Fresher Operations Assistant – Airport UN Job Opportunities – International Organization for Migration (IOM)

Organization: International
Organization for Migration (IOM)
Duty Station: Kampala,
Reports to: Operations
About US:
Established in 1951,
International Organization for Migration (IOM) is the leading inter-governmental
organization in the field of migration and works closely with governmental,
intergovernmental and non-governmental partners. IOM is dedicated to promoting
humane and orderly migration for the benefit of all. It does so by providing
services and advice to governments and migrants.
Job Summary: The Operations Assistant – Airport is mainly responsible for performing
resettlement operations in compliance with IOM established procedures to ensure
orderly and timely movements of refugees and migrants:
Key Duties and Responsibilities: 
  • Transmit IOM Travel documents from IOM
    office to the airport for the migrants departing, or transiting Entebbe.
  • Arrange for USRAP promissory notes and
    Canadian warrants to be signed prior to departure from Entebbe
    international airport.
  • Liaise with airlines regarding
    pre-check-in procedures for IOM groups.
  • Coordinate migrants’ transportations
    between IOM Transit Centre and Entebbe international airport.
  • Check airline tickets and verify travel
    documents and migrants’ identities prior to check-in.
  • Arrange check-in of the migrants
    departing Entebbe international airport assisting with bags, providing ID
    verification, leading departing migrants through customs and immigration.
  • Tag refugee baggage.
  • Ensure that relevant airport services
    are accessed for cases with special needs; including medical and
    unaccompanied minors.
  • Liaise with airlines, immigration,
    airport authorities on procedures for IOM passengers.
  • Arrange for meals and accommodation as
    necessary for all IOM passengers in case of delay with departure.
  • Inform Sr. Operations Assistants of any
    flight changes, cancellations.
  • Confirm departures to Operations
    Assistants, and provide bag count for transmitting the data to the
    receiving IOM mission.
  • Assist with arrival formalities to
    returning migrants at EBB airport and arrange for ground transportation.
  • Report on arriving migrants to
    Operations Assistants, and IOM sending missions.
  • Reports on the costs incurred by
    arriving migrants to Operations Assistants and sending IOM missions for
    proper settlement.
  • Perform any other duties assigned that
    may be assigned from time to time.

Qualifications, Skills and Experience:
  • The International Organization for
    Migration (IOM) Operations Assistant – Airport job opportunity should hold
    a High School Degree/ Certificate with four years of relevant experience
    or Bachelor’s degree with two years of relevant experience in social
    sciences or related field
  • Diploma in IATA Standard or airline
    related field.
  • Four years of resettlement or movement
  • Experience working with actors involved
    in movements: RSC, UNHCR, airport authorities etc.
  • Three years of resettlement or airline
    experience, such as experience working with actors involved in movements:
    RSC, UNHCR, airport authorities.
  • Strong practical computer skills,
    including MS Word, Excel. Proficiency in AMADEUS, and Mimosa. Knowledge of
    USRAP, Australian, Canadian, and European IOM resettlement procedures.
  • Required IOM functional competencies:
    effective communicator, successful negotiator, creative and analytical
    thinker, active learner, team player, and cross cultural facilitator.
  • Ability to read, understand and apply
    written instructions and guidelines; interpret instructions and resolve
    work related problems; detect input/output errors; perform basic
    arithmetical calculations.
  • Ability to work under stressful
    conditions such as heavy workloads and deadlines.
  • Keen attention to details.
  • Accuracy in handling and reporting data.
  • Willing to accept flexible work schedule
  • Thorough knowledge of English and
    Swahili, Kinyabwisha and  Kinyarwanda is an added advantage
How to Apply:
All suitably
qualified and interested candidates should send their updated resumes with
three references electronically to The subject of your
email should be the Reference Number and Position Title i.e. “SVN: 07/06/018
Operations Assistant- Airport.” Please ensure that send your attachments as ONE
DOCUMENT in PDF. The title of your attachment should be your full name.
NB: Since
the system is automated, if you do not follow the above mentioned instruction
your application may be missed by the system.
Deadline: 15th July 2018 by 12:00pm
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