The Ugandan Jobline

• Promptly procure customers’ manifests
  from the airline handling centers for airfreight and the shipping lines
  for sea freight through the Client Services department, Mombasa Operations
  Team or any other source as applicable.
• Compare and ensure manifested details
  tally with the shipping documents
• Ensure stock of bonds are managed and
  tallied effectively and cancellation monitored daily.
• Ensure the Customs entries are prepared
  with Zero errors
• Prepare and make declarations of customs
  entries within agreed service levels.
• Promptly communicate discrepancies/
  issues to Operations Manager when necessary
• Ensure data has been entered accurately
  into the Asycuda system
• Ensure taxes payables have been captured
  correctly
• Follow up and ensure taxes have been
  prompt paid
• Monitor and ensure entries have been
  processed at the Document Processing Centre once payment has been made
• Perform quality assurance on work
  processed
• Identify and escalate recurring or
  consistent problems with systems functionality
• Regularly provide advice to Clients,
  Client Services team on Tax estimates as per the KPIs
• Effectively handle all issues arising
  from disputes over tariff and valuation at any stage of clearance
• Maintain professional working
  relationship with internal and external customers and colleagues.
• Ensure departmental and individual
  objectives are achieved
• Plan, schedule and actively participate
  in departmental meetings
• Establish, prioritize and present
  departmental action plans for meeting
• Effectively liaise with Stakeholders,
  Clients, Customs, URA, Shipping lines and staff from same and other
  departments to ensure accurate entry and procedures
• Effectively handle customer queries and
  disputes and proactively follow through to resolution
• Promptly investigate and resolve
  customers’ complaints and escalate if appropriate to the Operations
  Manager.
• Establish and process the required
  permits as required
• Provide advice to clients on the
  required permits and processes
• Any other duty as assigned.

• The applicant must hold a Bachelor’s
  Degree in Business Administration, Transport and Logistics Management,
  Procurement & Supply Chain, with Certificate in Customs Clearing and
  Forwarding.
• Possession of a Diploma in Clearing and
  Freight Forwarding from a recognized Institution.
• Training and certification in the
  Asycuda System. The applicant should have successfully passed and used the
  URA ASYCUDA course for at least five years
• At least five years’ experience in
  Customs declaration and valuation
• Extensive knowledge in ASYCUDA World,
  HSC Code, SCT and new developments in the Customs Union in the region.
• General knowledge of computer ( MS Word
  and MS Excel )
• Excellent Interpersonal skills
• Excellent communication skills
• Information management skills
• Attention to detail
• Must be Ugandan

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