The Ugandan Jobline

• Control and maintain IT systems such as
  to minimize IT service downtime
• Assist in performing software
  installations and support day-to-day systems operations.
• Trouble shooting the LAN.
• Hardware and software support.
• Performing preventive maintenance
  service on the IT equipment on a scheduled basis.
• Perform general repairs on IT equipment
  and peripherals as instructed
• Support to maintain an inventory
  schedule of all IT equipment and software in use and in the store, through
  diagnosing their status and performance.
• Maintain a record of all equipment received
  for repairs and maintenance.
• Ensure that internet invoices are
  received on time and forwarded to finance for payment
• Provide help desk and technical support
  to the users.
• Provide Simple guidelines training to
  the staff during service time.
• Report on API on a monthly basis to the
  Kampala co-ordination Office
• Respond to and resolve IT service
  outages by determining the probable cause, contacting the service
  providers where necessary and escalating if necessary.
• Direct liaison with staff to identify
  GIS needs and develop appropriate GIS products.
• Shall manage technical activities in
  support to and in close collaboration with project teams.
• Manage response and prioritization of
  requests for map products and services.
• Manage the development, quality control and
  reproduction of products in appropriate formats.
• Use and advocate data and mapping
  standards.
• Identify, gather and incorporate
  external datasets into the repository.
• Maintain and expand the data repository
  and related metadata;
• Work with data to create themes and
  layers for use in GIS;
• Conduct analysis and relate separate
  datasets to create analytical products.
• Manage training and skills development
  support to staff with simple mapping, Google Earth, use of GPS.
• Participates in trainings at the request
  of the line manager.

• The ideal candidate for the Danish
  Refugee Council (DRC) IT Officer job placement must hold a BSC IT/Computer
  science or any relevant field, with Geographical Information 
• At least two years’
  experience in a busy IT NGO environment.
• System experience.
• Knowledge of Windows Server 2008, 2012
• A+, N+, CCNA certification
• Web Design – HTML and CSS
• Good communication skills.
• Flexible person and ready to work on odd
  hours.
• Self-motivated.
• Team player.
• GIS knowledge including the use of
  complex databases and spreadsheets, and specific software such as ArcGIS;
  ability to highly numerate and ability to analyze data and statistics; the
  ability to work well under pressure.

• A cover letter (1 page) in which you
  explain why you are interested in the position and how you meet the
  qualities and qualifications criteria
• Concise and accurate CV (maximum 3
  pages). The CV should include information about your qualification,
  relevant training courses, Work experience, name and contact details of 3
  relevant references.

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