The Ugandan Jobline

• Supervise and coordinate the activities
  of the Information Technology and Communication (ITC) Unit for the
  mission, ensuring that all requests are addressed timely and accurately,
  with an efficient allocation of resources.
• Secure the implementation of standard
  IOM ITC policies and guidelines, with regards to network systems, IT
  security, software licensing, telecoms and ITC procurement.
• Ensure the required performance and
  stability of network services and servers (LAN, WAN, Messaging, Internet
  and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or
  service interruptions.
• Coordinate the configuration and
  performance of the HF/VHF networks and equipment, as well as the provision
  of Minimum Operating Security Standards (MOSS) compliance devices to 
  staff and office vehicles.
• Monitor daily the accuracy and
  completion of servers’ backups.
• Liaise with ITC service providers and
  vendors for the adequate provision of supplies and services.
• Maintain the office’s ITC inventory for
  hardware and software (safeguarding media and licenses), including regular
  updates to the technical documentation for the voice and data networks.
• Ensure the adequate IT infrastructure
  performance for mission-critical and corporate applications such as
  Migrant Management Operational System Application (MiMOSA), PRISM, SAP
  Intranet, CAN VAC etc. Liaise with technical counterparts for technical
  support and day-to-day issues.
• Facilitate the implementation of
  in-house development of required database information systems to support
  mission operations, included, but not limited to, data collection, data
  analysis and reporting and information management requirements
  facilitation.
• Develop and implement when necessary,
  ITC training to all end users, data entry operators and enumerators to ensure
  productive use of the IT, telecommunications and information systems in
  the mission.
• Advise mission management as necessary,
  for required improvements on mission IT Infrastructure and provision of
  services as required for the efficient functioning of mission operations.
• In coordination with RMO liaise with
  Logistics and Procurement to ensure proper technical specification for
  purchase of ITC-related equipment and propose most suitable solutions.
• Perform such other duties as may be
  assigned.

• The International Organization for
  Migration (IOM) Information Technology and Communication Officer job
  opportunity should hold a Master’s degree in Computer Science, Information
  Management or a related field from an accredited academic institution with
  two years of relevant professional experience; or
• University degree in the above fields
  with four years of relevant professional experience.
• Significant experience in implementation
  and administration of Microsoft Windows network environment (LAN/WAN) and
  first level network/desktop support;
• Extensive knowledge of Windows Operating
  System for Clients and Servers, Administration of a multi-site
  environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN,
  VoIP, MS Office, Antivirus Software and utilities. CCNA, MTA/MCSA/MCSE
  certifications would be a distinct advantage;
• Knowledge and demonstrated experience of
  database information systems and data processing tools. Knowledge of
  web-based development, geographical information systems and/or mapping
  tools would be a distinctive advantage;
• Experience working with an international
  organization or an international agency in a field location;
• Demonstrated ability to work with
  minimal supervision and demonstrate high level of initiative, perseverance
  and professional commitment to achieve high-quality results;
• Demonstrated ability to handle
  confidential data in a professional, responsible and mature manner;
• Demonstrated ability to coach
  individuals, to work effectively and harmoniously with colleagues within a
  team from varied cultures and professional backgrounds.
• Languages: Fluency in English is required.
  Working knowledge of French and/or Spanish is an advantage.

• Accountability – takes responsibility
  for action and manages constructive criticisms;
• Client Orientation – works effectively
  well with client and stakeholders;
• Continuous Learning – promotes
  continuous learning for self and others;
• Communication – listens and communicates
  clearly, adapting delivery to the audience;
• Creativity and Initiative – actively
  seeks new ways of improving programmes or services;
• Leadership and Negotiation – develops
  effective partnerships with internal and external stakeholders;
• Performance Management – identify ways
  and implement actions to improve performance of self and others;
• Planning and Organizing – plans work,
  anticipates risks, and sets goals within area of responsibility;
• Professionalism – displays mastery of
  subject matter;
• Teamwork – contributes to a collegial
  team environment; incorporates gender related needs, perspectives,
  concerns and promotes equal gender participation;
• Technological Awareness – displays
  awareness of relevant technological solutions;
• Resource Mobilization – works with
  internal and external stakeholders to meet resource needs of IOM.

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