The Ugandan Jobline

• Responsible for the appropriate
  allocation of resources to approved office programme.
• Joint responsibility for the smooth
  running of the Office in terms of maintenance of office records, servicing
  of equipment and machines, snap checks and mandatory security checks.
• Work with the Bancassurance specialists
  to ensure strategy deliverables are properly documented and monitored.
• Provide all required Reports to the Head
  Bancassurance on monthly financials
• Prepare presentations on an ad hoc basis
  for office Meetings.
• Take and distribute minutes from Team
  meetings as and when meetings take place.
• Implement the Quality Plan across all
  work streams in the team to ensure the Customer Requirements are met.
• Ensure that documents saved on the
  Bancassurance system/Data base have used the correct naming conventions
  and version control.
• Maintain and update the Insurance
  library regularly.
• Ensure all documentation is correctly
  configured

• Ensure 
  all regulatory requirements are met e.g. renewals, informing and
  ensuring compliance to the insurance act
• Ensures review and escalation if
  required, of office administrative issues.
• Responsible for office filling.
• Responsible for monitoring activities
  and ensure compliance with laid down office standards and procedures
• Work with Business Bancassurance
  Head/Collateral in ensuring  that
  all security held by the Bank on lending facilities are adequately insured
• Work with Head Bancassurance in
  ensuring  staff dealing with insurance
  adequately trained
• Ensuring business adherence to laid down
  claims SLA’s.

• Dealing with outlets ,operations
  centre  to ensure  full understanding of the insurance
  process & procedures
• First point of contact with all third
  parties relating to insurance
• Providing general support to the team as
  and when required
• Work with Branch managers to ensure that
  branch staff own and manage customer queries and complaints by taking
  ownership and resolving in a timely manner. Act as the escalation point
  for their unresolved queries and complaints.

• Provides support to outlets and other
  functions on insurance issues
• Interact regularly with internal service
  providers (e.g. Operations, KYC Helpdesk) to ensure fast and efficient service
  to customers (both internal and external customers)
• Manage all aspects of policy claims,.

• The ideal candidate for the Barclays
  Bank Bancassurance Administrator job should hold a business-related Degree
  from a recognized university.
• Knowledge of insurance business (claims
  management & underwriting), products and processes.
• Program office and/or project management
  experience
• Experience of managing activity across
  the whole of a project lifecycle, using current technology, structured
  methods and a quality process
• Exposure to governance, control and risk
  management
• Proven ability to effectively work
  across teams
• Ability to effectively work across teams
• Knowledge of the Bank’s policies,
  standards, procedures covering premises, equipment, security
  procedures/controls and snap checks.
• A learning mindset to rapidly assimilate
  complex business issues and quickly solve problems in a structured manner
  or pre-empting issues that may arise where there is limited precedence
• Effective negotiating skills to secure
  both internal and external resources and deal with external service
  providers
• Able to adopt and/or coach the use of a
  variety of methods to keep work streams on schedule and within budget
• Knowledge of cost centre/budget
  management.
• Quality, high standards and controls
• Drive for results
• Service Excellence
• Planning and Organising
• Good understanding of insurance
  processes
• Understanding of project management
  principles
• Implementing processes
• Accuracy
• Problem Solving skill
• Technological understanding (tools –
  Microsoft Office, etc)
• Time Management
• Communication skill
• Problem Solving
• Analytical skills

Related Jobs