Job Title: Manager, Sales
Organisation: Tropical Bank Limited
Duty Station: Kampala, Uganda
Reports to: Head of Retail
About US:
Tropical Bank Limited was established in 1973 under the name
Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank
Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and
the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital. The Bank provides
professional and personalized commercial banking services to various sectors of
the economy including financial support to Parastatals, Corporates, Small and
Medium Enterprises, Individuals, and Non-Governmental Organisations.
Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank
Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and
the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital. The Bank provides
professional and personalized commercial banking services to various sectors of
the economy including financial support to Parastatals, Corporates, Small and
Medium Enterprises, Individuals, and Non-Governmental Organisations.
Job Summary: The Manager, Sales will strategically plan,
coordinate, monitor and grow sales of all the Retail banking products and
channels i.e. number of accounts, liabilities, assets and product utilization
through customer acquisition and cross-sell in line with the Consumer banking
strategy.
coordinate, monitor and grow sales of all the Retail banking products and
channels i.e. number of accounts, liabilities, assets and product utilization
through customer acquisition and cross-sell in line with the Consumer banking
strategy.
Key Duties and Responsibilities:
- Spearhead the development
of the Retail budget and drive the growth in products to achieve quality
portfolios and revenues in accordance with established targets. - Plan and support the
branch managers and sales teams in development of specific sales models
within the overall strategic framework. - Design and implement
customer acquisition and retention strategies by maintaining budgeted
levels through a mix of portfolio pricing and new business yield aligned
to our customer needs. - Build effective
relationships with corporate organizations/employers and provide direct
support to sales teams in managing these relationships to increase and
maintain our retail customer base in line with the set targets. - Train, mentor and motivate
the sales team (both direct and indirect reports) towards the achievement
of agreed targets, retaining quality portfolios and relationship
management in line with the business goals. - Drive, manage and track
the performance of the retail banking team both qualitatively and
quantitatively towards achieving the set business goals and targets. - Benchmark the bank’s
products and services offering from time to time against competitor activities
and take appropriate action. - Execute marketing programs
for existing customers to protect/ increase market share through top-ups
and anti-attrition programs. - Cross sell and deep sell
all the bank’s services and products to the target market to grow the
retail banking portfolios in accordance with established targets. - Monitor trends in the
development of products within the market and ensure timely delivery in
line with the Product Development Committee guidelines - Develop opportunities to
increase commission based income and create awareness to continuously
increase usage of our branches and electronic delivery channels. - Identifying customer needs
and define business requirements for electronic banking (i.e. ATMs,
MoneyGram, Internet banking, Phone banking, Point of Sales, Visa/
MasterCard) as per the bank’s
delivery channel strategy. - Focus and drive
utilisation of our products to the non-resident (Diaspora) community with
the aim of growing the portfolio
Qualifications, Skills and Experience:
- The applicant for the
Tropical Bank Limited Manager, Sales job placement must hold a bachelor’s
degree in a business related field such as Business Administration,
Commerce, Accounting, Finance, Economics and Statistics - Master’s degree or Post
graduate diploma in Business Administration or in any of the above fields
or a professional qualification such as ACCA is a strong added advantage - Five years of experience
in banking - An established and
demonstrable track record in the field of Banking, customer acquisition and
retention, as well as proven skills in all risk aspects of consumer
banking - A good understanding of
Electronic banking products - Comprehensive knowledge of
bank operations - Industry best practices
and current developments - Economic sectors and
trends - Credit management
practices and underwriting skills - Collateral documentation
perfection Skills - Experience in products
development - Relationship Management
- Communication skills
- Organisation skills
- Professionalism
- Analytical skills
- Leadership skills
- Creative and innovative
thinking
How to Apply:
If your qualifications and experience match those described
above please send a detailed application together with your CV, copies of your
academic certificates and transcripts and a cover letter of not more than
2 pages explaining why you consider yourself to be the best suited candidate.
above please send a detailed application together with your CV, copies of your
academic certificates and transcripts and a cover letter of not more than
2 pages explaining why you consider yourself to be the best suited candidate.
Send to:
Head of Human Resource,
Tropical Bank Limited,
Plot 54 Lugogo Bypass (Rotary Avenue)
P.O. Box 9485, Kampala
Deadline: 9th July 2018 by 5:00pm
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