Job Title: Branch Manager
Organization: UGAFODE
Microfinance Limited (MDI)
Microfinance Limited (MDI)
Duty Station: Kampala, Uganda
Reports to: Regional
Manager
Manager
About UGAFODE:
UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.
Job Summary: The
Branch Manager will be responsible for all business activities and initiatives
that will further the achievement of the institution’s business objectives at
the assigned branch. He/she will also be responsible for all branch
operations and supervision of all branch staff.
Branch Manager will be responsible for all business activities and initiatives
that will further the achievement of the institution’s business objectives at
the assigned branch. He/she will also be responsible for all branch
operations and supervision of all branch staff.
Key Duties and Responsibilities:
·
Build
new and maintain existing business relationships at the assigned branch;
Build
new and maintain existing business relationships at the assigned branch;
·
Drive
the growth of business at the assigned branch through the recruitment of new
customers and mobilization of loans customers; deposits (savings) customers,
Money transfer services customers and Mobile banking customers;
Drive
the growth of business at the assigned branch through the recruitment of new
customers and mobilization of loans customers; deposits (savings) customers,
Money transfer services customers and Mobile banking customers;
·
Champion
customer service at the branch level;
Champion
customer service at the branch level;
·
Ensure
adherence to the institution’s Policies, Procedures and/or internal controls
and statutory regulations
Ensure
adherence to the institution’s Policies, Procedures and/or internal controls
and statutory regulations
·
Provide
leadership to and develop staff at the assigned branch, as well as manage the
staff issues in line with the institution’s Human resources policies &
procedures
Provide
leadership to and develop staff at the assigned branch, as well as manage the
staff issues in line with the institution’s Human resources policies &
procedures
·
Continuously
undertake local market research to assess competition, customer trends and any
emerging developments;
Continuously
undertake local market research to assess competition, customer trends and any
emerging developments;
·
Actively
promote the institution’s corporate image at the branch level and coordinating
all Public Relations (PR) requirements for the branch
Actively
promote the institution’s corporate image at the branch level and coordinating
all Public Relations (PR) requirements for the branch
·
Prepare
annual and periodic work plans and budgets for the assigned branch
Prepare
annual and periodic work plans and budgets for the assigned branch
·
Periodically
evaluate the performance of the Branch against work plans and budget targets,
managing performance through regular staff appraisals and taking corrective
action and recommending them for training where necessary.
Periodically
evaluate the performance of the Branch against work plans and budget targets,
managing performance through regular staff appraisals and taking corrective
action and recommending them for training where necessary.
·
Timely
compiling and submitting all necessary reports and returns to Head Office.
Timely
compiling and submitting all necessary reports and returns to Head Office.
·
Supervise
the administration of loans and monitor closely all loan repayments to ensure
early problem recognition and response.
Supervise
the administration of loans and monitor closely all loan repayments to ensure
early problem recognition and response.
·
Maintain
proper security over the assigned branch office, all documents, furniture,
fittings and equipment.
Maintain
proper security over the assigned branch office, all documents, furniture,
fittings and equipment.
Qualifications, Skills and Experience:
·
The
ideal candidates for the UGAFODE Branch Managers must hold Bachelor’s degrees
in business-related fields from recognized universities.
The
ideal candidates for the UGAFODE Branch Managers must hold Bachelor’s degrees
in business-related fields from recognized universities.
·
At least
five years’ relevant working experience in a financial institution, of which 2
must have been in branch management (Credit or Operations)
At least
five years’ relevant working experience in a financial institution, of which 2
must have been in branch management (Credit or Operations)
·
Excellent
communications and negotiation skills;
Excellent
communications and negotiation skills;
·
Professional
credibility and high integrity
Professional
credibility and high integrity
·
Strong
leadership skills
Strong
leadership skills
·
Excellent
interpersonal skills;
Excellent
interpersonal skills;
·
Self-drive;
Customer centric disposition; and a Proven track record in delivering business
growth targets.
Self-drive;
Customer centric disposition; and a Proven track record in delivering business
growth targets.
How to Apply:
All suitably
qualified and interested candidates should send their electronic applications only
which should include a motivation letter and an up-to-date detailed CV,
certified copies of complete academic transcripts and professional
certificates. Your applications should include names of three professional
referees and a day-time telephone contact. Send them addressed to:
qualified and interested candidates should send their electronic applications only
which should include a motivation letter and an up-to-date detailed CV,
certified copies of complete academic transcripts and professional
certificates. Your applications should include names of three professional
referees and a day-time telephone contact. Send them addressed to:
Head of Human
Resources,
Resources,
UGAFODE Microfinance
Limited (MDI),
Limited (MDI),
Silva Arcade, Plot
62 Bombo Road,
62 Bombo Road,
P.O. Box 30815,
Kampala. Uganda
Kampala. Uganda
Email to: [email protected] (Please
indicate application for Branch Manager)
indicate application for Branch Manager)
Deadline: 10th June 2018
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