The Ugandan Jobline

• Increase solution selling by offering
  clients Value Added Services.
• Grow monthly recurring revenue.
• Achieve current year Sales and Revenue
  Targets.
• Ensure we maximise on existing contract
  values through retention.
• Limit churn and Increase Market Share.
• Support expansion of customer portfolio
  and any other new prospects.
• Win over business from competition.

• Accurate Planning and forecasting.
• Provide input into operational and
  promotional planning which will ensure revenue growth within the Large
  Enterprise and Multinational Corporations & Manufacturing, Oil and Gas
  sector.
• Monitor growth opportunities through
  competitor activity scanning and feedback to business on such
  opportunities for further development.
• Recommend ways to exploit new
  opportunities to grow revenues in the Large Enterprise and Multinational
  Corporations, Manufacturing, Oil and Gas further.
• Provide input into the fine tuning of
  processes, systems and support in line with changing work practices.

• Maintain a thorough knowledge of
  commercial terms of agreements and manage and grow commercial
  relationships with in the Large Enterprise and Multinational Corporations.
• Management and maintenance of account
  plans and promotional plans for Large Enterprise and Multinational
  Corporations, Manufacturing, Oil and Gas sector.
• Provide assistance with the end-to-end
  management of clients’ accounts under the SMs supervision.
• Manage one or more allocated accounts in
  line with vertical regional / channel strategy and macro-plans as defined
  regional sales managers.
• Resolve escalated issues or escalate as
  appropriate.
• Implement innovative promotional
  activities in line with Marketing and channel objectives, requirements and
  guidelines.
• Increase MTN’s Brand presence
  continuously by increasing MTN influence within the Large Enterprise and
  Multinational Corporations
• Provide input into the forecasting of
  acquisition numbers, retention numbers and stock required for the Large
  Enterprise and Multinational Corporations
• Liaise with relevant areas to ensure
  delivery of SLA.
• Provide regular feedback on competitive
  threats to MTN business and advice on product/service enhancement
  requirements.
• Provide feedback on MTN’s risk exposure
  regarding the financial performance of the banks and provide
  recommendations as appropriate.
• Prepare reports on account
  performance  as required.

• Build and maintain solid relationships
  with all stakeholders.
• Provide on-going support to existing
  accounts and work actively towards creating new profitable revenue streams
  through new accounts.
• Ensure all customer queries are attended
  to and resolved within agreed SLA’s.
• Ensure that customer specifications are
  met and that the customer is satisfied with the end service and/or
  product.

• Identify Business Improvement and
  Optimization opportunities that will result in improvement of process
  performance
• Ensure that benchmarking is conducted
  with other companies and organizations within and outside the industry.

• The ideal candidate for the MTN
  Uganda Key Account Manager- (Large Enterprise and Multinational
  Corporations) job placement should hold a Bachelor’s Degree in Business
  Management, Economics or any other related field.
• Master’s degree in Business is an added
  advantage
• At least five years’ experience in an
  area of specialisation; Experience working in a medium to large
  organization
• Sales experience with telecommunications
  products and specific examples of closing large, strategic deals.
• Must have both – the sales skills and
  technical knowledge to make presentations and lead customer discussions to
  advance the sales process.
• Requires understanding of large
  Enterprise and MNC buying cycles.
• Key Account Relationship Management.
• Understanding a broad range of company
  technologies and offering is required.
• Strong skills in competitive sales and
  protecting the installed base as well as creating new opportunities is
  essential.
• Ability to understand customer needs and
  vision from a customer management perspective, match it against the full
  breadth of the company’s value proposition, and position it in a powerful
  way in order to generate budgets and close deals.
• Must have the ability to deliver
  business value to the account and build on customer relationships.
• Experience in ICT

• MTN Products and Services.
• Telecommunications.
• Negotiations.
• Contract appreciation and business
  related courses.
• Conferences and seminars relating to
  industry research and trends.
• Customer Relationship and Revenue
  Management

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