Quality Assurance Officer – Centre of Excellence (CoE) Job Placement – Joint Medical Store (JMS)

Organisation: Joint
Medical Store (JMS)
Duty Station: 
Kampala, Uganda
About US:
Joint Medical Store
(JMS) is a Church founded private not for profit organization whose mission is
to supply medicines, medical equipment and related health care services of
assured quality to the people of Uganda at affordable prices.
Job Summary:   The Quality Assurance Officer – Centre of
Excellence (CoE) will be responsible for diagnosing performance and SOP
adherence problems of staff while recommending and coordinating implementation
of appropriate interventions. The Quality Assurance Officer – CoE will liaise
with the Quality Assurance Unit, Capacity Building Department and Human
Resources &Administrative department to implement the interventions.
Key Duties and Responsibilities: 
  • Identify performance and procedural adherence problems, determine
    root cause(s) of the problems and develop remedies to rectify them.
  • Develop performance and SOP adherence improvement solutions or
    treatment programmes and capture the experience for the future
  • Develop methods and techniques to establish best practice and
    disseminate this to the other staff within the organisation
  • Share and disseminate new tacit and explicit knowledge across the
    organisation through mechanisms such as by suggesting amendments to
    manuals through the Directorate of Technical Services or through
    ‘frequently asked questions’ on the corporate intranet
  • Communicate tacit knowledge verbally to other staff through training
    and performance review meetings
  • Recommend treatments for performance and SOP adherence problems
    including a combination of PIP, job rotation, counselling and training.
  • Determine on a case by case basis the required duration for the
    treatments indicating clearly situations where CoE experience may no
    longer be effective


Qualifications, Skills and Experience:
  • The applicant for the Joint Medical Stores (JMS) Quality Assurance
    Officer – Centre of Excellence (CoE) job must hold a Bachelor of pharmacy
    or Bachelor of Medicine and Surgery (MBCh.B) or Bachelor’s degree
    qualification in pharmaceutical or supply chain field.
  • Certificate in quality improvement an added advantage
  • Possessing of at least one year hands on supply chain experience in
    the health sector
  • Having practical experience in service quality improvement
  • Having strong ability to explain and communicate
  • Having broad range of technical and people skills
  • Possessing analytical and conceptual skills
  • Excellent report writing skills
How to Apply:
All suitably
qualified an interested candidates are invited to send their resumes, copies of
academic certificates, testimonials and three (3) referees including their day
time telephone contact and email address.
Please forward your
applications to:
Manager, Human
Resources and Administration
Joint Medical Store,
P. O. Box 4501,
Kampala.
Email to: Stores@jms.co.ug
‘OR hand deliver
your application to Joint Medical Store (JMS), Plot 1828 Gogonya Road, Nsambya’
Deadline: 3rd August 2018 by 5:00pm
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