Fresher Information Technology Officer USAID GAPP Project Jobs – RTI International

Organisation: RTI
Project Name: Uganda
Governance Accountability Participation and Performance Project (GAPP)
Funding Source: USAID
Reports to: Information
Technology Specialist
Duty Station: Kampala, Uganda

About RTI:
RTI International is
one of the world’s leading research institutes, dedicated to improving the
human condition by turning knowledge into practice. Our staff of more than
3,700 provides research and technical services to governments and businesses in
more than 75 countries in the areas of health and pharmaceuticals, education
and training, surveys and statistics, advanced technology, international
development, economic and social policy, energy and the environment, and
laboratory testing and chemical analysis.
About GAPP:
Governance, Accountability,
Participation and Performance (GAPP) Program is a five-year governance program
designed to increase citizen participation, institutional accountability and
local governance for effective service delivery. To achieve this goal, the GAPP
Program will focus on three components: (1) Support and strengthen national
level government accountability institutions in their interaction with local
governments; (2) Strengthen local government revenue, procurement, financial
and planning systems; and (3) Strengthen civil society organizations (CSOs) and
other non-state actors (NSAs) through grants and technical assistance to
improve voice and accountability. The GAPP Program will work at the national
level and in at least 25 districts in Uganda.
Key Duties and Responsibilities: 
  • Supporting PCs (Windows 7 and Windows 10/ Microsoft Office 2010 /
    2013/ 2016 and Office 365).
  • Ensure Windows and other software is maintained and that patches are
    promptly applied on computers in the project offices.
  • Ensure anti-virus software is kept current.
  • Ensure information is backed up and maintained in accordance with
    RTI policies and procedures.
  • Provide user support on hardware, networking and software related
  • Configuring and troubleshooting laptops / desktops / printers/
  • Assist with maintaining network infrastructure including Internet
    connections, perimeter equipment, Network switches, Wireless access
    points, Printers, Cisco IP phones etc.
  • Assist the IT manager when setting up, maintaining, and supporting
    the IT infrastructure Supervise the performance of any local IT firms or
    staff hired to support the project offices.
  • Ensure compliance with RTI Information Security policies, procedures
    and standards and train other project staff on IT policy.
  • Assist with the integration, deployment and support of appropriate
    Integrated Communication Technologies into GAPP Program activities.
  • Assist with ITS Equipment Management and Tracking.
  • Perform any other duties as assigned by the immediate Supervisor

Qualifications, Skills and Experience: 
  • The applicant for the RTI International Information Technology
    Officer job placement must hold a Bachelor’s degree in Information
    Technology, Information Systems, Computer Science with two years of
    related working experience in a busy work environment or a Master’s degree
    with 1 one year’s experience is an added advantage
  • Microsoft, Cisco Trainings and programming knowledge is
  • User Training experience highly desired.
  • Proficient in Microsoft Office 2010, 2013, 2016 Office 365 and
    Windows 7 / Windows 10 in a domain environment.
  • Ability to troubleshoot common hardware, software and network
  • Ability to meet deadlines and adjust to fast changing priorities.
  • Ability to follow instructions and work autonomously, but also able
    to recognize when you are in over your head.
  • Ability to quickly gain new skills and knowledge when faced with new
  • Flexibility to work outside of normal hours sometimes
  • Dependability, reliability and high integrity
How to Apply:
All suitably
qualified candidates who desire to work for the USAID RTI Project should submit
their applications online at the link below.
Deadline: 27th July 2018
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