Marketing Accounts Executive Job Opportunities – Duma Works

Title:               Marketing Accounts Executive
Organisation: Duma
Duty Station: Kampala,
Reports to: Senior
Marketing Account/Planning Manager
About US:
Duma Works is
changing the way people think about hiring.  They are efficiently
connecting employers and potential hires through our mobile platform, we make
finding that perfect person a fun experience, allowing businesses to grow and
job seekers to access new opportunities. Duma Works is a recruiting platform
that fuses traditional human-centered recruiting and an interactive digital
process to simplify how growing businesses hire top talent on the African
continent. Since 2012, hundreds of employers all over East Africa have used
DUMA Works to save time and money when identifying qualified job candidates.
They are recruiting for a valuable client, a leading marketing and business
solutions provider.
Job Summary: The
Marketing Account Executive, you act as a key link between the company, its
Stakeholders especially Clients and Contractors. You are mandated to understand
the Client’s organizational goals, and then organise the company’s Planning,
Creative and Administrative staff to drive them towards developing effective
Strategies and Creative material in order to ensure customer satisfaction and
growth. Client acquisition is also a key responsibility for this role. Effective
and articulate communication between all parties is therefore a foundational
responsibility for this role. The post operates in a team environment and will
be expected to work in a collaborative way with Staff, Associates and Volunteer
colleagues. From time to time the post requires an element of working unsocial
hours including weekend work and travel.
Key Duties and Responsibilities:
  • Client Relationship Management
  • Understand the Clients’ business goals
  • Co-ordinate with the company’s Business and Marketing Planning team
    to develop individual strategies for the Organization’s Clients
  • Initiate, coordinate, and oversee all the Firm’s activities on
    behalf of the client
  • Manage day-to-day Client-Consultant communication
  • Report progress, delays and make sure the Client is always in the
  • Maintain meticulous documentation of all activities on the client’s
  • Work with the internal team to exceed the client’s expectations and
    build Client loyalty
  • New Business Development
  • Identify and cultivate for new business opportunities
  • Propose, upsell to the Client the company’s other offers
  • Continuously offer unsolicited ideas to increase the effectiveness
    of the Client’s company and marketing activities
  • Provide periodic reports (frequency to be agreed with line manager)
    on status and development of Client relationship, and plans to increase
    wallet share of the relationship
  • Closely control the client’s budget and timeline—to maximize ROI for
    both the Client and the Firm Strategic Planning Support
  • Provide support to the Planning Specialists in the process of
    developing Strategic plans for the Clientele.
  • Co-ordinate all Planning Specialists (internal and external) to
    ensure their active involvement in the planning process
  • Participate in all Planning events.
  • Project Management
Provide leadership
in the management of all Client Projects as follows:
  • Planning and defining Project scope
  • Activity Planning and Sequencing
  • Resource Planning
  • Developing Schedules
  • Time Estimating
  • Cost Estimating
  • Budget Development
  • Documentation Management
  • Undertake other duties and projects from time to time as requested
    by manager

Qualifications, Skills and Experience:
  • The applicant must hold a degree in any discipline although
    preference will be made for Marketing, Communication, Social or Behavioural
    Science or Business Management disciplines.
  • Basic appreciation of Marketing and/or Communication principles
  • Three years’ experience in a similar role is desirable
  • Report writing skills a must
  • Project Management skills are a must
  • Good spoken and written communication skills
  • Strong presentation and negotiation skills
  • Proven or quickly demonstrable analytical skills
  • Good organisational and time management skills
  • Highly developed interpersonal and communication skills including
    influencing, negotiation and coaching
  • Leadership skills
  • Ability to work with Budgets
  • Planning capacity. 
  • Person Specifications
  • Confidence, tact and a persuasive manner
  • Professional manner
  • Accurate, punctual and quality driven, with strong ability to give
    attention to detail.
  • Willingness to occasionally work long hours, sometimes under
  • Ability to intervene with crisis management or troubleshooting as
  • Ability to work autonomously, effectively managing own workload with
    minimal guidance
  • Commitment to a process of continuous improvement
Behavioural Skills
  • Assessment, Monitoring and Evaluation
  • Ensure Periodic Performance Review meetings (as agreed with Manager
    and Human Resource Policy) and reports to Management
  • Knowledge, Development and Management
  • Stay abreast of all developments in the Client’s industry
  • Understand the Firm’s business
  • Ensure learning from best practice internally and externally
  • Active participation in the company’s team meetings
  • Active participation in any of the company’s sponsored Trainings
  • Develop Toolkits to capture learnings from each project and training
    experience and disseminate to Team during pre-arranged staff meetings
  • Learn from the company’s Consulting Associates during Client
    Consultation projects
  • Network and connect — to serve your community, grow your influence
    and add value everywhere you go
  • Adhere to best practice and to agreed systems and procedures across
    all areas of work.
  • Undertake other duties as required commensurate with the level of
    this post
  • Comply with and support the compliance by all staff with all
    relevant the company’s policies and procedures.
  • Hold self accountable for making decisions, managing resources
    efficiently, achieving and role modelling the company’s values.
  • Hold the team and partners accountable to deliver on their
    responsibilities – giving them the freedom to deliver in the best way they
    see fit, providing the necessary development to improve performance and
    applying appropriate consequences when results are not achieved.
  • Set ambitious and challenging goals for self (and team), takes
    responsibility for own personal development and encourages others to do
    the same.
  • Future orientated, thinks strategically.
  • Build and maintain effective relationships with team, colleagues, Members
    and external partners and supporters.
  • Value diversity, see it as a source of competitive strength.
  • Approachable, good listener, easy to talk to.
  • Develops and encourages new and innovative solutions.
  • Willing to take disciplined risks.
Integrity: Honest, encourage openness and transparency.
Judgement and
  • The Job holder has a medium level of decision-making authority and
    is authorised to make decisions/take actions routine operational matters
    relating to Client Relationship Management
  • Decisions that require consultation with the line Manager and other
    senior managers include strategic issues, policy/procedural changes,
    approval of activity/project budgets and plans and financial decisions
    outside budget
How to Apply:
All suitably
qualified and interested candidates should send a cover letter and detailed CVs
via E-mail to: with the subject line as “3347”,
Your Full name &  Phone number e.g. 3347 Okedi Jonathan,
+2567xxxxxxxx. If you don’t follow these instructions, your application will
not go through.
N.B: You will
receive a confirmation email and an alert to take a basic screening test over
SMS or online. The email with the test may not arrive immediately. Please be
patient. The email/SMS test will typically be 5-8 questions to help us
understand your background. Regular SMS rates apply to the test. If you have
any issues with the process, please reach out to +254702093793.
Deadline: 20th July 2018
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