No Experience Products Assistant – Alternate Channels Jobs – Barclays Bank UK

Organisation: Barclays
Bank UK
Duty Station: Kampala,
Reports to: Products
About Barclays UK:
Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary:  The Products Assistant-Alternate Channels will;
  • Support the local Barclays Product Channels for Retail customers,
    ensuring the business remains competitive while achieving its stated
    income targets
  • To recommend and support to implement new channel product
    developments and enhancements to the existing channel set
  • Understand Barclays competitive position for each product channel
    and sector of the market to make recommendations in respect of local
    pricing and local market potential
  • Act as the principal point of contact on product channel issues for
    local sales and marketing teams
Key Duties and Responsibilities: 
Business Direction:
  • The role holder will be responsible for meeting income targets for
    Retail products. This will be achieved by identifying opportunities for
    new product developments and enhancements in line with the Retail
  • Monitor and provide feedback to centre on local competitor product
    activity, including pricing.
  • Undertake product legal and regulatory assessment as required.
  • Research and propose suggestions for channel enhancements to Centre.
  • Provide and analyse product income data for Local and Centre
    management information.
  • Maintain a complete record of all Channel Customers on a streamlined
    relationship management basis.
Business Awareness:
  • Monitor adherence to agreed product channel pricing strategy,
    rectifying errors where identified
  • Work with Retail Sales teams to ensure appropriate product sales
    processes are in place
  • Provide business input for implementation of new products by:
    Engaging relevant stakeholders, building a business case, managing the
    development process where required, completing all local product testing,
    building a detailed local implementation plan, closely monitoring local
  • Give necessary notices to local government/regulators and public of
    product and price changes.
  • Liaise with Local Operations Centres, regularly reviewing all
    operational standards for product profitability, and identifying skills
  • Review and feedback into customer satisfaction surveys, responding
    to customer product complaints.
  • Work closely with People Development and Sales Management functions
    to design and deliver appropriate training, and give input into sales
Leadership: 10%
  • Provide clear direction of the Barclays Africa business objectives
    by translating business performance objectives and measures into clear,
    concise communication
  • In the way you lead on a daily basis, be a role model for your
    colleagues, doing things wholeheartedly, communicating with passion and
    enthusiasm, embracing change as a way of working.
Management: 10%
  • Develop and maintain excellent relationships with Business functions
    as well as Communication Managers and the PR function.
Customer Service: 10%
  • The role holder will ensure that Channel  Customers are effectively supported by
    Service teams & branches and will put mechanisms in place to achieve
    maximum channel usage as per set targets

Qualifications, Skills and Experience:
  • The applicant for the Barclays Bank UK Products Assistant – Alternate
    Channels job must have good communication skills both written and oral
  • Strong analytic and numerical skills for calculation of statistics
    needed in performance tracking
  • Experienced in basics of Project management
  • PC skills
  • Good interpersonal and networking skills
  • Report writing skills
  • Business Focus; Meeting customer needs, Business awareness, Personal
    results, Team results.
  • People Focus; Involving people, Managing relationships, Team Work,
    Effective Communications.
  • Personal Focus; Personal organisation, Self-confidence,
    Self-development, Determined, Quality conscious.
  • Analytical Focus; Forward planning, Analysis and judgement,
    Decision-making, Wider-thinking.
How to Apply:
If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
For more of the latest
jobs, please visit or
find us on our facebook page

Leave a Reply

Your email address will not be published. Required fields are marked *