Job Title: IT
Assistant
Assistant
Organisation: VSO
Duty Station:
Kampala, Uganda
Kampala, Uganda
Reports to:
Operations Coordinator
Operations Coordinator
Salary: UGX
25,021,830 per annum
25,021,830 per annum
About US:
VSO is the world’s
leading development organisation that works through volunteers to fight
poverty. We are unique in the way we bring people together to share their
skills and experience, generate insights and ideas and, most of all, take
action against poverty and exclusion. It’s a highly effective approach that
works, and today is helping millions of people in some of the world’s poorest
communities lift themselves out of poverty.
leading development organisation that works through volunteers to fight
poverty. We are unique in the way we bring people together to share their
skills and experience, generate insights and ideas and, most of all, take
action against poverty and exclusion. It’s a highly effective approach that
works, and today is helping millions of people in some of the world’s poorest
communities lift themselves out of poverty.
Job Summary: The IT Assistant will ensure that effective IT
systems are in place and meet the VSO country office needs
systems are in place and meet the VSO country office needs
Key Duties and Responsibilities:
Effective IT
Systems in country:
Systems in country:
- Perform routine IT tasks to maintain the operation and security of
the country office’s IT systems, including daily backups and anti-virus
checks. - Ensure the systems are maintained in a cost effective manner
- Maintain IT records and conduct IT audits twice per year
- Work closely with the Operations Coordinator to procure high
quality, best value for money equipment and services - Generate innovative solutions to meet the country office current and
future needs. - Operate as one of the Country Office Net Administrators and be the
first point of call for IT issues - Build effective relationships with VSO and relevant external
contacts, ensuring good service and timely resolution of IT issues.
Volunteer
Support:
Support:
- Upon arrival, support volunteers to have a working telephone and
they understand how to access the internet. During ICO, support the delivery of IT
briefing. - Ensure communication methods with volunteers are effective, up to
date and functional (e.g. platform, facebook etc.) and recommend
innovative, cost effective solutions to maintain contact with
volunteers.
Data
Management:
Management:
- Maintain country office’s electronic filing system
- Maintain VSO Uganda’s data systems including timely accurate data
input - Use relevant systems to complete surveys, volunteer allowance review
and in country orientation feedback forms, creating meaningful management
reports - Produce regular management reports and ad-hoc reports to meet the
country office reporting needs. - Ensure data protection is adhered to and all staff and volunteers
are up to date with the new systems and processes.
Staff Support:
- Provide ongoing IT training and coaching to new and existing team
members so they are able to work effectively, efficiently and
compliantly. Provide training on
new systems and/or databases as required - Resolve staff IT issues in a timely manner.
Other – Fulfill other appropriate level
accountabilities as defined by the HR & Operations Manager from time to
time.
accountabilities as defined by the HR & Operations Manager from time to
time.
Qualifications, Skills and Experience:
- Previous experience working with international Non-Government
Organisations is desirable - Experience of working with volunteers is also an added advantage
- IT Skills – Highly experienced in Microsoft packages and general
office systems, including servers. - Network Administration – Ability to support maintenance and repair
of computer hardware. Ability to
solve server and network issues. - Data management – excellent data input, data management and
reporting skills. - Flexibility to adapt to new situations, with a positive attitude to
working in an international organisation. Able to travel
occasionally. - Communication skills – fluent in English and Khmer
- Team working and Commitment to VSO values
- Clean driving license.
How to Apply:
All candidates are
strongly encouraged to send their applications online at the link below.
strongly encouraged to send their applications online at the link below.
Deadline: 19th June 2018
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
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latest jobs, please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline