UN Technical Specialist, Digital Innovation, MM4P Career Jobs – United Nations Capital Development Fund (UNCDF)

Organization: United
Nations Capital Development Fund (UNCDF)
Duty Station: Kampala,
About US:
United Nations Capital
Development Fund (UNCDF) is the UN’s capital investment agency for the world’s
least developed countries. It creates new opportunities for poor people and
their communities by increasing access to microfinance and investment
capital.  UNCDF focuses on Africa and the poorest countries of Asia and
the Pacific, with a special commitment to countries emerging from conflict or
crisis.  It provides seed capital – grants and loans – and technical
support to help microfinance institutions reach more poor households and small
businesses, and local governments finance the capital investments – water
systems, feeder roads, schools, irrigation schemes – that will improve poor
peoples’ lives.
Job Summary: The Technical
Specialist, Digital Innovation, MM4P will have the responsibility for
overseeing the range of digital innovation work in Uganda. The position will
directly report to the UNCDF Lead Technical Specialist (LTS) for MM4P program,
also based in Kampala, Uganda and will receive technical input from other UNCDF
& BTCA Technical Specialists. This position will be based in Kampala,
Key Duties and Responsibilities: 
Lead Digital Uganda Programme
and Team:
The TS is the team
leader in Uganda and responsible for implementing the strategy.  This includes:  
  • Develop
    in-depth relationship and buy-in from digital stakeholders in Uganda at
    government, private & non-profit sectors & academics;
  • Based
    on discussion with funders and input from stakeholders, update and win
    acceptance for the Uganda country strategy for Digital innovation &
    digital finance, identify priorities, strategies and key milestones to
    develop the Ugandan market;
  • In
    October, November of each year, develop detailed work plan and budget for
    the following year, monitoring and updating quarterly using the country
    log book;
  • Lead
    monthly progress calls on Uganda, preparing agendas, leading calls,
    updating plans and logs;
  • Lead
    a team of 7-10 people in Uganda with various skills and background.
    Provide leadership and technical advice and strong management.
  • Assign
    clear responsibilities to the country team, develop annual performance
    plans, providing regular meetings, feedback on performance, and  provide mid-term and annual review.
    Provide the necessary structure and leaderships for the country team,
    organizing regular calls and meetings, maintaining a team schedule (including
    country calendar), monitoring daily work and activities;
  • Ensure
    the proper planning, staffing and contracting through the  annual staffing and procurement plan,
    and providing the necessary inputs for MM4P’s quarterly staff travel plan,
    and semi-annual budget revisions.
  • Lead
    monthly calls with funders and manage quarterly reporting. Host monthly
    calls, responding to requests and draft quarterly reports for funders;
  • Work
    closely with the Results Measurement Analyst to ensure the on-time and
    accurate reporting of results from partners and facilitating the annual
    survey to DF market growth;
  • Participate
    in digital team meetings and events (2 – 3 times per year);
Lead UNCDF’s policy &
regulatory and manage relations with key stakeholders
  • The
    TS directly manages the in-country relations and activities with the
    government and manage stakeholder relationships and outreach efforts of
    the programme.
  • Be
    a catalyst for digital solution & digital finance innovations in
    Uganda, seeking opportunities to empower people’s life with digital
    innovations, and develop the Uganda program as a flagship country in
    regard to digital innovation
  • Under
    the guidance and with the support of the Global Technical Specialist,
    based in Brussels, advise the government in creating a more enabling
    digital environment.
  • Oversee
    the implementation of UNCDF’s plan for policy and regulation; support the
    BoU,MoFPED and other governement bodies and organize technical assistance
    for policy and regulation; 
  • Support
    the Better than Cash Alliance member services team on ways to support the
    government in fulfilling its commitments to the alliance, such as: work
    closely with the MoFPED and recommendations to convert payment flows from
    cash to digital; 
  • Work
    closely with our funders and FSDU to coordinate policy work, developing
    consistent messages and collaborating on key initiatives;
  • Participate
    in industry working groups, providing thought leadership and identifying
    opportunities to build partnerships;
  • Assist
    partners in identifying opportunities with others, including recommending
    or fostering strategic, financial or technical partnerships;
  • Act
    as primary resource person on digital for UNCDF, UNDP and other funders,
    helping to provide information, make introductions, coordinating efforts
    around the plan.
  • On
    an ad-hoc basis, provide on-going technical advice to partners (providers,
    regulators, funders), including sharing of information and updates on
  • Help
    to build awareness and build a consumer protection agenda with country
  • Build
    effective and efficient partnerships at the operational level with major
    donor agencies to coordinate financial inclusion, including financial
    literacy, activities in country;
  • Seek
    opportunities for coordinating and co-funding projects with other funders,
    ensure the program’s efforts complete those of other digital finance
Build a robust project
pipeline of scalable and innovative digital projects:
  • The
    TS sets the direction and oversees the development of the project
    pipeline, and plays a key role in identifying innovative projects,
    appraising and monitoring for results, while the technical team manages
    the daily work or project identification and implementation.  
  • Investigate
    opportunities to expand digital work into finance, agriculture, education,
    health, transport, energy and water sector (People+) with projects
    focusing on empowering people’s life with digital innovations (low income
    people, women, youths, (im)mogrants and MSMEs;
  • Leverage
    relationships with innovation accelerator/ hubs, start-up community,
    universities and entrepreneurs
  • Oversee
    a DF technical team (4-5) of digital 
    consultants and expert on key sectors,  develop and manage of the existing
    pipeline of projects with the objective to reach project KPIs on time and
    reach scale.
  • Help
    set priorities, provide advice and assistance as required, and ensure
    compliance with policies and procedures related to Direct Technical and
    Financial Support;
  • Review,
    appraise and reject/endorse new project descriptions completed by the
    Expert and consultants; team and consultants;
  • Draft
    technical terms of reference for consultants to support partners, provide
    all technical input for procurement, drafting TORs and reviewing and
    evaluating technical proposals.
  • Develop
    regular contact (e.g. monthly) with partners, monitoring overall progress
    and satisfaction with UNCDF support;
  • Participate
    in quarterly project steering committee meetings for larger projects with
    partners’ senior management, resolve problems and seek opportunities for
    improving, expanding relationships.
  • As
    needed, schedule field visits to check projects’ progress together with
    consultants and partners;
  • Review
    and respond to quarterly reports, ensuring partners are reporting
    accurately, monitor progress and reporting under agreements and contracts,
    verify milestones and targets for disbursements;
  • Work
    with the funders and the Financial Sector Deepening Programme Uganda
    (FSDU) to coordinate project pipelines, ensuring the regular communication
    and systematic sharing of information on current and planned
Lead UNCDF’s Digital Knowledge
Generation, Learning and Sharing activities: 
  • The
    TS directly manages the range of activities that contribute to educating,
    strengthening and consolidating the sector as a whole with support from
    the KM Associate in Brussels and the KM Consultant in Uganda. 
  • In
    support of the country strategy, propose ecosystems activities (workshops,
    researches, conferences, trainings, exposure visits, etc.) needed to
    educate stakeholders.  Write/review
    TORs and implement ecosystem activities;Prepare/ review workshop
    materials, research documents, learning documents, etc. to insure high
    quality level information;
  • Identify
    learning, training, and knowledge sharing opportunities for partners and
    key stakeholders and provide scholarships for attendance;
  • Manage
    country level research and data collection projects, support research and
    data collection firms in their work.
  • Participate
    on project team of Mobile Analytics projects, managing UNCDF’s
    contribution to the project by working with identified Ugandan partners to
    use mobile data in decision making;
  • Collaborate
    with FSD Uganda, Intermedia, Finscope and other key partners and
    stakeholders for research and development of innovative, cutting-edge
    strategies and approaches to sharpen delivery of digital finance;
  • Work
    closely with the Knowledge Management Associate to plan and deliver
    knowledge management and learning outcomes;
  • Help
    synthesize learnings from research and projects into short notes to share
    experience and lessons learned from partners;
  • Lead
    one of the Digital  key learning
    questions, planning and implementing activities for this area with other
    digital country teams;
  • Each
    year, provide at least 4 blog posts for the UNCDF or other stakeholder’s
    websites highlighting lessons learned; 
    Help draft press releases or short announcements of key UNCDF
    inclusive finance activities or achievements in country;
  • Help
    drive the Uganda Community of Practice through multi-media (d-groups,
    yammer, etc.) and contributed to the overall digital social media
  • Participate
    in local knowledge sharing networks on inclusive finance;
  • Participate
    to key DF conferences;
  • Develop
    and provide annual Learning Plan for oneself and the team;
  • Attend
    approved trainings; share debriefing and value of training with the wider
    Practice community;
Support the Programme
Management Unit in Brussels to ensure compliance with procedures and the smooth
flow of information and support other corporate needs:  
  • As
    Team Leader, the TS is responsible for the overall smooth and procedurally
    compliant implementation of activities, as well as supporting the PMU in
    reporting and results measurement so that they are consistent across
  • Work
    closely with the Operations Analyst (PMU) to manage the Uganda operations
    team.   Support the Uganda
    Operations Associate and the operations team to manage all financial,
    administrative, procurement and results measurement activities to deliver
    the expected results from activities and projects;
  • Work
    closely with the Operations Analysts to manage the country budget
    revisions, reporting and analysis;
  • Work
    closely with the Research and Results Measurement Analyst (PMU) to
    coordinate and to contribute to the project monitoring and country data
    collection plan;
  • Ensure
    country compliance and on-time delivery with policies and procedures
    (document storage, agendas, timesheet, meeting minutes, etc.)
  • Assist
    in implementation of mid-term and final evaluations of the programme;
  • Support
    the development of UNCDF programme and business strategies and to annual
  • As
    requested, assists in fundraising and relationship management with donors
  • As
    requested, conduct DF scoping missions 
    in other countries;
  • Raise
    funds:  work with UNCDF on
    fundraising to support activities in Uganda, identifying opportunities and
    assisting in proposal development and agreement negotiation;
  • Provide
    corporate support to UNCDF as it relates to Uganda and fully participate
    in UNCDF’s global planning, learning, communication and reporting
Key Result Areas:
    and Stakeholders are informed on current trends, market conditions, and
    special topics as needed, learning are shared cross-countries and UNCDF is
    viewed as a leader in inclusive digital economies in Uganda.
  • Some
    flagship projects that have reached scale and a diverse mix of strong
    digital projects that meeting their targets, including the underserved,
    women and rural users.
  • Regulators
    and Policymakers and other key stakeholders are empowered and supported to
    make decisions, develop policies and implement changes that both enable
    sector growth and protect consumers.
  • Clear,
    prioritized country strategy for digital inclusion, with a broad and
    effective range of activities, that is well planned, implemented and
  • An
    efficiently-managed, monitored and evaluated programme that is highly
    rated by its partners and is meeting or exceeding all targets.
  • All
    well integrated programme contributing to overall UNCDF objectives,
    compliant with policies and procedures.

Qualifications, Skills and Experience:
  • The
    ideal candidate for the United Nations Capital Development Fund (UNCDF) Technical
    Specialist, Digital Innovation, MM4P job placement should a Master’s
    degree in technology, economics, public/business administration, social
    sciences, or related discipline
  • At
    least seven years’ experience in progressively more responsible positions
    in the financial services, telecommunications field and or digital field;
    out of which at least four years’ experience must be in area of digital
    services, preferably in Africa region
  • Language: Fluency in English.  Excellent communication skills
    (comprehension, verbal & written communication)
Technical Competencies
  • Possesses
    expert knowledge of advanced concepts in to digital and/or digital
    financial inclusion, a broad knowledge of related disciplines, as well as
    an in-depth knowledge of relevant organizational policies and procedures;
  • Proven
    ability to get things done, managing multi-million dollar initiatives for
    results, preferably in digital and digital finance;
  • Ability
    to lead a team for learnings, results, inspiring, leading, monitoring and
    getting results;
  • Experience
    in the implementation of digital services for key segments (Low income
    people, Women, Youths, (Im)migrants, MSMEs) and/or key sectors
    (agriculture, health, education, water, energy, transport & finance)
    is required
  • Experience
    in manging relationships with funders and fundraising is a plus
  • Good
    understanding of legal and regulatory issues related to digital, such as
    know your customer and bank agency rules;
  • Experience
    working with the mass market, including rural or low income communities,
    preferably related to financial services;
  • Experience
    managing or conducting research, particularly related to product
    development or client demand, able to use research to foster change;
  • Experience
    working with an  international donor
    organizations is a plus, but not mandatory;
  • A
    passion for digital and innovation
Professional Competencies
  • Comfortable
    managing a project team, with appropriate motivation, delegation and oversight,
    sets and monitors key performance indicators (KPIs);
  • Strong
    management skills, energizing and organizing small teams or consultants
  • Strong
    personal skills with key stakeholders, understands how to build strategic
    partnerships and alliances, build relationships;
  • Innovative
    and thoughtful, proactively identifies, develops and discusses solutions
    for internal and external clients,
  • Results
    driven and willingness to always improve and innovate;
  • Comfortable
    working in a developing country and within very low income areas;
  • Comfortable
    advocating and advancing an agenda, including with high level counterparts
    and other stakeholders;
  • Positive,
    constructive attitude and responds and gives constructive feedback
Functional Competencies
  • Excellent
    speaking and writing skills in English;
  • Excellent
    analytical skills;
  • Proven
    ability to manage projects and teams;
  • Strong
    general IT skills, including ability to work regularly with MS Word,
    Excel, Outlook and PowerPoint;
  • Proven
    cross-cultural communication, able to function effectively in an
    international, multicultural environment and manage a team consisting of
    multiple nationalities.
Core Competencies
  • Builds
    confidence, creating an environment of creativity and innovation;
  • Demonstrates
    ethics and integrity;
  • Conducts
    fair and transparent decision making;
  • Demonstrates
    political acumen and calculated risk-taking;
  • Builds
    and promotes teams and partnerships;
  • Creates
    and promotes open communication;
  • Remains
    calm, in control and good humored even under pressure
  • Displays
    cultural and gender sensitivity and adaptability
  • Treats
    all persons fairly without favoritism
  • Shows
    strong corporate commitment
How to Apply:
All suitably qualified and
interested candidates who so desire to join the United Nations Capital
Development Fund (UNCDF) in the aforementioned capacity should endeavor to
Apply Online by Clicking on the link below. Please further review job
requirements and if competent Click Apply Now.
Deadline: 3rd May 2018
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please visit http://www.theugandanjobline.com or
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