UN Senior ICT Assistant Job Careers – United Nations High Commissioner for Refugees (UNHCR)

Job Title:           Senior
ICT Assistant
Organisation: United
Nations High Commissioner for Refugees (UNHCR)
Position No.: TMP
Vacancy Notice No.: 028/2018
Duty Station: Uganda
Reports to: Assistant
Information Technology Officer
Position Grade: GL5        
About UNHCR:
The Office of the United
Nations High Commissioner for Refugees was established on December 14, 1950 by
the United Nations General Assembly. UNHCR’s mandate under the Statute of the
Office of the United Nations High Commissioner for Refugees is to lead and
co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.
Job Summary: The
Senior ICT Assistant will play a supervisory role in overlooking the day-to-day
activities of the telecom operators in the offices in the area of coverage. The
incumbent has working relationships with UNHCR staff members in the office and
other offices within the country of assignment as well as with staff of UN
agencies and other UNHCR partners within the zone of operation to exchange
information and to provide assistance.
Key Duties and Responsibilities:  
  • Assist the office in implementing set
    standards for applications that meets the needs of the users and supports
    the overall Information and Communication Technology.
  • Keenly monitor and maintain the LAN,
    Network Servers, Routers, Printers, LAN Points, Switches, Patch panels,
    Access points, HF and VHF bases, HF and VHF relay stations, Satellite
    Modem to prevent faults occurring.
  • Carry out missions for new installations
    and routine maintenance tours of ICT equipments.
  • Ensure that ICT problem recovery is done
    as quickly as possible and make regular system back-ups.
  • Provide support in the installation of
    the software packages, basic repair/maintenance of computer hardware, HF
    and VHF equipment.
  • Mentor and train UNHCR staff on email
    system, utilization of VHF handhelds, telephone system. – Add and remove
    users from the Networks.
  • Maintain the inventory of ICT equipment
    and keep track of movements of ICT equipment.
  • Draft mails and memoranda on ICT
  • Provide support in the drafting of
    technical documentation on radio equipment operating procedures
  • Certify invoices and delivery notes and
    pass for payment.
  • Evaluate needs for upgrading and
    eventually replacing ICT equipment in the field, to meet with UNHCR
  • The jobholder will select the most efficient
    and economic means for the transmission of messages, taking into
    consideration the nature and priority of communications to be transmitted.
  • Carry out administrative duties, within
    the area of competence as assigned.
  • Perform any other duties as required.
Key Result Areas:
  • IT and Telecoms incidents are resolved.
  • The required/requested technical support
    is provided in a professional manner.
  • The network (LAN) is properly

Qualifications, Skills and Experience:
  • The ideal candidate for the United
    Nations UNHCR Senior ICT Assistant career opportunity should have
    completed secondary school or equivalent technical school with
    training/certificate in Telecommunication and Information Technology.
  • At least five years’ experience in the
    ICT field;
  • Fluency in English and working knowledge
    of another relevant UN language or local language (as applicable in the
    duty station).
  • Excellent knowledge of computer software
    and database applications.
  • Good computer skills (MS Office,
    including Excel, Word, PowerPoint, Access).
  • Excellent communication skills (written
    and oral).
  • Technical knowledge of information
    technology is desired
  • Possession of a Certificate in LAN
    operation is an added advantage
  • Ability to work as part of a team but
    also independently, in a multi-cultural environment.
  • Knowledge of the UN system is desired
  • Ability to work in remote areas.
How to Apply:
All interested Ugandan
nationals who wish to join the United Nations High Commissioner for Refugees
(UNHCR) in the aforementioned capacity are encouraged to click on the link
below and follow the application instructions after reviewing the job details.
Deadline: 16th April 2018
For more of the latest jobs,
please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

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