Manager: Mobile Money & Service Platforms Telecom Company Jobs – MTN-Uganda

Title:            Manager: Mobile Money &
Service Platforms
Organisation: MTN-Uganda
Duty Station: Kampala,
About US:
MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary:  The Manager: Mobile Money & Service
Platforms will create; maintain and drive a continuous improvement plan and to
ensure that all legal; contractual and regulatory obligations are satisfied. The
incumbent will lead support for Mobile Financial Service platforms to ensure
the availability of a portfolio of applications and ensure that assigned MFS
service incidents are resolved within predetermined resolution timelines
Key Duties and Responsibilities: 
  • Oversee the Mobile Money support team to provide application support
    and incident resolution for a portfolio of applications.
  • Evaluate; instil; configure and deploy new applications; systems
    software; products and / or enhancements to existing applications
    throughout the enterprise
  • Ensure that MFS applications meet business requirements and systems
    goals; fulfil end user requirements and identify and resolve system issues
  • Work closely with analysts; designers and system owners in the
    testing of new software     programs
    and applications
  • Analyze documentation and technical specifications of any new
    applications under     deployment or
    consideration to determine its intended functionality
  • Ensure that any new software integration into company systems meet
    functional requirements;     system
    compliance and interface specifications
  • Design; develop and install application enhancements and upgrades
  • Negotiate contracts with software and service providers
  • Work closely with the company’s software suppliers for prompt
    rectification of any problems or emergencies.
  • Manage and provide direction for the MFS team, both Vendors &
    staff in support of the     business
  • Coordinate feasibility studies for software and system products
    under consideration for purchase and give advice on findings
  • Contribute to pre-testing phase of development by evaluating
    proposals in order to identify potential problem areas and make
    appropriate recommendations
  • Liaise with network administrators and software engineers to assist
    with quality assurance; program logic and data processing

Skills and Experience:
  • The ideal candidate for the MTN
    Uganda Manager: Mobile Money & Service Platforms  job should hold a Bachelor’s degree in
     IT / Software Engineering
  • Project management methodology such as PM Bok or Prince II
  • Five years of related IT experience – preferably in managing IT
    teams, which a technical knowledge of software services; project
    management experience and a sound understanding of ITIL standards and best
    practice within Financial Services operational environments
Trainings &
  • Business risk management
  • Business value chain
  • Communication planning
  • Corporate governance
  • ITIL standards
  • Project management
  • Telecommunications business management
  • Mobile Financial Services
  • AML & CFT
  • Business Intelligence
  • Financial acumen
  • Legislation
  • Problem solving
  • Project budgeting
  • Ability to work under pressure
  • Advanced communication; interpersonal and   reporting skills
  • Analytical skills
  • Data analysis skills
  • Information management
  • Legislation; policies; procedures and   standards
  • Negotiation skills
  • Project management
  • Risk assessment
  • Risk management

 Please note that
presentation of false academic documents and certification will lead to
criminal prosecution.
How to Apply:
All suitably
qualified and interested candidates should send their Job Applications with
detailed CVs, certified copies of academic certificates (originals are to be
presented at the interview) and names and addresses of three referees addressed
to with
the Job Title as the subject line.
Deadline: 6th June 2018
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