Organisation: Platinum
Credit (U) Ltd
Credit (U) Ltd
Duty Station: Kampala,
Uganda
Uganda
About Us:
Platinum Credit (U)
Ltd is a subsidiary of Platcorp Holdings Ltd which operates as a holding
company and through its subsidiaries provides emergency loans to individuals in
the East African region. They are a leading Regional Micro Finance Company
providing emergency loans to employed individuals in Eastern Africa with a
branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has
introduced a new product available to formally employed persons working in the
Private Sector.
Ltd is a subsidiary of Platcorp Holdings Ltd which operates as a holding
company and through its subsidiaries provides emergency loans to individuals in
the East African region. They are a leading Regional Micro Finance Company
providing emergency loans to employed individuals in Eastern Africa with a
branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has
introduced a new product available to formally employed persons working in the
Private Sector.
Job Summary: The Relationship Officer – Logbook Finance
Product will effective and efficient communication with customers to achieve
customer satisfaction, timely loan repayments and repeat business.
Product will effective and efficient communication with customers to achieve
customer satisfaction, timely loan repayments and repeat business.
Key Duties and Responsibilities:
- Develop and oversee relationships with clients to ensure top level
service is provided to clients. - Perform as key contact point for portfolio of clients dealing with
routine matters throughout range of services and products. - Consistent and frequent communication with clients providing
complete, concise account information and guidance. - Addressing customer concerns and complaints.
- Design and implement techniques for educating old and new customers
on the benefits of existing and new products or services. - Ensure assigned portfolio is performing as per company’s set
targets. - Ensure retention of customers with at least 40% of repeat business
from assigned portfolio. - Ensure collections performance target of 90% and above for your
portfolio.
Qualifications, Skills and Experience:
- The applicant for the Platinum Credit Relationship Officer – Logbook
Finance Product job position must hold a Degree in Business Administration
or any other relevant field. - One to two years of experience in Debt Collections preferably in
Financial Institutions. - Knowledgeable about Asset Finance.
- Computer knowledge.
- Customer Care Experience.
- Must possess leadership and supervisory skills.
- Excellent numerical and analytical skills.
- Excellent interpersonal and communication skills.
How to Apply:
All suitably
qualified and interested candidates should send their applications, detailed
CVs (in Ms Word format) and testimonials (in PDF format) to the address below;
(total email size should not exceed 2MB)
qualified and interested candidates should send their applications, detailed
CVs (in Ms Word format) and testimonials (in PDF format) to the address below;
(total email size should not exceed 2MB)
The Human Resource
Manager,
Manager,
Platinum Credit (U)
Ltd
Ltd
Send your
application to: [email protected]
application to: [email protected]
Deadline: 30th October 2018
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