Senior Community Services Officer NGO Jobs – InterAid Uganda Limited (IAU)

Job Title:        Senior
Community Services Officer
Organization: InterAid
Uganda Limited (IAU)
Duty Station: Kampala,
Reports to: Community
Services Manager
About US:
InterAid Uganda
Limited (IAU) is a non-governmental humanitarian national organization
established in 1988, and duly registered with the NGO Board and NGO Forum. IAU
is actively involved in programs geared towards the protection and improvement
of lives of disadvantaged people living in urban and rural areas in Uganda and
in the Great Lakes Region. InterAid Uganda is focused on its thematic areas of
Rights Protection, Education, Livelihood & Food Security, Health
(HIV&AIDS; Malaria; Maternal and Reproductive Health), Water, Sanitation
& Hygiene (WASH), Environment and Disaster Management and good Management
and Governance systems.
Job Summary:
The Senior Community Services Officer will steer the planning, coordination and
implementation of all project activities in the community services sector.
Key Duties and Responsibilities: 
Strategic Direction
  • Support the programing section to coordinate, guide and facilitate
    operational planning and implementation of integrated development programs
    and projects in community section.
  • Provide strategic leadership in all community related activities.
Project Reporting
  • Responsible for project reports for all sectors under direct
    supervision on weekly, monthly, quarterly, bi-annual and annually.
  • Document the best practices implemented, success stories and case
    studies of the community level changes for dissemination and learning at
    the strategic level
  • Ensure appropriate filing and availability of documentation required
    for internal and external communication.
  • Effectively manage the relationship between IAU and the community
    structures and other stakeholder in line with community services.
Process Management
  • Work with the programs team to translate work plans into operations
    and monitor their implementation across all desks
  • Provide day to day administration, coordination, supervision and
    guidance for project implementation, ensuring that it is executed
    according to the approved work plans to the teams under supervision.
  • Support the programs team to work with respective teams to ensure
    that activities are curried out as planned.
  • Support and guide staff under supervision in development of work
    plans in line with planned activities.
  • Conduct frequent field visits and monitoring of the program
    implementation and provide timely feedback and support to project teams to
    ensure successful delivery of the project targets and results.
  • Responsible for coordinating all community visits.
  • Responsible for community engagement and participation in all
    program activities implemented.
  • Works hand in hand with community structures in order to ensure that
    all targeted beneficiaries and stakeholders are on board.
  • Review the quality of the work completed with the desk heads on a
    regular basis to ensure that it meets the project standards and funder
    requirements and report to the programs team.
  • Lead in identification and documenting of community needs and
    fundable ideas.
  • Provide support in development of proposals for resource
    mobilization as and when required.
  • Responsible for managing all distributions to PoC as and when they
  • Provide technical support and guidance to the teams under direct
  • Ensures that all program data and information is kept including
    statistics from all sectors for purposes of reporting and reference.
Participates in
annual planning and budgeting for all programme activities in line with
planning and budgeting guidelines and timelines
People Management
  • Ensure effective leadership and supervision of teams and individual
    staff under supervision
  • Manage, supervise and build the capacity of programme staff in quality
    programme development, management and implementation
  • Conduct training needs analysis for individuals and teams for
    capacity development and performance
  • Capacity building of staff (trainings and coaching sessions of teams
    and individual staff in organization programming, performance management
    and implementation.
  • Provide support to team and individual staff performance management.
  • Provide guidance to program staff in planning and monitoring
    detailed implementation plans.
Risk Management: Monitor and address or report any risks to
Compliance: Ensure adherence to internal policies and
procedures in all transactions.

Qualifications, Skills and Experience:
  • The ideal candidate for the InterAid Uganda Limited (IAU) Senior
    Community Services Officer job opportunity should preferably hold
    a Bachelor’s Degree in Social Sciences, Social Work and Social
    Administration, Psychology, Community Psychology, Counselling &
    Guidance, Development Studies or any equivalent.
  • Possession of post graduate qualifications in project planning and
    management is required
  • At least five years of relevant work experience in humanitarian work
  • Good interviewing skills
  • Good listening skills
  • Strong initiative and self-motivated, with a strong commitment to
    teamwork and humanitarian principle
  • Good communication skills, oral written and presentation.
  • Excellent computer skills e.g. 
    in Ms Word, excel and power point
  • Experience with managing teams
  • People centred.
  • Good report writing skills
  • Ability to work under a multi-cultural environment.
How to Apply:
All suitably
qualified and interested candidates should send their cover letters, updated
CVs and photo copies of their professional qualifications including three
referees via E-mail to both [email protected] and [email protected]
addressed to:
The Executive
InterAid Uganda,
Plot 1102 Block 8,
Kabala Anjagala Road,
P.O. Box 737
Kampala, Uganda.
Deadline: 25th June 2018 by 5:00 PM
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