnerships with alliances that enhance the overall
asset offering for RBB
Management: 40%
- Manage the product life cycle right from development, approval,
launch, sales, profitability, risk review and shelving - Generate and manage new product or product amendment ideas at the
concept development stage - Log product ideas for the product line utilising relevant research
(e.g. input from customer insight and country product managers). Review ideas and make recommendations to
progress which are prioritised using value-based criteria. - Design of new products or product features considering both customer
requirements and the constraints for new developments - Write the aggregate business case for new products using country
input, risk and infrastructure plan, detailed operational risk assessment,
and complete the financial model for product - Facilitate planning workshops to produce detailed plans for each
product development work stream and manage infrastructure build, test,
pilot launch and full launch - Obtain New Product Approvals for all new products or significant
enhancements - Handover new product to BAU following process and undertake post
project review In-depth analysis of the book to ensure we deliver on a
product and proposition set to ‘exceed’ expectations - Configure products to meet financial (Income and value) and
acquisition targets (STP and MTP) - Ensure P&L and Portfolio management in line with financial
targets and within TCF. - Stimulate acquisitions, x-sell and up sell activity via innovative
campaigns and contests - Ensure all product and proposition enhancements comply with
compliance and regulatory guidelines (both internal and external related) - Manage customer relationship deepening and satisfaction through
proposition value enrichment and timely cross sell program rollouts - Lead and conduct market research and competitive scan to understand
other players product offerings - Understand customer segmentation & customer needs and develop
product offerings to deliver the customer value propositions. - Work closely with Distribution, Marketing & Product Managers to
inform them of the product line strategy, positioning and implementation
plans. - Identify the key lines of cost and income, and the levers we have to
control costs and income. Set the strategy according to these levers to
achieve the specified Product Line performance targets - Review and feedback into customer satisfaction surveys, responding
to customer product complaints. - Liaise with People Development and Sales Management functions to
design and deliver appropriate training, and give input into sales
strategies.
- Leadership skills in delivering value to the organisation.
- Institute effective performance management process
- Ensure team development and personal growth
- Create a leadership climate that fosters superior performance
- The ideal candidate for the Barclays Bank UK Products Manager –
Assets job must have comprehensive knowledge of Barclays Africa products
and systems that support them, and a good understanding of Barclays Group
products. - Communication skills both written and oral
- Strong analytic and numerical skills for calculation of statistics
needed in performance tracking - Experienced in basics of Project management
- Computer skills especially excel, word & PowerPoint
- Good interpersonal and networking skills
- Good report writing skills
- A detailed understanding of product offerings in the wider financial
services industry. - A detailed knowledge of Barclays Africa strategy and policies
- Detailed knowledge of consumer buying behaviour, marketing
techniques and evolving trends - An understanding of customer segmentation theory and practice.
- A detailed understanding of industry, advisory, regulatory and
professional bodies - A good understanding of legislation related to financial services
and channel delivery - A good knowledge of constructing reports, executive summaries and
briefs - Able to deal professionally, confidently and effectively with staff
at all levels, internally and externally - Ability to work autonomously
- Ability to keep abreast of industry changes in both the business and
marketing environments - Able to work under pressure and adhere to strict and tight deadlines
on a wide range of tasks - Able to keep abreast of developments in the business and financial
services environment - Appreciate changes in technology and delivery channels and their
impact on the financial services environment
- Project management
- Time management and personal organisation
- Advanced excel, word and
PowerPoint management - Campaign/advertising management
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
us on 0417122453 or email: [email protected]
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