Fresher Cashier Jobs – Collections & Recoveries Officers – Barclays Bank UK

Organisation: Barclays
Bank UK
Duty Station: Kampala,
Uganda
Reports to: Team
Leader, Collections and Recoveries
About Barclays UK:
Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary:  The Collections & Recoveries Officer will
be responsible for the management of all out of order accounts within the
Retail portfolio, with the objective of putting in place strategies with the
customer to bring their indebtedness back to order  or recovering from defaulting  debtors. The incumbent will ensure that all
activities and duties are carried out in full compliance with regulatory
requirements, Barclays Operational Risk Framework and internal Barclays
Policies and Standards.
Key Duties and Responsibilities: 
Risk Management and
Control: 40%
  • Monitor and control the out of order retail accounts and take
    appropriate action to normalise the position, within pre-determined policy
    rules and laid down strategies. The overall objective of the role is to
    ensure recovery action is taken at the earliest opportunity to  avert loss through default
  • Undertake the review of all monthly advances control reports,
    assessing the information therein and making recommendations regarding the
    strategy to be employed in ensuring that such out of order accounts are
    returned to order within the shortest possible time. This is likely to
    involve agreeing short term lending agreements.
  • The Barclays Collections & Recoveries Officer will contact
    customers whose accounts are out of order. This may take the form of
    written correspondence or normally this would be by direct telephone
    contact.
  • Receive and authorize FOS authorization requests (agree short term
    borrowing requests)
  • Own & maintain a diary system for:
  • Quarterly account reviews
  • Provision of financial information
  • Perfection of security
  • Fulfillment of conditions of offer
  • EWL reviews
  • Review and recommend classification , writing off , or  outsourcing of a debt
  • Send out notices and demand letters
  • Adhere to service level agreements
  • General filing
Business
Management: 30%
  • Keenly monitor and manage workflow within the Retail Credit
    Collections, Monitoring & Control and Recoveries Team.
  • Compilation of various returns, as required, through the
    assimilation of information available within the Retail Credit  team
  • Responsible for devising collections and recoveries  strategies for implementation within the
    Collections, Monitoring & Control and Recoveries  team
  • The Collections & Recoveries Officer will act as a liaison with
    3rd parties (i.e. debt collection agencies) regarding policies and
    strategies for the recovery of out of order accounts.
  • Input into new/amended lending policies or products within the
    business
  • First point of contact for customer complaints.
Stakeholder Management:
30%
  • Monitor and manage workflow within the Collections, Monitoring &
    Control and Recoveries Team.
  • Responsible for devising collections and recoveries  strategies for implementation within the
    Collections and Recoveries  team
  • Liaison with 3rd parties (i.e. debt collection agencies) regarding
    policies and strategies for the recovery of out of order accounts.
  • The Collections & Recoveries Officer is the first point of
    contact for customer complaints.
Qualifications, Skills and Experience:
  • The ideal candidate for the Barclays Bank Collections &
    Recoveries Officer job placement should have two years of experience as a
    Cashier
  • Financial Management Control and Analysis.
  • Proven track record in dealing with physical cash
  • Market Knowledge and innovation
  • Detailed knowledge of the banks processes and rigour requirements
    related to cash
  • Strategy and Business Planning
  • Cash handling knowledge.
  • Systems knowledge
  • Cash management and Banks knowledge
How to Apply:
If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
For more of the
latest jobs, please visit http://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline

Leave a Reply

Your email address will not be published. Required fields are marked *