Uganda
development agency, formerly BTC), together with different Government
Ministries, are implementing the bilateral co-operation between Uganda & Belgium.
Officer (ICT) will maintain and ensure security of ICT infrastructure (hardware
and software) systems and provide user support to all staff at the Enabel
Representation Office and the projects.
- Maintain the Enabel ICT system and infrastructure including
Networks, File servers, Email servers and internet; - Provider user support on system usage, problem solving and general
updates of the ICT system; - Work with the service provider to ensure regular servicing and
maintenance of all Enabel Back-ups, Laptops, Up’s as per an ICT asset
count - Install new software, updates and anti-viruses on all computers and
awareness of all dates for Installations: - Carryout regular data/applications backup and contingency recovery;
- Design, configure and maintain Enabel ICT networks;
- Handle all Enabel data with high confidentiality and. integrity and
ensure that all Enabel data is protected from external persons; - Be present to sort out ICT related problems and where possible
recommend professionals to help in areas where stuck; - Issue advice to Enabel Management on ICT issues;
- Trouble shoot and provide‘ solutions to all ICT needs from time to
time, be a first support to staff in handling ICT issues; - Check cables in case of any power problems related to ICT equipment
and advise accordingly; - Follow-up the Enabel ICT Audit points of Action;
- Support the roll out of the ERP system (UBW, GoFAst, GO4HR
etc)-On-line systems; - Support upon request in providing specifications for the purchase of
ICT equipment (assessment of needs, drafting technical’ specifications,
and advice during the evaluation of quotations); - Follow-up contractors in charge of surviving maintenance and
networking of ICT equipment and Internet service providers; - Participate in training staff in Computer essentials and provide
support where necessary; - Develop an Inventory of all ICT equipment for offices handled and
keeping an updated register; - Develop an ICT strategy or Enabel and work with the ICT department
at H0 before its approval; - Advise Management on disposal of outdated ICT equipment in line with
the ICT guideline and procedures;
- The Information and Communication Technology Officer (ICT) must hold
a University degree in information technology or computer science - Additional certifications in the area of ICT are an asset
- Five years of proven experience in IT support of a mid-size
organisation - Advanced knowledge of windows operating system, Microsoft package;
Microsoft, anti-virus software, database management… - Knowledge of digital communication platforms such as websites,
online collaboration tools, social media… - Experience in server management, network management and data sharing
solutions tor offices; - Ability to write and identify technical specifications for ICT
equipment; - Good knowledge of software and database applications and ability to
work with new innovative tools; - Advanced knowledge of windows operating systems, Microsoft packages,
antiviruses, softwares and database management; - Knowledge of digital communication platforms such as websites,
on-line collaboration tools, social media etc; - Open minded and flexible; person
- Good communication skills
- Hands-on attitude
- Responsible and trustworthy person
- Ability to multi-task with different offices.
qualified and interested applicants should send their hard copy applications
including a cover letter, curriculum vitae (CV) of 4 pages maximum and copies
of relevant academic documents with names of at least 3 professional referees;
their emails and telephone contacts to:
Officer;
Terrace P.O. Box 40131, Kampala.
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