The Ugandan Jobline

• Repair, install, maintain, calibrate, inspect, adjust and
  configuration of medical equipment and instrumentation, including life
  support equipment
• Perform preventive maintenance and electrical safety testing of
  clinical equipment, devices, and systems.
• Diagnose and correct system and equipment malfunction.
• Maintain documentation on new equipment, inspections, and equipment
  repairs and failures.
• Assist with and evaluate third-party repairs.
• Receive, ensure correct handling and double check equipment that
  have arrived at office and check before dispatch to clients.
• Provide technical assistance to and instruction to personnel
  regarding equipment operation and maintenance.
• Review outcome of preventive maintenance actions and make
  recommendations to department staff concerning improvements.
• Provide mentoring to other Biomedical Equipment Technicians.
• May assist Senior Biomedical Engineering Technicians or Supervisor
  with in-service educational programs on use of equipment.
• Make complete validation tests for different equipment proving
  functionality
• Equipment management (writing reports on equipment)
• Give periodic equipment status report on equipment that are under
  placement, service, repair and calibration
• Give service and maintenance on equipment under contract and
  warranty
• Give the required aftersales service for every equipment sold.
• Advise and assist in application of instrumentation /equipment
  supplied.
• Evaluate safety, efficiency and effectiveness of equipment.
• Analyse equipment status and environment to forecast the likely
  outcome
• Train and advise any personnel in Medequip concerning equipment and
  accessories to ensure a correct sale or provide professional service to
  clients.
• Performs all other related duties as assigned

• The applicant must hold a Diploma in Biomedical Engineering
• One year of experience in repair and maintenance of medical
  equipment.
• Additional Certifications and other professional development
  experience
• Ability to maintain accurate records of repairs, calibrations, and
  tests.
• Customer Service and people skills
• Tenacity to handle rejection and continue with a positive attitude
  when reaching next potential customer
• Phone, email and chat communication skills
• Prospecting skills
• Territorial management aptitude
• Persuasion, negotiation and closing skills
• Patience to deal with customer issues and calls that do not end in a
  sale
• Motivation Skills and a positive attitude 

• Core Performance Competencies for all employees of the Company:
• Building Rapport – developing good relationships; getting along well
  with people and putting them at ease.
• Client/Customer Awareness – exemplifying excellent customer service
  skills.
• Interpersonal Relations – recognizing the “people” aspect of issues
  and the need for positive relationships; produces good results through
  interaction with others.
• Listening Skills – attentive hearing; demonstrating understanding
  from what has been expressed.
• Organizing/Planning Ability – problem solving and time management
  skills; meeting as well as working under deadlines; goal setting based on
  priorities.
• Personal Work Ethic – meeting as well as working under deadlines; setting
  high standards for oneself.

• Attention to Detail – Checking for accuracy in one’s work; controlling/eliminating
  errors; showing concern for all areas of a task, however small.
• Analytical Skills – Collecting, comparing and relating data from
  different sources; identifying issues; anticipating problems.
• Integrity – can be trusted to perform duties in a proper and honest
  manner.
• Computer Skills – using appropriate computer skills and knowledge,
  ranging from data entry to systems analysis, to achieve work goals.
• Consultative Skills – Giving effective professional advice to meet
  the identified needs of the client/customer.
• Team Skills – being able to work collaboratively with others in a
  participative management environment; working independently as well as
  working on a team.
• Written Skills – Conveying information accurately in an appropriate
  written format; expressing oneself effectively in writing.

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