5 Entry Level Field Intelligence Officer Job Opportunities – Tugende

  Business Administration Jobs in Uganda, Finance Jobs in Uganda, Other Jobs in Uganda, Uncategorized

Organisation: Tugende
Duty Station: Kampala,
Mukono, Iganga, Wobulenzi, Masaka (Specify preferred duty station), Uganda
Reports to: Branch
Coordinator
About US:
Tugende is a
for-profit social enterprise based in Uganda. Our mission is providing finance
and support to help the self-employed own income generating assets. Our core
product is a lease to own model for motorcycle taxi drivers (boda bodas) who
own their own motorcycles in 19 months or less with weekly payments similar to
what they otherwise pay to rent indefinitely from informal landlords. Ownership
significantly increases income, job security and road safety. Tugende currently
serves over 6,000 active customers in Uganda through 150+ employees across 7
branches, and 4,500 additional leases have already been fully repaid. With a
market for motorcycle taxis of over 800,000 drivers in East Africa alone,
Tugende is expanding rapidly in our core product. We are also building a
platform with our staff, branches, data, systems, and deep knowledge of earners
in the informal sector, which will easily enable us to expand into other asset
finance and value added services offerings in the near future.
Job Summary:   The
Field Intelligence Officer will serve as the main point of contact between
Tugende and clients who have any motorcycle security issues. The goal is to
help Tugende in maintaining excellent working conditions by keeping our assets
(motorcycles and customers) safe and problem free. The position involves
creating a secure work environment for our staff and customers is of utmost
importance to Tugende. As a Field Intelligence Supervisor, you will be
responsible for minimizing theft, vandalism and any other suspicious or
criminal behavior, working closely with relevant law enforcement authorities.
You will also be a key point of contact for customers who have security challenges,
and respect, customer dignity and professionalism are key attributes.
Key Duties and Responsibilities: 
Operations Support
·        
Ensure
all client security issues are dealt with integrity and in a timely manner.
·        
Support
the field team in coordinating Collection and Recovery operations
·        
Ensure
all field operations conducted by the Field Officers are managed effectively
& with safety & care
·        
Coordinate
all security related measures for Tugende, including making reports and follow
ups with police and other relevant authorities.
·        
Maintain
proper record keeping and timely reporting on any security and safety threats
to the company.
·        
Ensure
safe custody of all company property/assets at all times.
·        
Advise
the company on all security related matters both internally and externally as
well as participate in taking corrective/preventive actions on such matters.
·        
Supervise
the day and night time security guards.

Qualifications, Skills and Experience: 
·        
The
applicant for the Tugende Field Intelligence Officer job placement should
preferably hold a university diploma in any business-related field from a
reputable institution of learning.
·        
Relevant
training in security from recognised institution
·        
Two
years of work experience as a Security Officer in a reputable organisation..
·        
Good
customer experience and able to deal with difficult clients
·        
Strong
problem solving skills
·        
Ability
to quickly analyze information and take informed decisions
·        
Good
risk assessment skills
·        
Ability
to build strong professional network
·        
Able to
work under pressure with minimum supervision.
·        
Strong
emotional intelligence
·        
Motorcycle
riding proficiency with willingness to quickly develop into expert status
·        
Proficiency
in multiple local languages will be an added advantage
·        
Computer
literate with ability to use MS Office and Google Suite.
·        
Good
communication and Interpersonal skills.
Key Competencies:
·        
Hold
values similar to our own: Integrity;- Empathy, Teamwork, Solutions Oriented
and Always growing.
·        
Confidentiality:
Able to handle sensitive information professionally and confidentially
·        
Positive
Attitude: main a mindset of “getting things done” and finding satisfaction in
developing sustainable long-term solutions at all times.
·        
Flexible
and resilient : Willingness to travel, flexible in schedule and work hours,
seek direct feedback and see every challenge as opportunity to grow.
How to Apply:
All suitably
qualified and interested candidates are encouraged to apply online at the link
below.
Deadline: 18th July 2018
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