ICT Assistant NGO Job Opportunities – Norwegian Refugee Council (NRC)

Job Title:   ICT Assistant
Organisation: Norwegian
Refugee Council (NRC)
Duty Station: 
Kampala, Uganda
About Us:
The Norwegian
Refugee Council (NRC) is a non-governmental, humanitarian organization with 60
years of experience in helping to create a safer and more dignified life for
refugees and internally displaced people. NRC advocates for the rights of
displaced populations and offers assistance within the shelter, education,
emergency food security, legal assistance, and water, sanitation and hygiene
Job Summary:  The ICT Assistant is responsible for providing
technical ICT support to the office. NRC may be required to verify the identity
of its partners/employees and to check that its partners/employees have not
been involved in illegal activities. NRC reserves the right to use electronic
screening tools for this purpose.
Key Duties and Responsibilities: 
Generic responsibilities
  • Provide technical advisory services in
    relation to new or appropriate office technology options that are relevant
    to NRC offices in respect to ICT
  • Plan for technology upgrades, expansion
    and replacements by overseeing their systematic needs assessment,
    specification and budgeting.
  • Ensure that computer network and other
    office technology access privileges, applications and data storage
    requirement and regular backups and configured and maintained.
  • Provide ICT technical support to NRC
    field offices to ensure respective office technology optimum performance.
  • Schedule regular computer and other
    technology related services maintenance and license renewals.
  • Update a harmonized data and other
    office technology disaster recovery plans and implement where appropriate.
  • Define, deploy and maintain system
    security for shared services.
  • Ensure installation and maintenance of
    protection services (Antivirus, firewalls) for the entire office setup.
  • Monitor LAN and subsequent WAN bandwidth
    usage and advice management on LAN/WAN improvement.
  • Create and maintain ICT configuration
    database for both hardware and software and ensure the file copy is
    regularly updated.
  • Organize for regular quarterly
    preventive service and maintenance schedules for ICT Hardware and ensure
    all service and maintenance reports are properly filed and shared with
  • Conduct technical evaluation
  • Technical Support on IT related issues
    such as Hardware, software, LAN/WLAN
  • Handle and follow ISP related issue with
    the service provider
  • Implement the IT policy
  • Ensure system security

Qualifications, Skills and Experience:
  • The applicant for the Norwegian Refugee
    Council (NRC) ICT Assistant job opportunity should hold a Bachelor’s
    degree in Computer Science/Information Technology or related field.
  • Three years of work experience
  • Hands-on experience and knowledge in
    Hardware, LAN/WLAN,
  • Prior ICT experience in a setup with
    environmental and geographical constraints.
  • Experience from working as an ICT Officer
    in a humanitarian/recovery context
  • Certification on Microsoft Server/Cisco
    product is a plus
  • Good communication skills.
  • Good grasp of intra net systems.
Personal Qualities
  • Planning and delivering results
  • Working with people
  • Analyzing
  • Handling insecure environments
How to Apply:
All interested and
qualified Ugandan candidates who wish to join one of the world’s leading relief
organisations, Norwegian Refugee Council (NRC) should apply by visiting the web
link below.
Deadline: 15th June 2018
For more of the
latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

Leave a Reply

Your email address will not be published. Required fields are marked *