2 UN Operations Assistant Job Opportunities – International Organization for Migration (IOM)

Organization: International
Organization for Migration (IOM)
Duty Station: Kampala,
Reports to: Operations
About US:
Established in 1951,
International Organization for Migration (IOM) is the leading
inter-governmental organization in the field of migration and works closely
with governmental, intergovernmental and non-governmental partners. IOM is
dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.
Job Summary: The
Operations Assistant is responsible for performing resettlement operations in
compliance with IOM established procedures to ensure orderly and timely
movements of refugees and migrants:
Key Duties and Responsibilities: 
  • Receive refugees and migrants during reception hours, perform
    booking interviews as necessary.
  • Make airline bookings for migrants in accordance with the
  • Verify migrant/documents identity as necessary.
  • Receive and register travel documents, make entries into IOM data
    base/Mimosa, as required per SOPs.
  • Create proflights in MiMOSA and proflight files as assigned by
    Senior Operations Assistant.
  • Track travel documents expiration deadlines and make airline
    bookings/check schedules in AMADEUS as required.
  • Communicate with the airlines on proflight related issues, name
    lists, booking details, domestic bookings, additions, deletions, refunds,
  • Communicate with relevant IOM offices and other counterparts (RSC,
    UNHCR, embassies, Office of the Prime Minister, Immigration) about
    departure schedules, ground transportation of migrants between processing
    sites for the purpose of resettlement.
  • Follow up with IOM departments, and other IOM officers regarding
    costs of movements.
  • Follow up for timely assignment of medical and operational escorts
    to proflight, make escort bookings and communicate the details to those
    concerned in accordance with the program requirements.
  • Ensure timely proflight updates in MiMOSA, and SIMA.
  • Create entries in I-GATOR and follow up ticket refunds in IGATOR and
    with airlines as necessary and according to IOM SOPs.
  • Generate and timely distribute Advance Booking Notifications,
    Transit Visa Waiver Requests, Additions, Deletions, Departure Notification
    to the proflight according to IOM SOPs.
  • Ensure timely preparation and signature of loan documents as
  • Keep updated proflight file, ensuring that all necessary documents
    are requested and included in the file including exit permits,
    correspondence with airlines, receiving missions and other related
  • Ensure timely preparation of IOM travel bags for Airport Operations
  • Ensure timely closure of files.
  • Perform other duties as maybe assigned

Qualifications, Skills and Experience:
  • The International Organization for Migration (IOM) Operations
    Assistant job opportunity should hold a High School Degree/ Certificate
    with five years of relevant experience or Bachelor’s degree with three
    years of relevant experience in social sciences or related field
  • IATA Standard diploma from a well-established institution is a
  • Five years of experience in an airline or busy travel agency
    carrying out similar tasks.
  • Strong practical computer skills, including Excel spreadsheet and
    Access database and experience of work with on-line applications.
  • Proficiency in AMADEUS or other airlines Computer Reservations
  • Accuracy in handling and reporting data.
  • Required IOM functional competencies: effective communicator,
    successful negotiator, creative and analytical thinker, active learner,
    team player, and cross cultural facilitator.
  • Ability to read, understand and apply written instructions and
    guidelines; interpret instructions and resolve work related problems;
    detect input/output errors; perform basic arithmetical calculations.
  • Mature individual and able to work on overtime, when requested and
  • Previous working experience with NGOs or international
    organizations, is an added advantage
  • Thorough knowledge of English and Swahili, Kinyabwisha and  Kinyarwanda is an added advantage
How to Apply:
All suitably
qualified and interested candidates should send their updated resumes with
three references electronically to hruganda@iom.int. The subject of your
email should be the Reference Number and Position Title i.e. “SVN: 01/06/018
Operations Assistant.” Please ensure that send your attachments as ONE DOCUMENT
in PDF. The title of your attachment should be your full name.
NB: Since
the system is automated, if you do not follow the above mentioned instruction
your application may be missed by the system.
Deadline: 24th June 2018 by 12:00pm
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