2 Relationship Manager Commercial Job Placements – DFCU Bank

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Organization: DFCU
Bank
Duty Station: Kampala,
Uganda
Reports to: Manager
Commercial
About US:
DFCU bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.
Job Summary:  The Relationship Manager Commercial will
execute sales plans to ensure that all products meet budget commitments. Provide
responsive, proactive, proficient and effective banking service to
business/wholesale banking customers, alert them of wealth creation
opportunities offered by the bank there by expanding share of business.
Extensive personal selling to SMEs, corporate bodies, NGOs, local governments
& institutions of higher learning and any other business that falls in that
category. Ensure good retention strategy for the existing clientele, there by
growing the wallet share.
Key Duties and Responsibilities: 
  • Provide superior relationship management by ensuring customer
    retention, loyalty, preference and devotion.
  • Sell the Bank’s products.
  • Identify & disseminate information to & from the
    market/customers and alert management on trends, risks and opportunities
    to maximize & sustain revenue.
  • Promote & maintain the highest standards of customer service in
    order to maximize the returns from the existing relationships and attract
    new business from targeted customers.
  • Monitor & enhance the business portfolio risk profile within
    agreed parameters at all times together with Risk unit; to minimize
    non-performing assets and ensure accumulation of deposits with a view of
    generating an inexpensive and stable base.
  • Constantly explore the enhancement of the Bank’s brand name so that
    the Bank holds out to the target markets as one of the best SME field in
    terms of the service, innovativeness and customer
    awareness/responsiveness.
  • Appraise opportunities for synergy and keep well documented
    reports/visits/contracts with all our relationships, the bank’s management
    & other units.
  • To procure/recruit, nature and sustain new SME relationships that
    have potential to grow & provide superior returns.
  • To perform any other duties that may be assigned from time to time
    by management.

Qualifications, Skills and Experience:
  • The applicant for the DFCU Bank Relationship Manager Commercial job
    placement must hold a University degree in business related fields.
  • Three years of experience in banking of which 2-3 should be in
    relationship management & sales.
  • Track record in sales management.
  • Ability to work under pressure.
  • An in-depth understanding of all bank products compiled with
    intensive training.
  • Computer knowledge especially spread sheet, word & power point.
  • Relevant business experience and acumen.
  • Outgoing, self-motivated, assertive and proactive.
  • A self-starter who is oriented and able to meet deadlines.
  • Excellent communication, interpersonal and negotiation skills.
  • A good team player who is able to work under minimum supervision.
  • Strong analytical power and innovative abilities.
  • Full of energy and enthusiasm.
  • Ability to energize others.
  • Effectiveness & full of passion for the organization.
How to Apply:
All candidates who
so wish to join the banking sector in the aforementioned capacity are encouraged
to send their applications with detailed CVs including present position and
copies of relevant professional/academic certificates (University Transcript, O
& A level) to: Vacanciesbank@dfcugroup.com
Deadline: 30th July 2018
NB:
dfcu Bank does not solicit/accept payment in cash/kind from prospective
candidates in exchange for shortlisting or job placement. Any candidate who
engages in this kind of transaction is aiding and abetting fraud and will be
automatically disqualified.
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