No Experience UN VAC Internship Job Opportunities – International Organization for Migration (IOM)

Job Title:       
VAC Intern
Organization: International
Organization for Migration (IOM)
Duty Station: Kampala,
Uganda
Reports to: Chief
of Mission
About US:
Established in 1951,
International Organization for Migration (IOM) is the leading
inter-governmental organization in the field of migration and works closely
with governmental, intergovernmental and non-governmental partners. IOM is
dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.
Key Duties and Responsibilities:
·        
Provide
client service excellence to applicants at all times, in full compliance with
the CIC Statement of Work (SOW) and the CIC Service Standards.
·        
Assist
in the provision of client information: distribution of application forms,
information sheets and checklists regarding visa requirements; assist with
telephone, fax, e-mail, chat and SMS inquiries from clients (including
requirements for submitting visa applications and the location of client’s
passport), providing timely and accurate information to clients; marketing and
providing assistance to clients with Value Added. 
·        
Informing
clients of any changes to visa requirements or submission procedures.
·        
Assist
in the collection of complete applications as per CIC checklists: provide
guidance to clients on the proper completion of application forms, while
reviewing and collecting same applications along with any supporting /
additional documents, as required; record, dispatch and follow up on
applications and passports; arrange appointments for visa applicants who
require interview, as required.
·        
Maintain
a professional appearance and migrant friendly demeanour at all times;
·        
Maintain
positive working relationships with IOM’s Lead VAC Partner, VFS Global and CIC
staff locally.
·        
Immediately
inform management of any problems or issues related to her/his daily work and
regularly make suggestions on how to improve efficiency and client service.
·        
Comply
with the IOM Policy for a Respectful Working Environment”, “IOM Confidentiality
Agreement”, “IOM Data Protection Manual”, IOM Standards of Conduct”, “Fraud
Prevention” and the “IOM Policy on Reporting Irregular Practices, Wrongdoing
and Misconduct”.
·        
Perform
any other duties as may be assigned


Qualifications, Skills and Experience:
·        
The VAC Intern should be students approaching the end of their studies and preparing a thesis, or recently
graduated, between 19 and 36 years old, who have less than two years of
relevant working experience
·        
Languages: Fluency in [one IOM official language] and
[local language] is required.
Personal Competencies:
Behavioural  
·        
Accountability-Follows
all relevant procedures, processes, and policies; Meets deadline, cost, and
quality requirements for outputs; Monitors own work to correct errors
·        
Client
Orientation – works effectively well with client and stakeholders; Effectively
interfaces with government officials of appropriate level on matters related to
substantive migration issues and the work of IOM
·        
Continuous
Learning – promotes continuous learning for self and others; Demonstrates
interest in improving relevant skills; Demonstrates interest in acquiring
skills relevant to other functional areas
·        
Communication
– listens and communicates clearly, adapting delivery to the audience; Writes
clearly and effectively, adjusting wording to the intended audience
·        
Creativity
and Initiative – actively seeks new ways of improving programmes or services;
Actively seeks new ways of improving programmes or services ; Proactively
develops new ways to resolve problems
·        
Leadership
and Negotiation – develops effective partnerships with internal and external
stakeholders; Convinces others to share resources
·        
Planning
and Organizing – plans work, anticipates risks, and sets goals within area of
responsibility; Identifies risks and makes contingency plans; Adjusts
priorities and plans to achieve goals; Allocates appropriate times and
resources for own work and that of team members
·        
Professionalism
  displays mastery of subject matter;
Effectively applies knowledge of migration issues within organizational
context; Persistent, calm, and polite in the face of challenges and stress
·        
Teamwork
– contributes to a collegial team environment; incorporates gender related
needs, perspectives, concerns and promotes equal gender participation;
Contributes to, and follows team objectives; Seeks input and feedback from
others
·        
Technological
Awareness – displays awareness of relevant technological solutions; Proactively
identifies and advocates for cost-efficient technology solutions
Technical
·        
Effectively
applies knowledge of health issues in execution of responsibilities at
appropriate level
·        
Maintain
confidentiality and discretion in appropriate areas of work
How to Apply:
All suitably
qualified and interested candidates should send their updated resumes with
three references electronically to hruganda@iom.int.
The subject of your email should be the Reference Number and Position Title
i.e. “CFC: 01/04/018 VAC Intern. Please ensure that send your attachments as
ONE DOCUMENT in PDF. The title of your attachment should be your full name.
NB: Since
the system is automated, if you do not follow the above mentioned instruction
your application may be missed by the system.
Deadline: 13th May 2018
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