Organization: Career
Directions Limited (CDL)
Directions Limited (CDL)
Duty Station:
Kampala, Uganda
Kampala, Uganda
About US:
Career Directions
Limited (CDL) is a strategic HR solutions Company that has been in operation
since 2003 & we pride ourselves in the highest level of professionalism
& expertise, serving big clientele base in Africa. CDL Human
resource consultancy’s mission is to provide you with an unrivaled quality of
personnel to increase the effectiveness of your operation. We provide you with
the region’s best fit in education, knowledge, skills, and experience to suit
your organization’s needs.
Limited (CDL) is a strategic HR solutions Company that has been in operation
since 2003 & we pride ourselves in the highest level of professionalism
& expertise, serving big clientele base in Africa. CDL Human
resource consultancy’s mission is to provide you with an unrivaled quality of
personnel to increase the effectiveness of your operation. We provide you with
the region’s best fit in education, knowledge, skills, and experience to suit
your organization’s needs.
About Airline:
A leading African
airline flying to 54 destinations worldwide, 44 of which are in Africa and
carries over four million passengers annually. The airline was recently voted
the Leading Airline in Africa by passengers in the World Travel Awards. It has
also been voted the Leading Airline in Africa – Business Class four years in a
row. Our client has a fleet of 36 aircraft that are some of the youngest in
Africa; this includes its flagship B787 Dreamliner aircraft. The onboard
service is renowned and the lie-flat business class seat on the wide-body
aircraft is consistently voted among the world’s top 10. Most recently it has
scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was
declared the Business Airline of the Year in Africa.
airline flying to 54 destinations worldwide, 44 of which are in Africa and
carries over four million passengers annually. The airline was recently voted
the Leading Airline in Africa by passengers in the World Travel Awards. It has
also been voted the Leading Airline in Africa – Business Class four years in a
row. Our client has a fleet of 36 aircraft that are some of the youngest in
Africa; this includes its flagship B787 Dreamliner aircraft. The onboard
service is renowned and the lie-flat business class seat on the wide-body
aircraft is consistently voted among the world’s top 10. Most recently it has
scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was
declared the Business Airline of the Year in Africa.
Job Summary:
The Sales and Ticketing Agent will provide excellent service to customer in
terms of ticketing reservations and the client’s product to generate sales and
ensure customers satisfaction.
The Sales and Ticketing Agent will provide excellent service to customer in
terms of ticketing reservations and the client’s product to generate sales and
ensure customers satisfaction.
Key Duties and Responsibilities:
·
The
incumbent will carry out reservations and ticketing for all clients to generate
sales.
The
incumbent will carry out reservations and ticketing for all clients to generate
sales.
·
Fare
quotes to all clients to provide the best applicable fares and generate sales
Fare
quotes to all clients to provide the best applicable fares and generate sales
·
The jobholder
will recruit and handle existing and prospective frequent fliers to win and
retain loyalty.
The jobholder
will recruit and handle existing and prospective frequent fliers to win and
retain loyalty.
·
Tasked
with printing and reconciling of sales returns to account for daily sales.
Tasked
with printing and reconciling of sales returns to account for daily sales.
·
Actively
promote all products to create awareness and generate sales
Actively
promote all products to create awareness and generate sales
·
The jobholder
will promote direct telephone sales so as to reduce distribution costs and
generate sales
The jobholder
will promote direct telephone sales so as to reduce distribution costs and
generate sales
Qualifications, Skills and Experience:
·
The
incumbent for the Sales and Ticketing Agent should hold a C+ IATA/UFTAA
diploma/basic airline fares and ticketing
The
incumbent for the Sales and Ticketing Agent should hold a C+ IATA/UFTAA
diploma/basic airline fares and ticketing
·
Good
team player
Good
team player
·
Customer
focused
Customer
focused
·
Excellent
communication skills
Excellent
communication skills
·
Pleasant
personality/approachable
Pleasant
personality/approachable
·
Self-confident
and well groomed
Self-confident
and well groomed
·
Excellent
knowledge of airline’s product
Excellent
knowledge of airline’s product
·
Leadership/Management
Skills Programs
Leadership/Management
Skills Programs
Skills:
·
Tight
focus on core activity
Tight
focus on core activity
·
Quality
of Work
Quality
of Work
·
Minimalist
organization
Minimalist
organization
·
Responsible
decision-making by the individual
Responsible
decision-making by the individual
·
Team
working
Team
working
·
Professional
expertise
Professional
expertise
·
Leaders
not followers in what we do
Leaders
not followers in what we do
·
Single
status organization
Single
status organization
·
Technical
knowledge and skills
Technical
knowledge and skills
·
Ethically
Honest
Ethically
Honest
·
Standards
Well Defined and Controlled
Standards
Well Defined and Controlled
·
Acceptance
to make mistakes and learn from them
Acceptance
to make mistakes and learn from them
·
Ethics.
Fair, But Firm
Ethics.
Fair, But Firm
·
Bias for
action
Bias for
action
·
Show
commitment to success
Show
commitment to success
·
Good
strong and frequent communication skills
Good
strong and frequent communication skills
·
Active
new business thrust
Active
new business thrust
How to Apply:
Please send your updated
curriculum vitae and application to [email protected]; [email protected]
curriculum vitae and application to [email protected]; [email protected]
NB:
Only shortlisted candidates will be contacted for interviews.
Only shortlisted candidates will be contacted for interviews.
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline