The Ugandan Jobline

• Organize and coordinate guest house operations to ensure maximum
  efficiency
• Manage the front office and delegate the role to other staff when not
  around. (First point of contact for all guests).
• Recruit, supervise and evaluate guest house staff according to FOB
  standards.
• To oversee the preparation of the guesthouse budgets
• Oversee the stock in flows and outflows and ensure a timely
  re-ordering / purchase
• Supervise the procurement policy of FOL insofar as it relates to the
  guesthouses.
• Fully accountable for all the resources in the guesthouse
• Resolve non — emergency guest issues and report unusual activity and
  incidents to the Head of Finance and Administration.
• Contact appropriate people in case of an emergency and provide full
  a report of action taken
• Responsible for participating in the development and implementation
  of procedures relating to guests.

• The applicant must hold a BSc/BA in hospitality management, hotel
  management or any related course
• Diploma in Hospitality Management
• At least two years of proven experience in Hospitality management
• Solid understanding of hospitality procedures and best practices
• Knowledge of quality standards (e.g. ISO) is an added advantage
• Proven experience in customer service – Proficient in MS Office

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