SAP Finance & Controlling (FI/CO) Support Analyst IT Job Opportunities – Umeme

Organization: Umeme
Duty Station: Kampala,
Reports to: Software
Services Manager
About US:
Umeme is a public
company cross listed on both the Uganda Securities Exchange and the Nairobi
Securities Exchange with over 6,483 shareholders, including high value
international institutional investors. Umeme operates under a concession with a
structural monopoly in the distribution of electricity across Uganda,
distributing 99% of electricity in Uganda through a single buyer model.
Job Summary:
The SAP Finance & Controlling (FI/CO) Support Analyst will provide
maintenance & support services to business process owners on the SAP
Finance & Controlling module.  The
incumbent will continually review and improve business processes through the
implementation of system enhancements to the SAP FI/CO environment.   The job fulfils an integral role in the
implementations of new functionality and applications. The incumbent must
ensure that SAP FI/CO environment is maintained and supported in accordance
with SAP best practices and that any enhancements are fit-for-purpose.
Key Duties and Responsibilities: 
  • Develop, design and deliver the processes required to support the
    Finance function.
  • Ensure that appropriate service levels and quality standards are
  • Ensure compliance to IT governance standards and procedures.
  • Analyze and apply required configuration changes or development to
    fulfil change requests.
  • Develop and review business cases, functional specifications, blue
    prints, and all other associated documentation.
  • Establish and maintain regular meetings with different User Group
    representatives (management) to proactively encourage process and system
    improvements in line with the strategic objectives of the Umeme.
  • Facilitate workshop sessions to determine requirements and possible
    changes to business processes.
  • Keenly review and update business requirements documents and
    technical specifications documents on periodic basis.
  • Maintain process designs (in Visio or any required modelling tool),
    technical specifications, Training manuals and Test packs to ensure all
    changes are reflected in all relevant documentation.
  • Ensure accurate maintenance of all technical documentation.
  • Store all application and related documentation in a centralized
    repository for future knowledge transfer purposes.
  • Receive a call logged via Help Desk for 2nd line support.
  • Prioritize response in terms of the levels of severity.
  • Attend to the user via phone or alternatively in person if required
    to resolve the problem.
  • Close the call if the problem is solved and update the call logging
    applications accordingly.
  • Escalate any unsolved problems to line manager.

Qualifications, Skills and Experience: 
  • The ideal candidate for the Umeme SAP Finance & Controlling
    (FI/CO) Support Analyst job vacancy must hold a Bachelor’s degree
  • SAP Certification in FI/CO
  • Business/System Analysis Certification
  • At least five years’ experience of working as a SAP Support Analyst
    specializing in SAP FI/CO
  • Extensive experience in working within business solution teams
    performing IT application development and maintenance functions (planning,
    design, development, testing and implementation).
  • Practical experience implementing new and supporting business
    specific IT solutions
  • Strong analytical skills
  • High level of technical competency
  • Good communication and interpersonal skills and ability to work with
  • Negotiation Skills
  • Ability to effectively facilitate workshops with business
    users/application vendors/etc. in order to jointly design a process or
    application solution.
  • Time Management 
  • Honesty and Integrity
  • Attention to detail
  • Persistence, and the ability to follow through and bring tasks to
How to Apply:
All suitably
qualified and interested candidates should first fill out their application
forms online, Click
and thereafter send their updated CVs
Deadline: 22nd June 2018 by 5:00 PM
For more of the
latest jobs, please visit http://www.theugandanjobline.comor
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