Director of Information & Communication Technology Support (DICTS) Employment Opportunity – Makerere University (MUK)

Organization: Makerere
University (MUK)
Duty Station: Kampala,
Reports to: Vice-Chancellor
About MUK:
Makerere University
is the oldest and premier University in Uganda which strives to becoming the
leading institution for academic excellence and innovations in Africa.
Job Summary: The Directorate of Information & Communication Technology Support
(DICTS) is a very specialized unit rendering support to all matters relating to
Information and Communication Technology (ICT) within Makerere University. The
core staff of the unit are ICT professionals and the University is looking for
a suitably qualified professional to Head the Directorate.
Key Duties and Responsibilities:
  • Provide headship to DICTS ensuring high
    levels of staff motivation and productivity.
  • Define, manage, monitor and evaluate
    university wide ICT policies and enforce adherence by users.
  • Ensure general efficiency and
    effectiveness of ICT services in the University by facilitating continued
    development and improvement.
  • Tasked with planning and budgeting for
    ICT services in the University to ensure continuity.
  • Strategic planning to achieve the policy
    objectives of the University’s ICT policy.
  • Promote development of web based systems
    with emphasis to affordable services.
  • Ensure proper management of University
    systems (business applications, hardware, databases, storage and backups).
  • Ensure continuous availability,
    reliability and performance of University information systems, data center
    facilities and other technology systems.
  • Provide overall technical guidance to
    University management in ICT.
  • Ensure reliability of network systems of
    the University as well as their effective usage.
  • Continuously review University ICT
    business requirements to suit changes in the University.
  • Working with relevant partner(s) to
    design, build and maintain fully available and resilient IT systems.
  • The jobholder will minimize potential
    risk to the attainment of business objectives by pro-actively planning and
    providing adequate infrastructure capacity and information systems
  • Manage the Partner(s) & ensure
    service delivery to agreed quality and Service Level Agreements.
  • Define HR requirements for technical
    staff as well as managing day-to-day activities so as to ensure smooth
    execution of their duties.
  • Perform any other ICT related duties as
    may be assigned from time to time by the Vice-Chancellor.

Qualifications, Skills and Experience: 
  • The ideal candidate must hold a Master’s
    Degree in an ICT related field. A Ph.D. Degree in an ICT related field is
    an added advantage.
  • At least ten (10) years working
    experience five (5) of which should be at managerial level in a reputable
  • Excellent leadership abilities.
  • Team building and management abilities.
  • Organisational, coordination,
    interpersonal and communication skills.
  • Project Planning and Management skills.
  • Knowledge of the University’s management
    systems including information systems.
  • Broad knowledge and understanding of
    systems and network security in a large organization.
  • Extensive knowledge of computer systems
    and software.
  • Evidence of understanding current trends
    in ICT s in terms of software, platforms and developing-world special
  • Age: Below 55 years of age.
NB: Women
and persons with disabilities are particularly encouraged to apply. This is a
re-advertisement. Those who had applied for this position previously need not
apply again.
How to Apply:
All qualified
candidates should send apply online at the link below. Applicants for this
position should ensure that their referees have submitted reference letters on
Deadline: 18th June 2018
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latest jobs, please visit http://www.theugandanjobline.com or
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