Insurance Careers – Principal Officer, Bancassurance – Tropical Bank Limited

Organisation: Tropical
Bank Limited
Duty Station: 
Kampala, Uganda
Reports to: Head
of Retail
About US:
Tropical Bank
Limited was established in 1973 under the name Libyan Arab Uganda Bank for
Foreign Trade and Development. Tropical Bank Limited is jointly owned by the
Governments of the Republic of Uganda 0.03% and the Libyan Foreign Bank (LFB)
99.97% of Paid-up Capital. The Bank provides professional and personalized
commercial banking services to various sectors of the economy including
financial support to Parastatals, Corporates, Small and Medium Enterprises,
Individuals, and Non-Governmental Organisations.
Job Summary: The
Principal Officer, Bancassurance will mainly plan and lead the execution of all
aspects of the Bancassurance Business; business growth, revenue assurance,
management of stakeholders’ relationships (insurers, underwriters and others)
in line with the business goals and objectives.
Key Duties and Responsibilities: 
Bancassurance Business:
  • Focal person to ensure compliance to internal policies and procedures
    in all Bancassurance services,
  • To constantly guarantee that Bancassurance services operate in
    fulfillment of the legal, statutory and regulatory requirements
    (Bancassurance Regulation 2017 and any amendments) according to Insurance
    Regulatory Authority, Bank of Uganda and other relevant bodies,
  • Prepare and avail for inspection and supervision purposes by the
    Regulators all required records for purposes of inspection and respond to
    emerging issues,
  • Lead the development of a Strategy for Bancassurance, advise
    Management on execution and monitoring of implementation progress,
  • To supervise the daily Bancassurance Operations which entails cross
    – selling of products; posting of risk details, claims administration and
  • Supervise the Specified persons and Sales Officers.
relationships and partnerships
  • Develop and institutionalize criteria and processes; Due Diligence
    Tools, Key Fact Documents and other operational instruments for initiating
    and engaging Policy Holders,
  • To create new client relationships and partnerships whilst ensuring
    retention of existing business relationships through high standards of
    customer service,
  • Draft agreements and escalate for respective layers of approvals,
  • Ensure customer inquiries are resolved promptly as per laid down
    policies and procedures,
  • Manage correspondences with insurance companies, Uganda Insurance
    Association and other relevant stakeholders,
  • Represent the Bank at conferences, business meetings and industry
persistent business growth;
  • Drive sustainable growth of the assigned portfolio in order to
    achieve the set standards and targets,
  • Monitor to ensure the maintenance of accurate records and reports on
    Bancassurance transactions,
  • Champion the delivery of good customer service to ensure customer
    retention and royalty,
  • Organize Bancassurance sales activation programs.
  • Manage and monitor financial and revenue performance 
  • Track the collection of premiums on all insurance business
  • Champion trainings on ‘Management of Bancassurance Products’ as well
    as oversee the “Sensitization of Customers’ on Bancassurance products.
  • Prepare and submit to the Insurance          Regulatory
    Authority and the Bank‘s management, the periodical (such as the monthly
    and annual reports on the performance of the Bancassurance Business)
  • Render all necessary assistance to the Policyholders or Claimants or
    Beneficiaries in complying with the requirements for settlement of claims
    by the Insurer,
  • Follow up and respond to any client            complaints
    and enquiries or claims lodged.

Qualifications, Skills and Experience:
  • The applicant for the Tropical Bank Limited Principal Officer,
    Bancassurance job placement must hold a bachelor’s degree in a business or
    related field from one of the Public Universities or Uganda Martyrs University,
    Mountains of the Moon, Uganda Christian University and Islamic University
    of Uganda.
  • A diploma in Insurance from the Chartered Insurance Institute of the
    United Kingdom or a similar Institute.
  • Holder of Professional indemnity and Fidelity insurance policies
    (added advantage)
  • Four years of experience in Insurance.
  • Ability to identify business opportunities from market intelligence
  • Knowledge of underwriting, claims, finance or regulation
  • Experience in training and sales (added advantage)
  • Leadership skills
  • Communication skills
  • Planning and organizational skills
  • Negotiation skills
  • Networking skills and relationship management
  • Attention to detail
  • Problem solving skills
  • Creative and innovative thinking
How to Apply:
If your
qualifications and experience match those described above please send a
detailed application together with your CV, copies of your academic
certificates and transcripts and a cover  letter of not more than 2 pages
explaining why you consider yourself to be the best suited candidate.
Send to:
Head of Human
Tropical Bank
Plot 54 Lugogo
Bypass (Rotary Avenue)
P.O. Box 9485,
Deadline: 9th July 2018 by 5:00pm
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