Resource Transfer Manager US Non-profit Careers – Mercy Corps

Job Title:        Resource
Transfer Manager
Organization: Mercy
Corps
Duty Station: Uganda
Reports to:
Deputy Chief of Party
About US:
Mercy Corps is a
leading global organization powered by the belief that a better world is
possible. In disaster, in hardship, in more than 40 countries around the world,
we partner to put bold solutions into action — helping people triumph over
adversity and build stronger communities from within. Now,  and for the future. In Uganda, Mercy Corps
has been operational since 2006 by focusing its programming on economic
development, maternal health, adolescent girls’, livelihoods, conflict
mitigation, and humanitarian refugee response
Job Summary:   The Resource Transfer Manager will oversee
the electronic transfer information management system, supply logistics and
management of the resource transfer platform.
Key Duties and Responsibilities: 
Strategy &
Vision:
  • Plan and ensure the effective implementation of e-transfer
    programming
  • Draft context specific training materials for staff, beneficiaries
    and vendors and lead in the roll out of relevant trainings
Program Management:
  • Oversee resource transfer startup, beginning with pilot nutrition
    transfers then scaling to nutrition transfers
  • Establish merchant networks for restricted transfers and cash out
    points in key communities through identification and capacity building of
    local vendors
  • Act as liaison between Mercy Corps Uganda and private sector
    stakeholders on service provision, including but not limited to MIS system
    provider, mobile network operators, and commodity suppliers
  • Liaise between programs and MIS system providers to adapt resource
    transfer to dynamic program needs, including expansion to livelihoods
    subsidy and/or crisis modifiers if needed.
  • Responsible for troubleshooting any supply chain or quality issues
    among vendors
  • Establish Community Accountability and Reporting mechanism at vendor
    and community level, including complaints tracking and resolution system
  • Create Standard Operating Procedures and enforce their
    implementation in order to mitigate risks of fraud and/or corruption.
  • Establish M&E system for Resource Transfers, with tiered access
    to online dashboards, and feedback loops to share intervention impacts
    with larger Apolou team.
  • Oversee management of hardware (smartcard printers, biometric
    readers etc)
  • All other duties as required
Team Management:
  • Manage team of Resource Transfer Assistants (12) and Officers (4)-
    Promote team accountability, communicate expectations and provide
    constructive feedback via regular performance reviews. Officers will
    support with oversight of Assistants.
  • Work with program teams to ensure that beneficiaries are effectively
    targeted according to established vulnerability criteria.
  • Supervise, hire and orient new team members as necessary.
  • Ensure teams are able to effectively deliver program documents,
    including but not limited to work plans, procurement plans, cash
    projections, movement plans, etc.
  • Contribute to country team-building efforts, including collaboration
    with other programs, particularly in the humanitarian portfolio to ensure
    capture and dissemination of best practice in resource transfers
Finance &
Compliance Management:
  • Ensure compliance with donor and Mercy Corps regulations,
    particularly cash and in-kind distribution protocols and beneficiary
    protection.
Influence &
Representation:
  • Establish strong relationship with local government, gaining buy in
    and building local government capacity to oversee resource transfers
  • Document best practices in resource transfers to influence external
    stakeholders to move towards market-based solutions instead of in-kind
    distributions
  • Communicate effectively to ensure overall project targets and donor
    obligations are met
Security:
  • Ensure beneficiary protection policies are adhered to and develop
    post distribution monitoring and evaluation system to measure intended and
    unintended impacts, including monitoring of gender based violence
  • Ensure data protection policies are adhered to, establishing
    security controls for software, hardware and archive beneficiary
    databases.
  • Proactively ensure that team members operate in a secure environment
    and are aware of policies.
Organizational
Learning:
As part of our
commitment to organizational learning and in support of our understanding that
learning organizations are more effective, efficient and relevant to the
communities they serve, we expect all team members to commit 5% of their time
to learning activities that benefit Mercy Corps as well as themselves.

Qualifications, Skills and Experience: 
  • The ideal candidate must hold a BA in relevant field (Business
    studies, statistics, computing, etc.) required. Further education is a
    plus.
  • At least six years of experience working on the development,
    implementation, administration and compliance of a field-based
    international development or humanitarian program;
  • Prior experience managing teams is essential
  • Experience working with multiple stakeholders to identify
    beneficiaries according to criteria required.
  • Prior experience implementing distributions is required, preferably
    in a non-camp setting. Experience with CTP strongly preferred.
  • Prior experience in managing vendors, electronic platforms and
    associated technology is required.
  • Experience with running assessments, electronic data collection,
    monitoring and evaluation and other learning efforts required.
  • Demonstrated experience managing cash out agent challenges including
    capacity gaps, liquidity problems etc preferred.
  • Training skills and experience preferred.
  • Excellent communication skills, a high level of spoken and written
    English essential, Nga’Karimojong a plus.
How to Apply:
All interested
candidates are invited to send their applications enclosing curriculum vitae,
copies of academic and professional certificates along with the names and
contacts of three referees. Applications should be sent by post, courier, hand
delivery or e-mail to the address given below; The Director, Executive
Recruitment, Future Options Consulting Ltd, 4th Floor, DTB Centre, Kampala
Road, P.O. Box: 34934, Kampala, Uganda. Phone: +256-414-231204/206, Email:
hr@futureoptionsug.com
Deadline: 21st September 2018
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