The Ugandan Jobline

• Support the local Barclays Product Channels for Retail customers,
  ensuring the business remains competitive while achieving its stated
  income targets
• To recommend and support to implement new channel product
  developments and enhancements to the existing channel set
• Understand Barclays competitive position for each product channel
  and sector of the market to make recommendations in respect of local
  pricing and local market potential
• Act as the principal point of contact on product channel issues for
  local sales and marketing teams

• The role holder will be responsible for meeting income targets for
  Retail products. This will be achieved by identifying opportunities for
  new product developments and enhancements in line with the Retail
  Strategy.
• Monitor and provide feedback to centre on local competitor product
  activity, including pricing.
• Undertake product legal and regulatory assessment as required.
• Research and propose suggestions for channel enhancements to Centre.
• Provide and analyse product income data for Local and Centre
  management information.
• Maintain a complete record of all Channel Customers on a streamlined
  relationship management basis.

• Monitor adherence to agreed product channel pricing strategy,
  rectifying errors where identified
• Work with Retail Sales teams to ensure appropriate product sales
  processes are in place
• Provide business input for implementation of new products by:
  Engaging relevant stakeholders, building a business case, managing the
  development process where required, completing all local product testing,
  building a detailed local implementation plan, closely monitoring local
  implementation.
• Give necessary notices to local government/regulators and public of
  product and price changes.
• Liaise with Local Operations Centres, regularly reviewing all
  operational standards for product profitability, and identifying skills
  gaps.
• Review and feedback into customer satisfaction surveys, responding
  to customer product complaints.
• Work closely with People Development and Sales Management functions
  to design and deliver appropriate training, and give input into sales
  strategies.

• Provide clear direction of the Barclays Africa business objectives
  by translating business performance objectives and measures into clear,
  concise communication
• In the way you lead on a daily basis, be a role model for your
  colleagues, doing things wholeheartedly, communicating with passion and
  enthusiasm, embracing change as a way of working.

• Develop and maintain excellent relationships with Business functions
  as well as Communication Managers and the PR function.

• The role holder will ensure that Channel  Customers are effectively supported by
  Service teams & branches and will put mechanisms in place to achieve
  maximum channel usage as per set targets

• The applicant for the Barclays Bank UK Products Assistant – Alternate
  Channels job must have good communication skills both written and oral
• Strong analytic and numerical skills for calculation of statistics
  needed in performance tracking
• Experienced in basics of Project management
• PC skills
• Good interpersonal and networking skills
• Report writing skills
• Business Focus; Meeting customer needs, Business awareness, Personal
  results, Team results.
• People Focus; Involving people, Managing relationships, Team Work,
  Effective Communications.
• Personal Focus; Personal organisation, Self-confidence,
  Self-development, Determined, Quality conscious.
• Analytical Focus; Forward planning, Analysis and judgement,
  Decision-making, Wider-thinking.

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