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• Responsible for identifying and processing corporate actions and
  proxies on behalf of custody clients.
• This function is accountable for corporate actions events and diary
  management for all asset types (equities, money market and fixed income
  assets), which includes gathering the necessary information to ensure
  processing of such events accurately in both the core banking systems and
  the Securities system, reconciling entitlements pre- and post-payment. The
  Manager is also responsible for ensuring active tracking, interpretation
  and execution of client elections.
• Facility agency – Ensure complete and accurate documentation is
  held, timely processing of applications & maintenance of accurate
  Register, Interest Calculation & Notification.
• Review and management of the periodic interest, maturities and
  redemptions payments.
• External Audit confirmations in liaison with the Asset Servicing
  team
• Deal with clients telephonically, via SWIFT and e-mail.
• Ensure all corporate actions are processed according to client’s SLA,
  Market Directives and relevant systems updates

• Manage timely and accurate periodic interest computation, maturities
  and redemptions for corporate bonds and syndicated loans /notes issued
  where CSB is the Facility Agent and externally where our clients have
  invested.
• Ensure all Corporate Actions (CAs) and facility agency procedures
  are complied with in accordance with procedure manual.
• Bring all problems and possible solutions to the Manager’s
  attention.
• Ensure that an effective diary system is used.
• Responsible for the review and authorisation of CA events on the
  custody system. This entails communicating with clients, understanding and
  interpreting client elections, authorizing on the system, moving cash
  across different accounts and share allocations.
• Ensure processing of Proxy Forms for all clients is done within 24
  hours of receipt and confirm delivery of the same to Registrar/ issuing
  companies and or Transfer Secretaries before set deadline.
• Actively track, interpret and capture all proxy voting instructions
  on the proxy voting spreadsheet In addition capture summarized proxy
  elections on the system.
• Actively track, interpret and capture all event elections on the
  system.
• Ensure to communicate all meeting results as announced to the client
  timeously.
• Ensure reminders are sent to clients on all elective CAs via email,
  placing telephonic reminders to clients and updating the telephonic sheet
  (this also includes explaining the corporate event to the client).
• Ensure reconciliation of holdings and entitlement per event balances
  to the Central depositories and of balance counters discrepancies
  investigated
• Ensure CA reconciliation files are balanced and signed off on record
  date and on payment date.
• Ensure that all entitlements are received and credited to clients on
  payment date.
• Ensure that all client standing instructions are executed as
  applicable.
• Prioritize and Plan effectively, have sense of urgency in order to
  meet all deadlines.
• Ensure that you are aware of your responsibilities i.t.o.  KRA’s and Job descriptions.
• Ensure that all outstanding issues are followed up conclusively
• Ensure CA Officers adhere to procedures. Identify and suggest
  amendments where applicable. (Discuss with Head of Operations, IS prior to
  implementation)
• Ensure all manual controls are followed to ensure no fall outs in
  processing and excess (overdrafts) management

• The applicant for the Stanbic Bank Manager, Investor Services job
  should hold a Business related Degree (min – 2nd class upper or
  equivalent) or ACIB qualification
• Custody Certification
• In-depth knowledge Investor service Operations –Fiscal and Facility.
• Knowledge of the Securities Market and related entities viz., NSE,
  Central Depository, Transfer Secretaries, etc.
• Have a good understanding of all settlement related functions and
  SWIFT
• Have a good understanding of the various departments within Investor
  Services and knowledge of their interactions
• Corporate Actions knowledge
• Basic knowledge of Accounting/Finance
• Custody background will be an added advantage
• Computer literacy skills

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