Uganda Field Manager Non-profit Careers – GiveDirectly

Job Title:        Uganda Field Manager           
Organisation: GiveDirectly
Duty Station: Kampala,
Reports to: Uganda
Country Director
About US:
GiveDirectly is an
international non-profit organization that currently operating in Kenya and
Uganda that aims to help people living in extreme poverty by making
unconditional cash transfers to them via mobile phone. GiveDirectly is driving
a re-evaluation of the assumptions underlying international philanthropy with a
provocative model: we deliver donations directly to the extreme poor and let
them decide what to do with them. This approach builds on two converging
trends: the rapid spread of electronic last-mile payments solutions in emerging
markets, and the large body of experimental evidence showing that direct
transfers are as or more cost-effective at reducing poverty than more
traditional, top-down approaches. 
GiveDirectly’s field operations utilize state-of-the-art technology and business
processes to deliver transfers securely, efficiently, and transparently.  Our unorthodox approach – allowing the poor,
and not the donor, to choose where they invest – has prompted debate in the
popular press and among policy makers. 
GiveDirectly has been featured on NPR’s This American Life, and in
Foreign Affairs, The Economist, and The New York Times.  It was named one of the Top 10 Most
Innovative Companies in Finance by Fast Company, one of the 25 Most Audacious
Companies by Inc., and one of GiveWell’s top-rated charities for 4 years
Job Summary:  The Field Manager (“FM”) will play a central
role in ensuring that GiveDirectly delivers a gold-standard product to donors
and recipients. The Field Manager will own the overall enrollment process,
including tracking performance of field teams; achieving targets; building a
culture of mentorship and professional development; and identifying
opportunities for risk mitigation and process improvement. The Field Manager
will serve as the key “eyes and ears” resource on the ground for the Country
Director and will be responsible for regularly synthesizing updates on
operational health. The role will reward exceptional personnel management,
organizational skills, high-quality judgment on operational challenges, and a
strong commitment towards building a scalable and better-leveraged field org.
Key Duties and Responsibilities: 
Management: (20%)
The FM will
be responsible for managing all aspects of ground operations:
  • Set and own quantifiable targets like households enrolled and
    operational efficiency.
  • Serve as the organization’s engine for continuous improvement of the
    enrolment process and recipient experience.
  • Over time, reduce dependence on senior management and create more
    leverage for the Country Director through capacity-building and
Vision &
Critical Thinking: (20%)
The FM
will be expected to be a strong contributor to overall vision of the country
office, engaging with the Country Director in country problem-solving.
  • Conceive, develop and test new protocols and methods prior to
    overseeing scale up.
  • Anticipate areas of risk and create mitigation plans (e.g.
    coordination on complex research partnership, slow-downs from pilots,
People Management:
The FM will be expected
to oversee a performance-oriented culture within your team (your reports and
their reports), with all staff receiving feedback and development opportunities
to achieve their potential.
  • Hire, train and manage field staff.
  • Run performance reviews for direct reports and build their capacity
    to do the same.
  • Identify and coach high-potential field staff to grow on a quick
    promotion trajectory.
  • Identify gaps in org chart and propose solutions to Country
Data and Analysis:
The FM will be expected
to be comfortable using data to track performance, and inform decision-making,
and to quickly build expertise within GD’s standard beneficiary data management
and survey tools.
  • Lead survey creation and updates for new and existing projects
  • Guide and support reports on data inquiries, skill development, and
    data analysis
  • Work effectively with GD’s global data team (framing needs and
    expectations, and holding self and others accountable to agreed timelines)
Meet the GD “bar” for online
communication responsiveness (slack, email, phone)
  • Present effectively to management team (focusing on key insights,
  • Communicate concisely and clearly across a variety of forms
    (written, presenting, verbal).
Support for
auxiliary projects: (5%)
  • Assist Country Director with hosting journalists, donors, and other
    external parties
  • Assist Country Director with communicating and executing new
    projects / pilots / technologies (e.g. messaging Segovia to field team,
    brainstorming options for community-based targeting, rolling out mobile
    app questions, etc.)
Team-building /
morale: (5%)
  • Monitor team dynamics and own follow-up on barometer activities
  • Identify opportunities for morale-building (e.g. retreats, team
    events, incentive schemes, etc.)

Qualifications, Skills and Experience: 
  • The GiveDirectly Uganda Field Manager must hold a Degree in a
    relevant field
  • A minimum of three to five years of management experience,
    preferably managing managers
  • Exceptional leadership ability with demonstrated success in motivating
    and developing subordinates
  • Exceptional ability to problem-solve complex operational challenges
    in the field
  • Strong interest in shaping the field organization, including through
    revamping of current structures/processes
  • Keen attention to detail
  • Excitement about owning challenging management tasks, including
    mentoring and motivating direct reports and the broader field team
  • Demonstrated ability to work in a highly independent and
    self-directed manner, while effectively communicating upwardly about gaps
    and risks
  • Strong communication and relationship-building skills and the
    ability to represent the organization effectively to external parties
  • Strong analytical and technical skills, including a high level of
    proficiency with Microsoft Excel
  • Demonstrated success in a high-performance work environment
  • Ability to manage day-to-day operations while simultaneously
    building more robust, efficient systems
 How to Apply:
All suitably
qualified and interested candidates are encouraged to apply online at the web
link below.
NB: Applicants
are encouraged to apply early, as applications will be reviewed on a ROLLING
BASIS. GiveDirectly does not request for any form of payment from an applicant.
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