Job Title: IT Support
Organisation: Uganda
Post Limited (Posta Uganda)
Post Limited (Posta Uganda)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Network
& Systems Administrator
& Systems Administrator
About US:
Uganda Post Limited
(Posta Uganda) is a wholly-owned government company which is the leading
provider of a wide range of postal, logistical, IT and financial services in
Uganda with international links to all major postal administrations worldwide.
(Posta Uganda) is a wholly-owned government company which is the leading
provider of a wide range of postal, logistical, IT and financial services in
Uganda with international links to all major postal administrations worldwide.
Job Summary: The IT Support will provide support for UPL’s
IT infrastructure, including hardware, software, communications and training to
UPL staff at head office, DPOs and SPOs in line with UPL IT guidelines and
policies.
IT infrastructure, including hardware, software, communications and training to
UPL staff at head office, DPOs and SPOs in line with UPL IT guidelines and
policies.
Key Duties and Responsibilities:
- Provide the desktop support to all staff of UPL, including all user
support for network, desktop, software, telephone, email, files, data
recovery and remote access. - Install, configure and administer software and hardware at end user
point in line with UPL policies and IT best practices. - Periodically check servers including logs, disk space, etc.
resolving issues as necessary in line with UPL policies - Demonstrate commitment to and promotion of a culture of service
excellence and continual improvement within the IT department - Expedite the repair of hardware faults and software configuration
problems, notifying or forwarding to relevant suppliers in a timely manner - Provide expertise and practical assistance in the investigation,
evaluation and interpretation of data to assist the work of Posta staff. - Ensure data coherence, availability, accuracy and security to meet
UPL’s information systems requirements.
Qualifications, Skills and Experience:
- The applicant must hold an Honors Bachelor’s degree in IT/Computer
Science - Professional certification in MSCE/CISA/CCNA is an added advantage
- At least four years working experience, three of which should have
been in a similar field in a reputable organisation. - Excellent communication and interpersonal skills
- Time management skills
- Flexibility
How to Apply:
All suitably
qualified and interested candidates should send their application letters,
detailed CVs and certified copies of academic transcripts and certificates to:
qualified and interested candidates should send their application letters,
detailed CVs and certified copies of academic transcripts and certificates to:
The Head, Department
of Human Resource and Administration,
of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106
Kampala. Uganda
Kampala. Uganda
Deadline: 24th September 2018
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