Job Title: Receptionist (Fresh Graduate
Jobs)
Jobs)
Organisation: FIG Consult Limited (Dental Clinic)
Duty Station: Kamwokya, Kampala, Uganda
About US:
FIG Consult Limited
is a leading Human Resource Consultancy. They are recruiting on behalf of a
valuable client, a Dental Clinic in Kamwokya.
is a leading Human Resource Consultancy. They are recruiting on behalf of a
valuable client, a Dental Clinic in Kamwokya.
Job Summary: The Receptionist should be a
passionate individual capable of serving as the front office liaison for our
Office. In this role you’ll take responsibility for front line administration,
supporting the Dentist, and creating awesome relationships with everyone who
comes into contact with our business with Passion and Heart. The incumbent will
be part of a dynamic, growing business and join the Leader of “Wow” Customer
Service in dental care.
passionate individual capable of serving as the front office liaison for our
Office. In this role you’ll take responsibility for front line administration,
supporting the Dentist, and creating awesome relationships with everyone who
comes into contact with our business with Passion and Heart. The incumbent will
be part of a dynamic, growing business and join the Leader of “Wow” Customer
Service in dental care.
Key Duties and Responsibilities:
·
The
jobholder will keep the reception area is tidy, attractive and welcoming to
clients and visitors, and presentable with all necessary material (pens, forms,
paper etc.)
The
jobholder will keep the reception area is tidy, attractive and welcoming to
clients and visitors, and presentable with all necessary material (pens, forms,
paper etc.)
·
Perform
the function of a link between front desk and the management
Perform
the function of a link between front desk and the management
·
Maintain
co-ordination & good communication with other departments of the Company
Maintain
co-ordination & good communication with other departments of the Company
·
Handle a
variety of matters including managed care, insurance, collections, operational
and customer service issues
Handle a
variety of matters including managed care, insurance, collections, operational
and customer service issues
·
Greet and
welcome guests
Greet and
welcome guests
·
Answer
questions and address complaints
Answer
questions and address complaints
·
Facilitate/
Resolve guest problems quickly, efficiently & courteously
Facilitate/
Resolve guest problems quickly, efficiently & courteously
·
Answer
the incoming telephone calls, take and relay messages, respond to phone
inquiries and make calls/and redirect them or keep messages.
Answer
the incoming telephone calls, take and relay messages, respond to phone
inquiries and make calls/and redirect them or keep messages.
·
Receive
letters, packages etc. sort out and distribute them
Receive
letters, packages etc. sort out and distribute them
·
Prepare
outgoing mail by drafting correspondence, securing parcels etc
Prepare
outgoing mail by drafting correspondence, securing parcels etc
·
Check,
sort and forward emails
Check,
sort and forward emails
·
Regularly
monitor office supplies and place orders when necessary
Regularly
monitor office supplies and place orders when necessary
·
Type,
photocopy, scan and file documents appropriately
Type,
photocopy, scan and file documents appropriately
·
Verify
and take delivery of supplies, including flowers, newspapers and office
supplies ensuring the accuracy of the delivery notes.
Verify
and take delivery of supplies, including flowers, newspapers and office
supplies ensuring the accuracy of the delivery notes.
·
Receive
and direct visitors, make and confirm appointments as requested.
Receive
and direct visitors, make and confirm appointments as requested.
·
Ensures
that the notice boards are updated and well maintained with current events and
staff notices.
Ensures
that the notice boards are updated and well maintained with current events and
staff notices.
·
Provide
support to the administration by entering data or by doing other clerical work.
Provide
support to the administration by entering data or by doing other clerical work.
·
Keep
updated records and files
Keep
updated records and files
·
Monitor
office expenses and costs eg stationery, utilities, consumables etc
Monitor
office expenses and costs eg stationery, utilities, consumables etc
·
Responsible
for travel arrangement schedules for employees in the company and visitors from
abroad.
Responsible
for travel arrangement schedules for employees in the company and visitors from
abroad.
·
Perform
any other duties as assigned from time to time
Perform
any other duties as assigned from time to time
Key Results Areas:
·
Improved
customer care and administrative support in order to ensure effective and
efficient office operations
Improved
customer care and administrative support in order to ensure effective and
efficient office operations
·
Front
desk records maintained, reports prepared and submitted
Front
desk records maintained, reports prepared and submitted
·
Customer
needs identified and appropriate solutions offered
Customer
needs identified and appropriate solutions offered
·
Incoming
documents and mails appropriately handled and responded
Incoming
documents and mails appropriately handled and responded
·
Safe
custody and proper usage of front desk and dental equipment ensured
Safe
custody and proper usage of front desk and dental equipment ensured
·
Daily
Office services properly coordinated at all times.
Daily
Office services properly coordinated at all times.
·
Frontline
customer services (registration, cashiering, handling appointments and
enquiries) properly and appropriately delivered
Frontline
customer services (registration, cashiering, handling appointments and
enquiries) properly and appropriately delivered
·
Customers/clients,
visitors and staff well received and assisted
Customers/clients,
visitors and staff well received and assisted
·
Secretarial/Administration
services provided to the department
Secretarial/Administration
services provided to the department
·
Safe
handling of company utilities, supplies and equipment/property ensured
Safe
handling of company utilities, supplies and equipment/property ensured
·
Clean
and safe office environment ensured
Clean
and safe office environment ensured
Qualifications, Skills and Experience:
- The ideal candidate for the Receptionist
vacancy should hold a Bachelor’s degree in any field - Internship experience in hospital
setting is an added advantage - Good computer skills
- Ability to work in a dynamic and
challenging team environment. - Good customer service skills
- The applicant for the Receptionist should be proactive, adaptable and a team player.
- You’ll have a quiet confidence, be
organised and be great at organising others. - You’d describe yourself as friendly,
sociable and someone who goes the extra mile and can be counted on by the
rest of your team. - You’ll love to follow systems and show
great initiative in coming up with solutions. - Age: Below 24 years
NB: Applicants who
live in and around Kamwokya have an added advantage
live in and around Kamwokya have an added advantage
How to Apply:
All suitably
qualified and interested candidates are encouraged to send their cover letters
(include salary expectation) and updated CVs via email to
[email protected] with the subject line quoted as “Receptionist – Dental
Clinic.”
qualified and interested candidates are encouraged to send their cover letters
(include salary expectation) and updated CVs via email to
[email protected] with the subject line quoted as “Receptionist – Dental
Clinic.”
Deadline: 29th October 2018 by 5.00pm
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline