Fresher IT Officer Job Opportunities – Danish Refugee Council (DRC)

Job Title:     IT Officer
Organisation: Danish
Refugee Council (DRC)
Duty Station: Uganda
About US:
The Danish Refugee
Council (DRC) is a private, independent, humanitarian organization working on
all aspects of the refugee cause in more than 36 countries throughout the
world. The aim of DRC is to protect refugees and internally displaced persons
(IDPs) against persecution and to promote durable solutions to the problems of
forced migration, on the basis of humanitarian principles and human rights. DRC
works in accordance with the UN Conventions on Refugees and the Code of Conduct
for the ICRC and NGOs in Disaster Relief.
Job Summary:
The IT Officer will support the Danish Refugee Council (DRC)
West Nile field
offices with the IT systems to maximize full uptime. The IT officer will also
organize the mission’s geographical information system and to produce in real
time a spatial analysis of the situation in the field.
Key Duties and Responsibilities: 
  • Control and maintain IT systems such as
    to minimize IT service downtime
  • Assist in performing software
    installations and support day-to-day systems operations.
  • Trouble shooting the LAN.
  • Hardware and software support.
  • Performing preventive maintenance
    service on the IT equipment on a scheduled basis.
  • Perform general repairs on IT equipment
    and peripherals as instructed
  • Support to maintain an inventory
    schedule of all IT equipment and software in use and in the store, through
    diagnosing their status and performance.
  • Maintain a record of all equipment received
    for repairs and maintenance.
  • Ensure that internet invoices are
    received on time and forwarded to finance for payment
  • Provide help desk and technical support
    to the users.
  • Provide Simple guidelines training to
    the staff during service time.
  • Report on API on a monthly basis to the
    Kampala co-ordination Office
  • Respond to and resolve IT service
    outages by determining the probable cause, contacting the service
    providers where necessary and escalating if necessary.
  • Direct liaison with staff to identify
    GIS needs and develop appropriate GIS products.
  • Shall manage technical activities in
    support to and in close collaboration with project teams.
  • Manage response and prioritization of
    requests for map products and services.
  • Manage the development, quality control and
    reproduction of products in appropriate formats.
  • Use and advocate data and mapping
  • Identify, gather and incorporate
    external datasets into the repository.
  • Maintain and expand the data repository
    and related metadata;
  • Work with data to create themes and
    layers for use in GIS;
  • Conduct analysis and relate separate
    datasets to create analytical products.
  • Manage training and skills development
    support to staff with simple mapping, Google Earth, use of GPS.
  • Participates in trainings at the request
    of the line manager.

Qualifications, Skills and Experience:
  • The ideal candidate for the Danish
    Refugee Council (DRC) IT Officer job placement must hold a BSC IT/Computer
    science or any relevant field, with Geographical Information 
  • At least two years’
    experience in a busy IT NGO environment.
  • System experience.
  • Knowledge of Windows Server 2008, 2012
  • A+, N+, CCNA certification
  • Web Design – HTML and CSS
  • Good communication skills.
  • Flexible person and ready to work on odd
  • Self-motivated.
  • Team player.
  • GIS knowledge including the use of
    complex databases and spreadsheets, and specific software such as ArcGIS;
    ability to highly numerate and ability to analyze data and statistics; the
    ability to work well under pressure.
How to Apply:
All suitably
qualified and interested candidates should send their applications with the
following documents to the E-mail address below;
  • A cover letter (1 page) in which you
    explain why you are interested in the position and how you meet the
    qualities and qualifications criteria
  • Concise and accurate CV (maximum 3
    pages). The CV should include information about your qualification,
    relevant training courses, Work experience, name and contact details of 3
    relevant references.
E-mail your cover
letter, updated CV and academic credentials to:
Deadline: 28th May 2018 by 5:00 PM
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