The Ugandan Jobline

• Responsible for the interface and
  support between the bank and the client or prospective clients.
• Maintaining good customer relationship
  in order to ensure that customer needs are met and are in line with the
  strategic objectives of the bank.
• Marketing of Banks products and
  services.
• Identifies and develops corporate
  business with emphasis on fee income generation, lending and trade
  finance.
• Promote the bank’s range of services
  continuously by:

• Makes customer call on existing and
  potential customers for development of business.
• Assists Supervisor in identifying and
  developing of corporate business.
• Assists Supervisor on following up with
  Customer Calls.
• Managing, monitoring, controlling, and
  being responsible for the assigned/developed corporate lending portfolio.
• Offer support to the Supervisor in
  Managing, monitoring, and controlling corporate lending portfolio.
• Prepares Credit Applications and
  recommending credit facilities to the appropriate final approval
  authority.
• Arrange for or undertake when required
  analysis and interpretation of financial statements submitted by
  customers. Such analysis to be incorporated in the Credit
• Application being submitted for approval.
• Assists Supervisor in Credit appraisal
  process, recommending credit facilities and submitting customer proposals
  to the appropriate final approval authority.
• Provides personal service to customers
  by visiting them (making calls) on the site and reporting work progress to
  the Supervisor.
• Reviews/prepares Letters of Offer, Call
  Reports, and other official documentation.
• Assists the Supervisor for preparation
  of Letters of Offer, Call Reports, and other official documentation.
• Guides Junior staff prepare and maintain
  different corporate banking reports and databases.
• Scrutinizes security documentation from
  customers.
• Works closely with professionals, i.e.
  Advocates, valuers, insurers, etc. (seeking legal opinion on different
  work related issues, security documentation, technicalities, valuation
  reports, insurance policies, etc.).
• Monitors existing facilities to ensure
  any security documentation e.g. Insurances, land rent and rates, audited
  accounts revaluations that needs to be renewed is done on time.
• Monitors all aspects of the bank’s
  policy and procedures on credit.
• Monitors existing facilities to make
  sure they are up-to-date with repayments and if not, follow-up for
  payments.
• Assists Supervisor with drafting
  correspondence and communications to customers.
• Initiate corporate customers’
  correspondence and communications.
• Monitors and direct/assist junior staff
  proper filling of correspondence and communications to corporate
  customers.
• Deals with customer queries over a range
  of credit matters.
• Monitors and provides leadership to
  Direct Sales Representatives.
• Direct/assist junior staff on opening
  current accounts for corporate customers.
• Monitors the TOD for Corporate accounts
  and liaising with the Branch if other than
• Nairobi on reasons for excess, e.t.c
• Directs/assists/prepares, submit the
  Weekly Statistics to the Finance Department after clearance by the
  Supervisor.
• Directs/assists junior staff on banking
  of customer installment cheques, for payments to accounts.
• Keenly monitors repayment schedule to
  ensure clearance on a monthly basis to ensure no arrears.
• Ensures corporate customer file is
  properly maintained and papers filed correctly.
• Assists the Accounts Manager in
  finalizing Central Bank Returns related to Corporate.
• Assists Supervisor in preparation of
  budget, taking into account disbursements/repayments, utilisation
  projections for credit and other business parameters, including trade
  finance and profitability.
• Builds up professional knowledge on
  business environment with a view to understand factors affecting
  customer’s activities.
• Any other matters that may be assigned
  by the Supervisor from time to time.
• Any other job as may be delegated or
  assigned by management from time to time.

• The applicant for the ABC Capital
  Bank Relationship Officer jobs must hold good university degrees.
• At least two years’ experience in
  banking in the credit / Marketing field based in the Corporate Unit.
• Good financial management and analytic
  skills.
• Ability to handle a diverse loan
  portfolio and customer base.
• Excellent verbal and written
  communication skills
• Computer literacy skills
• Proven Relationship Management skills
  with customers.

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